Dan stott was the reason for the purchase of the vehicle , with his help to choose the one we needed for us both and the Dog, The way he set up the car for disabled wife was great. She can get in and... See more
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Location
Switch locationThe Point,Conway Road,Llandudno Junction, LL31 9AY North Wales, GB
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The staff were very helpful with all aspects of changing cars from choosing a replacement to keeping us informed of delivery dates and hand over times, answering all the questions promptly. Then when... See more
Company replied
Thank you for the team working North Wales Škoda, I met Aston who's pleasant man and showed me 2 cars for test drive. Aston supported me to drive an automatic car for first time, although I've drivin... See more
Company replied
Relaxed atmosphere and friendly sales people. Not over pushy and always pleasant when we asked a question. The main thing was that when offered a test drive the sales were very confident we would en... See more
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Company details
Written by the company
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Contact info
The Point,Conway Road,Llandudno Junction, LL31 9AY, North Wales, United Kingdom
- 01492 585755
4.2
Great
102 reviews
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Reply from Sytner Group - North Wales Skoda
Thank you for your kind words David! We are delighted to hear that you had a great experience with our friendly and knowledgeable staff. At North Wales Skoda, we strive to provide our customers with the best products and services. We are committed to delivering an exceptional customer experience and are glad that you were satisfied with our services. We look forward to seeing you again soon and thank you for your continued support.
Pleasant and better than expected…
A pleasant and better than expected experience. No pushy sales people. We were kept informed at all stages during the buying process and they were very helpful afterwards too.
October 4, 2023
Reply from Sytner Group - North Wales Skoda
Thank you for your kind words Paul. We are delighted to hear that you had a pleasant experience with us here at North Wales Skoda. We strive to ensure that our customers are kept informed throughout the buying process and that our sales team are not pushy. We are also pleased to hear that you have been happy with the aftercare service we have provided. We hope to see you again soon. Kind Regards Tony Gibbons General Sales Manager
Lease car renewal
Whenever I change my vehicle (I am now on my 5th Skoda) I feel that the staff always endeavour to make me an affordable and easy transition from bone vehicle to another.
September 28, 2023
Reply from Sytner Group - North Wales Skoda
Thank you for your kind words, P Richards. We are delighted to hear that you have been a loyal customer of North Wales Skoda for five vehicles now. We strive to make the transition from one vehicle to another as easy and affordable as possible, and we are glad that you have noticed this. We hope that you continue to enjoy your Skoda and that you will come back to us for your next vehicle. Thank you for your continued support. Kind Regards Tony Gibbons General Sales Manager
Customer satisfaction
Arron was very helpful and informative, explaining all aspects of the car .
September 18, 2023
Reply from Sytner Group - North Wales Skoda
Thank you for your kind words, Lynda. We are delighted to hear that Arron was able to provide you with the information you needed to make an informed decision. At North Wales Skoda, we strive to ensure that our customers have the best possible experience when purchasing a car. We are glad that Arron was able to provide you with the help and support you needed. We look forward to seeing you again soon. Thank you for choosing North Wales Skoda. Kind Regards Tony Gibbons General Sales Manager
I have purchased 4 cars now with Skoda…
I have purchased 4 cars now with Skoda North Wales, and will continue to use this company.
They’re friendly, professional and always try to get the best deal to suit me personally.
September 22, 2023
Reply from Sytner Group - North Wales Skoda
Thank you for your kind words Sian. We are delighted to hear that you have been so pleased with your experience with us. We strive to provide the best customer service and to ensure that each customer gets the best deal to suit their individual needs. We are so pleased that you have been happy with the cars you have purchased from us and we look forward to continuing to provide you with the same level of service in the future. Thank you for your continued support. Kind Regards Tony Gibbons General Sales Manager
Matt sorted out the issues we raised…
Matt sorted out the issues we raised before picking up the car at a really good price.
September 19, 2023
Reply from Sytner Group - North Wales Skoda
Thank you for your kind words Mr Green. We are delighted to hear that Matt was able to resolve the issues you raised before picking up your car. At North Wales Skoda, we strive to provide our customers with the best possible service and prices. We are glad that you were satisfied with the outcome and we hope that you enjoy your new car. If you have any further questions or concerns, please do not hesitate to contact us. Thank you for choosing North Wales Skoda. Kind Regards Tony Gibbons General Sales Manager
Vehicle purchase
Sales executive Arron Williamson was extremely helpful and knowledgeable with a pleasant and friendly manner. I felt completely at ease when purchasing my vehicle as Arron dealt with the whole process so efficiently making me feel confident. I would certainly recommend him to any prospective purchasers. The whole process went smoothly and with a relaxing atmosphere in the showroom. On completion it was reassuring to be told that I can phone any time for advice.
August 16, 2023
Reply from Sytner Group - North Wales Skoda
Thank you for your kind words, Carol. We are delighted to hear that you had such a positive experience with Arron and that the whole process went smoothly. We strive to ensure that all of our customers feel comfortable and confident when purchasing a vehicle from us, and it is great to hear that Arron was able to provide you with the support you needed. We are also pleased to hear that you felt reassured by the aftercare advice we provided. We look forward to seeing you again soon. Tony Gibbons General Sales Manager
Great place
Ben Goodier always answered any questions I had and was very always helpful.
August 10, 2023
Reply from Sytner Group - North Wales Skoda
Thank you for your kind words about Ben Goodier. We are delighted to hear that he was able to provide you with the answers and assistance you needed. At North Wales Skoda, we strive to provide the highest level of customer service and satisfaction. We are pleased to hear that Ben was able to meet your expectations and that you had a positive experience. We look forward to seeing you again soon and hope that you will continue to enjoy your Skoda. Kind Regards Tony Gibbons General Sales Manager
Excellent Service from Skoda Llandudno Junction
I'm very happy with the deal I got from the company. I wanted a good car that did the basics well with a few additional extras, The Kamiq SEL EXEC tics all the boxes I want. The sales time were very helpful and knowledgeful and answered all my queries. This is my 3rd Skoda and I have been very pleased each time.
July 18, 2023
Reply from Sytner Group - North Wales Skoda
Thank you Mr Jones. We are delighted to hear that you are happy with your purchase and that our sales team were able to provide you with the help and advice you needed. We look forward to welcoming you back for your fourth Skoda.
Both Nathan and Matt were great to deal…
Both Nathan and Matt were great to deal with, very honest and upfront about everything needed to choose my new car
July 12, 2023
Reply from Sytner Group - North Wales Skoda
Thank you for your kind words Mr Lovelock. We are delighted to hear that you had a positive experience with Nathan and Matt. At North Wales Skoda, we strive to provide our customers with an honest and transparent service. We understand that choosing a new car can be a daunting task, so we are glad that our team was able to make the process easier for you. We hope you enjoy your new car and we look forward to seeing you again soon. Kind Regards Tony Gibbons General Sales Manager
Saw the vehicle that I wanted,and the…
Saw the vehicle that I wanted,and the whole process was handled very professionally by the salesman (Mathew)
July 5, 2023
Reply from Sytner Group - North Wales Skoda
Thank you for your kind words, Mr Lloyd-Jones. We are delighted to hear that you had a positive experience with our salesman, Mathew. At North Wales Skoda, we strive to provide the best customer service and ensure that our customers are satisfied with their purchase. We are glad that you found the vehicle you wanted and that the process was handled professionally. We look forward to seeing you again soon. Kind Regards Tony Gibbons General Sales Manager
The customer service and support I…
The customer service and support I received from Ben was brilliant as always. Every question I had was answered with such great knowledge. I can’t recommend Skoda enough
July 4, 2023
Reply from Sytner Group - North Wales Skoda
Hi. We are delighted to hear that Ben was able to provide you with the excellent customer service and support you deserved. We are proud to have you as a customer and look forward to seeing you again soon.
The Sales team were very good
The Sales team were very good. Ben Goodier was very knowledgeable and helpful and led me through the selection and purchase processes at my own pace.
I also appreciated the realistic approach to timescales for my new car arriving.
June 29, 2023
Reply from Sytner Group - North Wales Skoda
Thank you for your kind words, Mr Williams. We are delighted to hear that you had a positive experience with our Sales team, and that Ben Goodier was able to provide you with the knowledge and guidance you needed. We understand that purchasing a new car can be a daunting process, so we are glad that we were able to make it as easy and stress-free as possible. We also appreciate your understanding of the timescales involved in getting your new car to you. We hope you enjoy your new car and thank you for choosing North Wales Skoda. Kind Regards Tony Gibbons General Sales Manager
Absolutely brilliant customer service…
Absolutely brilliant customer service and my new skoda drives like a dream
June 15, 2023
Polite efficient no rush service with a…
Polite efficient no rush service with a good follow through from enquiry/test drive to drive away.
Thank you to Dan Stott for assisting in my third Octavia in a row :-)
May 30, 2023
Reply from Sytner Group - North Wales Skoda
Thank you for your kind review. Got one might get two! We are delighted to hear that you had a pleasant experience with Dan Stott and that you have now purchased your third Octavia from us. We strive to provide a polite and efficient service to all our customers and we are glad that we have achieved this with you. We hope that you enjoy your new car and that you will continue to choose North Wales Skoda for all your motoring needs. Thank you for your custom and we look forward to seeing you again soon. Kind Regards Tony Gibbons General Sales Manager
Best Skoda dealership by far
From start to finish an easy purchase . I had confidence in all answer.
It was certainly the best dealership that I have bought from and a very good deal. Thank you Thomas & Laura and all the team at Noth Wales Skoda
May 21, 2023
Reply from Sytner Group - North Wales Skoda
Thank you for your kind words, Keith! We are delighted to hear that you had a great experience with us here at North Wales Skoda. We strive to provide the best customer service and ensure that our customers have confidence in all our answers. We are glad that you found the best dealership to buy from and that you got a good deal. We appreciate your feedback and thank you for choosing North Wales Skoda. Kind Regards Tony Gibbons General Sales Manager
I was thoroughly looked after
I was thoroughly looked after. Buy a car made easy. Thank you
April 19, 2023
Reply from Sytner Group - North Wales Skoda
Thank you for your kind review, Mr Fowler. We are delighted to hear that you had a great experience with us at North Wales Skoda. We strive to make the car buying process as easy and stress-free as possible, and it's great to hear that we achieved that for you. We value your custom and look forward to seeing you again in the future. If there is anything else we can do to help, please don't hesitate to get in touch. Thank you again for your kind words.Kind Regards Tony Gibbons General Sales Manager
Motability
Dan Stott the Motability sales man was so helpful. Nothing was, and continues to be too much trouble.
He made what could have been stressful smooth and easy. Thank you Dan.
April 7, 2023
Reply from Sytner Group - North Wales Skoda
Thank you for your kind words, Christina. We are delighted to hear that Dan was able to make your experience with North Wales Skoda a smooth and easy one. We strive to provide the best customer service possible and it is great to hear that Dan was able to do just that. We are proud to have him as part of our team and we will be sure to pass on your kind words. Thank you for choosing North Wales Skoda and we hope to see you again soon. Kind Regards Tony Gibbons General Sales Manager
Reply from Sytner Group - North Wales Skoda
Thank you for your kind words, Susan. We are delighted to hear that Matthew and Nathan were able to provide you with the best deal. At North Wales Skoda, we strive to provide our customers with the highest level of service and satisfaction. We are committed to ensuring that our customers have the best experience possible when purchasing a car from us. We are glad that you were pleased with the service you received and we look forward to seeing you again in the future. Thank you for choosing North Wales Skoda. Kind Regards Tony Gibbons General Sales Manager
Thank you Mr. Darren and Ms. Laura
Mr.Darren who facilitated the transaction was very helpful and transparent through the process. My initial concern was I’m based very far from the dealership in Northampton and couldn’t see the vehicle in person but Mr. Darren addressed all my queries and also provided a video of the car. Ms. Laura also supported through the delivery process and both of them ensured the sale and delivery process was smooth and timely. Thank you Mr. Darren and Ms. Laura.
March 24, 2023
Reply from Sytner Group - North Wales Skoda
Hi, thank you for the 5 star review and your kind words. We hope you are enjoying your new car. Kind regards North Wales Skoda
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