Sytner Group - North Wales Skoda Reviews 

102
TrustScore 4 out of 5

4.2

The Point,Conway Road,Llandudno Junction, LL31 9AY North Wales, GB


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Rated 5 out of 5 stars

Dan stott was the reason for the purchase of the vehicle , with his help to choose the one we needed for us both and the Dog, The way he set up the car for disabled wife was great. She can get in and... See more

Company replied

Rated 5 out of 5 stars

The staff were very helpful with all aspects of changing cars from choosing a replacement to keeping us informed of delivery dates and hand over times, answering all the questions promptly. Then when... See more

Company replied

Rated 4 out of 5 stars

Thank you for the team working North Wales Škoda, I met Aston who's pleasant man and showed me 2 cars for test drive. Aston supported me to drive an automatic car for first time, although I've drivin... See more

Company replied

Rated 5 out of 5 stars

Relaxed atmosphere and friendly sales people. Not over pushy and always pleasant when we asked a question. The main thing was that when offered a test drive the sales were very confident we would en... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Contact info

  • The Point,Conway Road,Llandudno Junction, LL31 9AY, North Wales, United Kingdom

  • 01492 585755

4.2

Great

TrustScore 4 out of 5

102 reviews

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4.2

All reviews

(102)

12,463 reviews in the last 12 months

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Rated 5 out of 5 stars

Superb Service at North Wales Skoda

The team at North Wales Skoda are excellent especially Dan and Nathan.
Thank you for making the purchase of my Skoda Karoq an easy and seamless process.
All the best for the future

March 9, 2023
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Reply from Sytner Group - North Wales Skoda

Hi David, thanks for leaving a 5 star review. Kind regards North Wales Skoda

Rated 5 out of 5 stars

The staff were very helpful and…

The staff were very helpful and everything promised was delivered. Very happy with the service which is why I am a returning customer of 9yrs.

March 8, 2023
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Reply from Sytner Group - North Wales Skoda

Hi, Thank you for being such a loyal customer and leaving us a 5 star review. All the best from the team at North Wales Skoda

Rated 5 out of 5 stars

Skoda karoq 2023

I found your salesman, Mr B Goodier, to be professional, polite, and friendly. Nothing was a bother to him. He made the hole process of buying a new car a pleasure.

March 8, 2023
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Reply from Sytner Group - North Wales Skoda

Hi, Thank you for leaving us a 5 star review. All the best

Rated 5 out of 5 stars

Dan was excellent

Dan was excellent. Friendly and knowledgable.

January 19, 2023
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Reply from Sytner Group - North Wales Skoda

Hi Steve, Thank you so much for the great 5 star Review, Dan will be thrilled to read such amazing feedback, Kind Regards Tony Gibbons General Sales Manager

Rated 5 out of 5 stars

Go with your gut feeling

This was a random purchase but Boy what a car,all the staff were brilliant and I was very impressed with my new purchase and a special mention to Dan who was great on the handover.

January 16, 2023
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Reply from Sytner Group - North Wales Skoda

Hi Gareth, Thank you for leaving North Wales Skoda a 5 star review, we really appreciate your feedback. Many thanks the team at Skoda

Rated 5 out of 5 stars

Relaxed atmosphere and friendly sales…

Relaxed atmosphere and friendly sales people.
Not over pushy and always pleasant when we asked a question.
The main thing was that when offered a test drive the sales were very confident we would enjoy the car, we did and I now drive a very nice Skoda.

January 10, 2023
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Reply from Sytner Group - North Wales Skoda

Hi Mr James, Thank you for leaving North Wales Skoda a 5 star review, we really appreciate your feedback. Many thanks the team at Skoda

Rated 5 out of 5 stars

Dan stott your number one sales person…

Dan stott was the reason for the purchase of the vehicle , with his help to choose the one we needed for us both and the Dog, The way he set up the car for disabled wife was great. She can get in and outa lot better than the last three cars we had.
I have had KIAs for a number of yearsand been well pleased with them but, The Skoda is a lot better in a number of ways, the ride, space in the cabin and the boot thinking of the Dog.

December 14, 2022
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Reply from Sytner Group - North Wales Skoda

Thank you for leaving us a 5-star review, we really appreciate it. Hope you have a fantastic Christmas

Rated 5 out of 5 stars

Wonderful Experience From Start To Finish

Dan Stott really made the whole experience so much better. Buying a car is such a big moment in your life and he enriched that experience with his enthusiasm, knowledge and customer care. It really was a wonderful experience from start to finish. They really go the extra mile for you there. This is our second Skoda and we will definitely be back in the future.

August 31, 2022
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Reply from Sytner Group - North Wales Skoda

Hi Karen, Thank you so much for recognising the efforts of Dan, he will be chuffed to bits to read such a great review, Kind Regards Tony Gibbons General Sales Manager

Rated 5 out of 5 stars

Love my Skoda Scala!

I have recently purchased a Skoda Scala vehicle & have to say what a pleasant experience it was. The sales advisor was very helpful without being pushy. There was no pressure & I was made to feel very comfortable along with a cup of coffee.

August 23, 2022
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Reply from Sytner Group - North Wales Skoda

Hi Jill, Thank you so much for your review, we really do appreciate your kind words. We look forward to seeing you soon. Many thanks North Wales Skoda

Rated 5 out of 5 stars

I was welcomed on my visit before and after I had test drive.

I was welcomed on my visit after I had made an appointment for a test drive of the vehicle with or without one of the sales team with me. After the test drive we got down to business of making a deal to suit us both, of which they did not want to proceed unless I was fully happy with the car. To which I felt comfortable to proceed with the purchase with a very obliging salesman answering or getting answers on any of my questions. So I was happy to make the purchase.

July 25, 2022
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Reply from Sytner Group - North Wales Skoda

Hi Leslie, Thank you for the great 5 star review and an awesome account of your experience, I will share your great feedback with the team, Kind Regards Tony Gibbons General Sales Manager

Rated 5 out of 5 stars

Received a phone call from Skoda North…

Received a phone call from Skoda North Wales asking if I was thinking of exchanging my car and if interested to call in for chat. Made an appointment and salesperson showed me a new car that was in stock and we agreed a p/x price for my car and I took delivery four days later. Very efficient service and the financial details were explained clearly.

July 15, 2022
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Reply from Sytner Group - North Wales Skoda

Hi Mr Berry, thank you for leaving such a great review, it is much appreciated, and welcome back to the family :) Kind Regards Tony Gibbons General Sales Manager

Rated 5 out of 5 stars

This garage is really good friendly…

This garage is really good friendly staff all around Ben the guy I dealt with was so nice and went out of his way to make sure I got my car before the lock down and when I took the car back this week out of no choice of my own I dealt with Ben once again and he was excellent thank you guys for a great service and support

June 24, 2022
Unprompted review
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Reply from Sytner Group - North Wales Skoda

Hi Leanne, Thank you for taking the time to leave such an amazing review, Ben will be so happy that you took the time to recognise him for his efforts with such kind words, Kind Regards Tony Gibbons General Sales Manager

Rated 5 out of 5 stars

Sold my Skoda Superb to Sytner Group in…

Sold my Skoda Superb to Sytner Group in Llandudno Junction recently. Very happy with the service from Jordan and the team, it couldn’t have been easier and the price offered was very competitive. Would recommend trying them to sell a car even without a trade in as the whole process is considerably more professional than the likes of WeBuyAnyCar etc. When I’m next due a change of car I would consider buying from Sytner Group; on this occasion they didn’t have the car I wanted in stock but they made the effort to double check for me and look in group stock too.

April 25, 2022
Unprompted review
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Reply from Sytner Group - North Wales Skoda

Hi, Thank you so much for leaving such a positive review, we really do appreciate it. Kind regards Tony

Rated 5 out of 5 stars

thank you to Dan stott

Would like to say thank you to Dan Stott for the help he has given me in picking a new car. Service was excellent nothing was too much even when I changed my mind a couple of times. And to cap it off he remembered my coffee order. No hard sell. was approached in the showroom and ask if I needed any help which I appreciate unlike most places where your left to look and hunt for someone to talk to . Second time buy from Skoda and will be back for a third. Once again thank you

February 19, 2022
Unprompted review
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Reply from Sytner Group - North Wales Skoda

Hi Mr Hull, thank you so much for the great 5 Star review, Dan will be so happy to read such amazing feedback, Kind Regards Tony Gibbons General Sales Manager

Rated 5 out of 5 stars

Five Star Service

We met with our representative at the centre who walked us through every aspect of the service we would be receiving, the gentleman appeared to go above and beyond his duties to make sure we understood and to ensure we were comfortable during the waiting period, a few issues arose with the vehicle but he kept us updated throughout

February 2, 2022
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Reply from Sytner Group - North Wales Skoda

Good afternoon Mr Griffith, It was a pleasure to read your review today and we really appreciate both the positive feedback and you taking the time to share it. Thank you so much - Tony Gibbons, General Sales Manager

Rated 5 out of 5 stars

Always treated fairly

Always treated fairly, courteously and with a satisfactory outcome. No issues.

January 21, 2022
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Reply from Sytner Group - North Wales Skoda

Hi Linda, thank you for the 5 star review and great feedback, Kind Regards Tony Gibbons General Sales Manager

Rated 5 out of 5 stars

Great team, Friendly, informational and reply fast!

Enquired about a showroom car and was delighted with the team! they were able to answer any and all questions confidently, and provided me with a personal video showcasing the car and where so kind and helpful! highly recommend for first time car buyers!

November 9, 2021
Unprompted review
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Reply from Sytner Group - North Wales Skoda

Hi Gwydion, Thank you for taking the time to leave such an amazing review, I will forward your kind words to the team :) Kind Regards Tony Gibbons General Sales Manager

Rated 5 out of 5 stars

Excellent ,friendly service

Thanks to Stuart for being so friendly , very patient and helpful , during the purchase of our second Skoda .
Also , many thanks to the rest of the team.
You were all kind and took great care of us.
John Gwyn Hughes

September 20, 2021
Unprompted review
Sytner Group - North Wales Skoda logo

Reply from Sytner Group - North Wales Skoda

Hi Gwyn, Thank you for the awesome 5 star review and kind words of recognition, Stuart will be thrilled to read such a review, Kind Regards Tony Gibbons General Sales Manager

Rated 5 out of 5 stars

Excellent customer service once again…

Ben and Nathan guided us through the purchase of our new Fabia with professionalism, friendliness and easy-going charm. Both are a credit to the company.

September 17, 2021
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Reply from Sytner Group - North Wales Skoda

H Martin, Thank you for the great 5 star review, Ben and Nathan will be thrilled to be recognised in this way, Kind Regards Tony Gibbons General Sales Manager

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