sushisushi ltd Reviews 

160
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I placed my first order with SushiSushi recently because I wnated to try out an online Japanese cooking course. Goods arrived swiftly, well packed and just as ordered. Delivery charges are compar... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ I’ve been using SushiSushi.co.uk for over 5 years now, and they’ve consistently delivered top-quality products and outstanding service. Their rice vinegar, soy sauce, and other Japanese... See more

Rated 5 out of 5 stars

I ordered some really beautiful ‘rustic cups’ online, which were speedily and efficiently dispatched by sushisushi Ltd. They are so lovely. I'm very pleased with them. Through no fault of the company,... See more

Rated 5 out of 5 stars

I had some Ramen Noodles in a restaurant and decided to research and make my own at home. I didn't fancy ready-made Dashi Kombu so had a go at making my own with ingredients from SushiSushi. High Stre... See more

Company details

  1. Supermarket

Information provided by various external sources

sushisushi are the UK's leading sushi specialist and one of the top retailers of Oriental foods, catering equipment and tableware. Great range, great prices and a safe easy to use website.


Contact info

4.9

Excellent

TrustScore 5 out of 5

160 reviews

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4.9

All reviews

(160)

3 reviews in the last 12 months

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Rated 3 out of 5 stars

OK but not reliable when youre in a hurry

I ordered something urgently and they said the item should arrive the day after, but it didnt, and when I phoned they just said 'oh we only packed your parcel yesterday' . . . . so not happy because I had to let down clients. Should I know it will be 1 -2 days late then I would have asked express delivery.

April 25, 2012
Unprompted review
Rated 4 out of 5 stars

So pleased to have found Sushisushi!

I'm so excited about being able to make my own sushi! Eveything arrived quickly and in great condtion- the ginger is delicious! If the postage was't so steep I would have bought a lot more, hence 4 stars.

April 20, 2012
Unprompted review
Rated 4 out of 5 stars

Quick turnaround after initial glitch

I placed an order and, after not hearing anything for 6 days, emailed the company. They responded very quickly with an apology and an explanation - one item was out of stock. I switched for another flavour of the same item and the complete order was despatched that day, arriving the next morning.
Excellent service, but I would suggest letting people know when items are out of stock and giving a choice of resolutions.

March 26, 2012
Unprompted review
Rated 5 out of 5 stars

New customer

An easy to navigate site and although the delivery costs are expensive the speed of delivery helps make up for this. Would use again.

March 14, 2012
Unprompted review
Rated 1 out of 5 stars

Expensive, badly packaged and incorrectly addressed

Far too expensive for what it is!! I live in a remote area, so access to things like sushi rice is rather difficult. That said, the items themselves came to less than £10, then tax and delivery took it up to almost double that. Really didn't feel it was worth it.

The roasted seaweed is a lighter green colour than I had hoped for, so pretty bad quality.

The package didn't have my name on it, despite this being given in the order process and the bag was open when I received it.

Overall not impressed with the service or price and I wouldn't shop here again.

March 8, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent Pack

Great website, easy to follow and order. Arrived quickly and made a great time making sushi - very tasty as well. will order more very soon.

February 28, 2012
Unprompted review
Rated 5 out of 5 stars

Tasty

Promptness is not particularly important to me: I live in Guernsey so your stuff has to be posted to me. More important is quality and this last lot left nothing to be desired - I much enjoyed some with my lunch today.

February 24, 2012
Unprompted review
Rated 3 out of 5 stars

Had some issues

Well, a mixed bag I would say. Great website, good variety of products, but I had some issues once I placed an order. I paid my money, having checked the small print about foreign delivery (it said this would be clearly stated before I put in my card details and forked out a nice sum of money). Then I got an email saying I had to pay another 32.95 for taxes and delivery! I'm not sure this is even legal, but I could not find any distance selling legislation to back up my case. I felt awfully cheated, to be honest. They were quick to give a refund when I refused to pay, and were not impolite about it, but I will never shop on this site again.

February 21, 2012
Unprompted review
Rated 5 out of 5 stars

Just brilliant!

Easy to navigate website, extremely quick delivery (although the delivery charges reflect this), and good quality products making for a fun night of sushi making :-)

February 20, 2012
Unprompted review

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