tebayservices.com Reviews 

90
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

Visited Tebay northbound today at 1:45pm….generally enjoy the food however tiday the girl serving wasn’t interested, didn’t let me finish my order properly before she started serving person behind me,... See more

Rated 1 out of 5 stars

Food and drinks are poor, ended up not eating my muffin as stale and tasteless, service is chaos, tables were dirty as were the toilets. Use to be a stop off point when going to Scotland but will be d... See more

Rated 1 out of 5 stars

Tiny portions, sky high prices, food quality awful, cold and chewy meat. Even pre packed cakes in shop are crap, dry and does not taste good. Cleanliness awful everywhere. Unfortunately it all going... See more

Rated 3 out of 5 stars

How did the 5 star Tebay Southbound services become so poor over night?? The recent refurbishment is in my opinion a disaster…. Cold, clinical, confusing, limited, poor service…. Oh how I long for th... See more

1.4

Bad

TrustScore 1.5 out of 5

90 reviews

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1.4

All reviews

(90)

28 reviews in the last 12 months

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Rated 1 out of 5 stars

Sadly, very dissapointed

Great documentary on TV recently. It,s just a shame it did not reflect the truth about the place. Whilst the shops are okay, tad expensive for whats on offer but the cafe could only be described as a very very bad transport cafe where people would only visit if they were desperate. Excited to go there following documentary, even more excited to get back on the M6. Disgusting food and tea bags that were scared of hot water. NEVER EVER AGAIN.

September 4, 2023
Unprompted review
Rated 1 out of 5 stars

DISGUSTED

DISGUSTED
I popped in there with a friend for breakfast today and was charged over £25 for two breakfasts, There was NO sausages cooked and there was a very long line of people the staff said that the sausages would be about six minutes to cook so in my opinion bad service, As we were on our way to collect a truck we were in a hurry so we were offered a change to the menu LOL what a disgusting meal, the extra bacon instead of the sausage meant we had two slices of well over cooked bacon which could have resoled a pair of shoes with and the rest of the so called breakfast was served cold. Needless to say we will never use that services again and as a businessman within the Film and television industry I will ensure they get bad advertising.

August 18, 2023
Unprompted review
Rated 5 out of 5 stars

Worth it just for the drive

I love this service station, set in the breathtaking Westmorland Countryside. The food is delicious, eat in or take away, even better now it's north and south bound. All the staff are so friendly and genuinely pleased to see you. It's all traditional home fayre none of your mass produced stuff or your bog standard staff canteen set up. It's almost like being at home.

April 24, 2023
Unprompted review
Rated 2 out of 5 stars

Buyer beware

After watching the programme about Tebay we were excited to try some of the local farm produce.
We bought fillet steak, sirloin and lamb shoulder. What a let down!
We were hoping the standard would well above supermarket levels but not the case and the prices were extreme.
Very very disappointed!

March 5, 2023
Unprompted review
Rated 1 out of 5 stars

Stop off elsewhere

Used to enjoy stopping off here but last couple of stops have been a huge let down. Over priced food, weak coffee and severely unprofessional and unmotivated staff.

Staff member at fish / hot point (northern side) basically threw newly prepared food into hot counter area. Chips were cold/hard.

One of the coffee machines was faulty and three members of staff laughed and joked at it while attempting to ‘fix’ it while a long queue developed to pay for food.

Wont be back

March 7, 2023
Unprompted review
Rated 1 out of 5 stars

No brands

After a long drive I was looking forward to a can of coke and a mars only to discover there was none stocked.

Glad the garage across the way had some

February 7, 2023
Unprompted review
Rated 1 out of 5 stars

Third time there, style over substance.

Third time in a row I’ve been very disappointed. Nothing like they portray on the tv series. Sunday, no roast dinner! The chef had to ask if they were doing one! This was at 12.30 on the Sunday. We bought the most tasteless pork pie and sausage roll from the deli. I have seriously enjoyed ones from walls I bought at a garage more than the ones from Tebay. Seriously overpriced and a case of style over substance. The young staff are pleasant and it’s not their fault the management obviously keep congratulating themselves how well they are doing. Take my advice, pass it by and stop at the next services.

December 4, 2022
Unprompted review
Rated 4 out of 5 stars

Great shopping, although predictively pricey.

We called in to Tebay Services on a trip back from the Highlands.
Beautiful setting, one of the best views I've seen from a motorway services! There is a wonderful array of produce for sale here. Nothing is cheap, some things are eye waveringly expensive. But you will get things from here that you may struggle to find elsewhere. The pies are amazing. We filled a shopping bag with gifts and left over £100 lighter. But worth it for the unusual stuff such as the pickled sprouts, lovingly termed on the label as 'guff grenades'.
Well north a visit.

April 29, 2022
Unprompted review
Rated 1 out of 5 stars

Stopped at tebay services

Stopped at tebay services, north bound, for a cuppa on 28 April 2022.

Had 3 normal pots of tea and 1 pot of earl grey.

The teas were without any flavour, just hot (barely) tainted water, even the early grey.

Didnt bother to complain because in the past when I was faced with a similar pot of 'tea' I asked for another tea bag for the pot and they had the cheek to ask me to pay for another pot of tea!!!!

Come on tebay, get your act together, dreadful quality at a premium price!!!

Wont be stopping there again.
Absolutely dreadful.

May 3, 2022
Unprompted review

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