Lovely time celebrating my daughter’s birthday with 6 of her friends. The only two things I would say they could improve on, the split the girls into two lanes which was disappointing as they all want... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Simple check in at reception. Lane was ready. Easy to play. No issues with the playing itself. Website was playing up while trying to book (kept crashing on multiple devices for multiple people), whic... See more
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The experience was good but there were not enough seats for six people allocated to a lane for bowling. Support should be available for people to settle into their lanes and to use the screen and I t... See more
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Great party for my 7 year old and his friends! The host was fantastic considering she was running 2 parties at the same time. The kids enjoyed the songs & having a dance inbetween the bowling & having... See more
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Company details
Written by the company
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contact info
Aragon House, MK43 0EQ, Cranfield, United Kingdom
- 0333 034 6100
- www.tenpin.co.uk
4.2
Great
11K reviews
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Our experience
Walked in and it helped that it was quiet but music was too loud we attended though haf send for my son and he felt it was a bit too loud. The food wasn’t that great and didn’t eat the burgers very plain and flavourless and I’m sure we got a jug of drink included last time we did this so not to have this option I thought was disappointing
We did have a lovely day other than those things
August 26, 2026
Reply from Tenpin
Hi Stacey
Thank you for your feedback. We're glad to hear that you had a lovely day overall despite some concerns. We apologize that the music was too loud and that the food did not meet your expectations. We will pass your comments on to the team for review and improvement. Best wishes - Clare
It was my sons 13th birthday and I…
It was my sons 13th birthday and I booked a later tag party in the nantgarw tenpin, the booking process was easy, it was fantastic, they all had a wonderful time, the staff were friendly and helpful, they loved the lazer tag, I would definitely recommend
August 26, 2026
Reply from Tenpin
Hi Sarah
Thank you for the wonderful 5-star review! We are so happy to hear that your son's 13th birthday laser tag party was fantastic and that everyone had a wonderful time. It's great to know that the booking process was easy and that our team was friendly and helpful. We hope to see you all again soon! Best wishes - Clare
Staff were brilliant!
Staff were brilliant!! Went above and beyond.
Kids had so much fun!
August 26, 2026
Reply from Tenpin
Hello
Thank you for your fantastic 5-star review! We are so pleased to hear that our team went above and beyond for you and that the children had such a wonderful time. We hope to welcome you back again very soon! Best wishes - Clare
Very helpful staff and very friendly
August 26, 2026
Reply from Tenpin
Hi Amy
Thank you for taking the time to leave us a wonderful 5* review. We are so pleased to hear that you found our team members helpful and friendly throughout your visit. We do hope to see you again very soon. Best wishes - Clare
Easy to book on line
Easy to book on line . Polite efficient reception . Great electronic scoring.
August 26, 2026
Reply from Tenpin
Hi Eustace
Thank you for your fantastic 5-star review! We are so pleased to hear that you found the booking process easy, our reception efficient and polite, and that you enjoyed our electronic scoring. We hope to welcome you back again soon! Best wishes - Clare
Great day out!
The new refurbished space looks incredible! Always enjoy bowling but to now have a soft play for my 2 year old just makes it even better 😁
August 26, 2026
Reply from Tenpin
Hi Jessica
Thank you for your fantastic 5-star review! We're thrilled to hear that you love our newly refurbished space and that the addition of the soft play area makes your visits even better for your little one. We hope to see you again soon! Best wishes - Clare
Reply from Tenpin
Hi Khalid
We're glad you enjoyed the bowling and food! We appreciate your feedback regarding the music volume and will certainly consider lowering it. Best wishes - Clare
We came late with the kids that Friday
We came late with the kids that Friday. Instead of 4 pm we arrived 1 hour late due to the bad traffic on the m6. Fortunately the girl behind the bar told us there is no problem at all. With a smile as well. Thanks for everything. 7 of us and we have a great time for my birthday.
August 21, 2026
Reply from Tenpin
Hi Chris
Thank you for your wonderful 5-star review! We're so pleased to hear that despite the traffic, you and your family had a great time celebrating a birthday with us, and that our team was able to make your visit enjoyable. We hope to see you again soon! Best wishes - Clare
Good
It's a good place to visit and they have a good game to play with. It's was a fun. Thanks.
August 26, 2026
Reply from Tenpin
Hello
Thank you for your 5-star review! We're so happy to hear that you had a fun visit and enjoyed the games. We hope to see you again soon! Best wishes - Clare
Had a great time staff were pleasant…
Had a great time staff were pleasant and helpful food was delivered still hot
August 26, 2026
Reply from Tenpin
Thank you for the wonderful 5 star review! We really appreciate your comments and will be sure to pass your feedback over.
See you again soon!
All the best,
Demi
Disappointed
Got bowling and 3 pizzas for the kids, ( large) at £12 a pizza your expect half decent, the pound ones from Iceland are better! They couldn’t even be bothered to cut them properly. Had to get food on the way home for the kids
August 26, 2026
Reply from Tenpin
Hello
Thank you for your feedback. We're very sorry to hear about your disappointing experience with our pizzas and that they weren't cut properly. We understand your frustration and will ensure your comments are passed on to the team for review and improvement. Best wishes - Clare
Excellent - thoroughly enjoyed the karaoke
August 26, 2026
Reply from Tenpin
Hi Charlotte
Thank you for taking the time to leave us a wonderful 5-star review! We are so pleased to hear that you thoroughly enjoyed the karaoke during your visit. We hope to see you again very soon! Best wishes - Clare
Food and experience
We had a package what included food we was near the end of our game and food still never arrived the people in next lane arrive 5 min they had food brought out to them I heard one of the women say we didn't even order food and they kept it anyways I spoke to a member of staff and they went to check 10 min later still no staff with an update and our game was over I went and asked the manager who then said our food did come out but was given to the wrong lane amd we had to wait longer for more cooked. Another 15 min later it came we then had to find somewere to sit and the burger was like it had been warmed up in microwave and chips was disgusting. Not great as it was for my daughter birthday so my 6 year old and my neice who was 4 had to wait for food to then not even want to eat it as it was disgusting
August 20, 2026
Reply from Tenpin
Hello Kayleigh
Thank you for taking the time to leave us a review. We are truly sorry to hear about the incredibly disappointing experience you had during your daughter's birthday celebration, especially with the food order mix-up and the quality of the meal. We understand how frustrating this must have been, and we sincerely apologize for the issues with your food being given to the wrong lane and the subsequent delay and poor quality. Could you please email the details to customer.feedback@tenpin.co.uk and use the subject "Review - Bristol" so that we can look into this and reach out to you directly. Best wishes - Clare
On arrival I was informed my booked…
On arrival I was informed my booked lane wouldn't be available for a further 20mins however having explained that that we were short of time we were able to go another lane.
August 26, 2026
Reply from Tenpin
Hi Carol
We're glad we could accommodate your group quickly and get you into a lane despite the initial delay. We appreciate you sharing your positive experience with us! Best wishes - Clare
Fantastic kids had fun
August 26, 2026
Reply from Tenpin
Hi Leeanne
Thank you for taking the time to leave us a fantastic 5-star review! We are so pleased to hear that the children had a great time and we hope to see you all again soon. Best wishes - Clare
Only 4 mins left on the second game we…
Only 4 mins left on the second game we had to rush don't like that couldn't relax more time needed
August 26, 2026
Reply from Tenpin
Hello, thank you for taking the time to leave us a review! We're sorry you didn't finish your games in time. We allocate around 10 minutes per person per game, meaning it's likely another booking was due on your lane after your scheduled time was finished. We are however sorry you feel like you had to rush and couldn't relax. We hope you visit us again soon and are able to finish your games next time!
Best wishes,
Demi
Good times but cheap food.
Was a good afternoon but pizza was a bit burnt and didn’t have much sauce on.
August 26, 2026
Reply from Tenpin
Hello, thank you for taking the time to leave us a review! We're glad you enjoyed your afternoon visit to Tenpin, but are sorry your pizza was a little burnt. We hope the staff were able to resolve this for you during your visit. We hope to see you soon!
Take care,
Demi
Pleasant and helpfik staff
August 26, 2026
Reply from Tenpin
Hi Mary
Thank you for your fantastic 5-star rating! We are so pleased to hear that our team was pleasant and helpful during your visit. We hope to welcome you back again very soon! Best wishes - Clare
Enjoyed the game but we booked for 6.30…
Enjoyed the game but we booked for 6.30 and had to wait 20 minutes till our lane was available was disappointing
August 26, 2026
Reply from Tenpin
Hi
We appreciate your feedback and understand your disappointment regarding the wait. We are working to improve our lane availability and hope to see you again soon. Best wishes - Clare
Great girls night
Levi made us feel welcome. His attitude contributed to the evening. We had a great time. The only glitch was the microphone. This was rather annoying. Levi sorted it out for us
August 26, 2026
Reply from Tenpin
Hello
We're delighted to hear that our team member made you feel welcome and contributed positively to your evening. We appreciate you bringing the microphone issue to our attention and are glad it was resolved promptly. We value your feedback. Best wishes - Clare
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