sushisushi ltd Reviews 

160
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I placed my first order with SushiSushi recently because I wnated to try out an online Japanese cooking course. Goods arrived swiftly, well packed and just as ordered. Delivery charges are compar... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ I’ve been using SushiSushi.co.uk for over 5 years now, and they’ve consistently delivered top-quality products and outstanding service. Their rice vinegar, soy sauce, and other Japanese... See more

Rated 5 out of 5 stars

I ordered some really beautiful ‘rustic cups’ online, which were speedily and efficiently dispatched by sushisushi Ltd. They are so lovely. I'm very pleased with them. Through no fault of the company,... See more

Rated 5 out of 5 stars

I had some Ramen Noodles in a restaurant and decided to research and make my own at home. I didn't fancy ready-made Dashi Kombu so had a go at making my own with ingredients from SushiSushi. High Stre... See more

Company details

  1. Supermarket

Information provided by various external sources

sushisushi are the UK's leading sushi specialist and one of the top retailers of Oriental foods, catering equipment and tableware. Great range, great prices and a safe easy to use website.


Contact info

4.9

Excellent

TrustScore 5 out of 5

160 reviews

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4.9

All reviews

(160)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Hooray for Sushisushi!

Everything was exactly as depicted on the site. The quality was excellent, as expected. I order quite a lot of stuff on the net, and am used to 3 or 4 week deliveries. Sushisushi delivered exactly what I ordered in less that a week. I was really pleased with the goods, the service, the quality, the price and the delivery. Hard to beat that one!

January 19, 2012
Unprompted review
Rated 5 out of 5 stars

I'm satified

They have a good range of stock, all arrived within a few days.

Only a couple of gripes, seems they only have one set of prices regardless of weight or class, just different speeds. Also, there are a few more items they could have that their competitors stock, especially sushi related.

January 18, 2012
Unprompted review
Rated 4 out of 5 stars

A bit slow

Ordered quite a few pieces which all arrived OK after a week.

One spice mix was out of stock so another was substituted - which I'm pleased about as it's given me a new taste experience.

I will order again - in fact ordering again tomorrow.

January 17, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent

Order arrived in time specified. Very happy with goods, Would order from this company again.

January 16, 2012
Unprompted review
Rated 1 out of 5 stars

never again!

I waited two weeks for my order, very poor communication, asked for refund which was given!

January 15, 2012
Unprompted review
Rated 3 out of 5 stars

Missing items

Received the order quite quickly but missing 2 items. Have been told that these will be sent, but after two weeks still nothing. Other than that a good site.

January 5, 2012
Unprompted review
Rated 4 out of 5 stars

Great Service

The sushi starter kit was delivered quickly and i felt it was very good value for money. Only improvement I would suggest is perhaps to include an ingredients list in English for those of us new to sushi or unable to speak Japanese. Overall though I would definitely recommend the service.

January 3, 2012
Unprompted review
Rated 4 out of 5 stars

Good stuff delivered to wrong address

Great products and snappy delivery, unfortunately it went to the billing address instead of the delivery address. They were very nice on the phone and said they were happy to refund my delivery costs (need to check whether they did or not). I purchased a load of goodies as a Christmas present and the recipient was delighted.

January 2, 2012
Unprompted review
Rated 5 out of 5 stars

excellent choice, prices and service

I have made a few orders from this company and other than one hiccup where the postman hid the parcel and i didnt find it for a week, Ive never had a problem. infact the complete opposite.
Theyre a good interactive company that actually value customer opinion.

December 30, 2011
Unprompted review
Rated 4 out of 5 stars

Excellent price - review packaging

The sushi kit i ordered is brilliant and will make for a great party.
I think it should have come in a box as all the contents were loose in the post bag, i wanted t give as a present and had to find a box to package in.
It would also be good to have step by step instructions included.

Will buy again as can not find sushi sets anywhere else!

December 28, 2011
Unprompted review
Rated 4 out of 5 stars

excellent price - need to review packaging

Price seems very good, products i ordered look good too but the soy sauce bottle broke in transit, infact box was in a box so not sure where all soy sauce went but class broken even in bubble wrap.

December 24, 2011
Unprompted review
Rated 4 out of 5 stars

Aigars, Latvia

I got all my stuff in time, Extra Large Handai is same as I expected and wasnt damaged I like it and Wooden Sushi Press Box also is good, just Bamboo Rice Mixing Paddle is wrong one and not same as in picture, I got small 23cm wooden spoon, which is not even in page :P

December 20, 2011
Unprompted review
Rated 3 out of 5 stars

Great price, terrible service

Before I start, I should mention I love sushisushi and will continue purchasing from them on a regular basis. Now-

A couple months ago I made an order. After 3 weeks with no communication past "sent" I emaiuled them, to be told it was being resent. When the parcel finally arrive, four of the twenty items I ordered were missing. When I requested a resend/refund of these items, I was refunded half what i was owed, and was then no repsonded to again.

My recent order, which arrived today, was better. However, possibly due to christmas rush, took a long time to send, so I emailed them to be told "whoops, forgot, will sned it now"....

So anyway, expect great products at superb prices, and also expect some questionable service.

December 20, 2011
Unprompted review
Rated 3 out of 5 stars

Damaged goods

After receiving my sushi kit I was disappointed to see that the box was ripped on both ends with the contents nearly spilling out. This was for a Christmas gift so I had hoped it would have arrived in better condition.
I don't have time to send it back, but I suggested to them that rather than wrapping a piece of cardboard around their boxes which does barely anything to protect them, perhaps bubblewrap would be better. Needless to say I didn't receive a reply to my complaint!

December 19, 2011
Unprompted review
Rated 5 out of 5 stars

Love Sushisushi

I ordered a japanese set from sushisushi as a christmas present. The set arrived by courier, very well packaged, the next day! The set was exactly what i was looking for and i had found previosuly japanese tea sets difficult to come by. This was traditional and unique.

I highly recommend shopping with sushisushi and will definitely use them again!

Thanks sushisushi :)

December 18, 2011
Unprompted review

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