The AA kept us informed of progress of patrolman’ arrival. He exceeded expectations by arriving 30 minutes earlier than expected. Ian contacted us just before he arrived and gave a great deal of comfo... See more
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The AA provides services to motorists: breakdown cover, car insurance, life, travel insurance, route planning and motoring advice. We're the UK's number 1 motoring organisation.
Contact info
United Kingdom
- www.theaa.com
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Excellent service
Excellent service. AA arrived well in advance of notified arrival on app. Unable to make repair on site so recovery back to my home address. Joel the AA mechanic was very professional and recovery by him to my home address excellent.
Nathan arrived in 20 minutes
Nathan arrived in 20 minutes, diagnosed my problem, told me what parts to buy for my fix, followed me all the way home to make sure I got home safely. Can't thank him enough for the help
On time.and tested my battery
On time.and tested my battery. And done good job..frendly and well manard..adam. gave me great advice.
Stuart showed a lot of professionalism…
Stuart showed a lot of professionalism and knowledge while being friendly and respectful.
The AA are helpful
The AA are so helpful and non-judgemental. On arrival the service is efficient, considerate and effective.
AA Breakdown staff were very…
AA Breakdown staff were very professional and efficient. They found the problem very quickly and explained me patiently. They did an excellent job. Thanks
After a very poor start to the help…
After a very poor start to the help request which was down to the bank operative
Graham phoned prior to arrival and was superb from start to finish, explaining every step of his work
Quick turnaround and one very happy customer
Excellent Service
The AA mechanic was able to identify the cause of the issue immediately, while also showing concern for our safety by following behind us to make sure the vehicle was able to get us home, as the part needed was not available at the time of the breakdown.
May use AI-assist with repliesRead more
Excellent!
Excellent service from James in Barnstaple. Thank you for taking the time to explain and sort out my battery issue.
Super fast response time too.

Reply from The AA Breakdown Cover
Kieran arrived within the hour and did…
Kieran arrived within the hour and did everything possible to help us out.
I was however unhappy with the person I spoke to on the phone who guessed it was a minor problem and that I should drive home
Good service once the AA man arrived
Once I succeeded in registering my breakdown – which seemed to be several times – the service was good. The AA man arrived well within the time and was polite and helpful and explained exactly what his diagnosis was and what I needed to do.
The engineer was very helpful.
Paul tha AA patrol mechanic done a…
Paul tha AA patrol mechanic done a fantastic job diagnosing the brake problem went out got a new set of brake pads fitted to both wheels very helpful & courtesy person. A credit to the AA
Very impressed
David (AA patrol) was brilliant. He arrived promptly, gave me a quick rundown on what he was doing. He did a temporary repair on my tyre to get me to the garage and followed me to make sure I got there safely. He then came into the garage to explain the cause of the puncture and assisted me with taking photographs for the insurance. He was friendly, polite and in my opinion went above and beyond. Great guy.
Absolutely fantastic service
Absolutely fantastic service! The mechanic that came out and got the car started even popped back when my car cut out again and then followed me onto Halfords
Chris arrived very quickly
Chris arrived very quickly, was polite, courteous and very patient explaining how the batteries in the hybrid worked and giving me advice.
Many thanks Chris.
Broken down on major road
In bad weather & major traffic jams due to accident Daniel still managed to reach me in just over an hour. He was extremely helpful. Topped up coolant with water & followed me off the major road to a side turning about a mile further on where he took a good look and advised me to call my garage if had one. He then proceed to follow me all the way to garage to ensure I arrived safely for which I was so grateful. Excellent service. Thank you Daniel
Ian was very professional and helpful
Ian was very professional and helpful, I have been a member since 2023 and this was my first call for help. Thankfully AA was there to assist and they certainly did.
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