Stellantis &You UK - Citroen Walton Reviews 

197
TrustScore 4.5 out of 5

4.4

143 Hersham Road, KT12 1RR Walton-on-Thames, GB


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Rated 5 out of 5 stars

Really recommend for servicing everyone is so friendly and helpful. Charlotte went above and beyond to get our car ready! Thank you!

Company replied

Rated 5 out of 5 stars

I would give the Citroën garage a 10 out of 10 for the warranty repair work they carried out on my car. When I first bought the car new, it had several issues, but they took care of everything under w... See more

Company replied

Rated 5 out of 5 stars

An excellent experience from the moment we first entered the dealership. The salesman (Sam) could not have been more helpful. He was courteous, smart and displayed good product information. He had... See more

Company replied

Rated 1 out of 5 stars

Booking platform for services and MOT, displays slots to book but when you do book, the garage calls up and advises the booking tool doesn't integrate with the garages diary. Poor communication throu... See more

Company replied


Company details

  1. Car Dealer

Written by the company

Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.


Contact info

  • 143 Hersham Road, KT12 1RR, Walton-on-Thames, United Kingdom

  • 0193 2797 477

4.4

Excellent

TrustScore 4.5 out of 5

197 reviews

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Replied to 97% of negative reviews

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4.4

All reviews

(197)

3,026 reviews in the last 12 months

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Rated 5 out of 5 stars

I had a really lovely experience with…

I had a really lovely experience with this garage. The customer service was excellent and I found the perfect car. Thank you so much.

September 17, 2021
Stellantis &You UK - Citroen Walton logo

Reply from Stellantis &You UK - Citroen Walton

Jeanette, We are very happy we could provide you with a positive experience. Thank you, and have a fantastic day!
Robins & Day

Rated 5 out of 5 stars

WHAT A TREAT TO HAVE A SALES PERSON WHO…

WHAT A TREAT TO HAVE A SALES PERSON WHO WENT ABOVE TO HELP ME AND MY WIFE AT ROBINS & DAY WALTON FOR OUR NEXT CAR THE GENT WAS IOANNIS NAKAS (YANNI) WE HAD A LOT GO WRONG PAPER WORK HE SORTED OUT ALL OUR PROBLEMS PLUS GETTING A LIFT FITTED TO THE CAR FOR MY WHEELCHAIR SUPER CUSTOMER SUPPORT AND MADE TEA FOR BOTH OF US WHAT A GENT SO WE SAY A VERY BIG THANK YOU TO YANNI AND ROBINS & DAY

August 27, 2021
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Reply from Stellantis &You UK - Citroen Walton

Hi there, we are very happy we could provide you with a positive experience. Thank you, and have a fantastic day! Kind Regards, Robins & Day

Rated 5 out of 5 stars

I have bought every car from From…

I have bought every car from From Robins & Day for the last 26 years. Buying a car is never cheap but I always get a good deal, good service and the staff are always great. They explain everything to me and make sure I understand everything.

August 12, 2021
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Reply from Stellantis &You UK - Citroen Walton

Miss Blake, we really appreciate our loyal customers and are glad to hear this positive feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your time. If you have further needs or questions, please let us know!
Kind Regards,
Robins & Day

Rated 5 out of 5 stars

It was a pleasure from my first visit…

It was a pleasure from my first visit to your showroom and welcomed by Mr.SAM AUGER, he dealt with all my questions which I was not clear enough. On the day of my appointment, unfortunately I was an hour late due to getting lost on my own account and mistake, when I phoned to explain why I am late, he positively assured me no problem and he is still happy to wait, and in my appointment he explained and advised me on all aspects of my new car and lead me choosing right one, on my second visit we had very pleasure test drive and then spend over two hours to finalise the paperwork, I have been in retail business for over 35 years , ( retired now) I found how supper gentleman he was , I could not fault him on his positive, caring and professional manner and attitude which is very important. I have truly thanked him from of bottom of my heart and will recommend him and your Walton showroom to anyone of my friends, the reason is when I was looking for my new Citroen car I went to other showrooms and unfortunately I left disappointed so I tried the Walton showroom which was excellent and welcoming manner by all members of your staff and led me to Mr. SAM AUGER.
To close I would like to thanks SAM and other members of staff.

August 11, 2021
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Reply from Stellantis &You UK - Citroen Walton

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please let us know!
Kind Regards,
Robins & Day

Rated 5 out of 5 stars

Hassle free car buying

Hassle free car buying. The car is to be delivered. What more can you ask for.

August 7, 2021
Stellantis &You UK - Citroen Walton logo

Reply from Stellantis &You UK - Citroen Walton

Raymond, We are very happy we could provide you with a positive experience. Thank you, and have a fantastic day!
Robins & Day

Rated 5 out of 5 stars
Stellantis &You UK - Citroen Walton logo

Reply from Stellantis &You UK - Citroen Walton

Hi James, we are very happy we could provide you with a positive experience. Thank you, and have a fantastic day! Kind Regards, Robins & Day

Rated 5 out of 5 stars

Sam's the man

Sam was the guy who went through everything with me, I get my car on motability & he knows the ins & outs.
He is very helpful, replied to all my calls or emails right up to me signing for my car.
Lovely guy who I would highly recommend.

July 26, 2021
Stellantis &You UK - Citroen Walton logo

Reply from Stellantis &You UK - Citroen Walton

Jo, We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Robins & Day

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