The AA Breakdown Cover Reviews 206,660

Short waiting time, good advice and got me going.

The experience was good for Paul did not like the automated phone talking me to the app
And I think the charge put on the battery was over expensive as I was stook on the side of the road

I was fixed and on my way in about 90 minutes.

Good communication and great knowledge of the problems

Regular updates on arrival time. Call from mechanic 10 mins before arrived. Quickly got the car started.

Jamal called ahead to reassure me he was on the way. Extremely polite and knowledgeable. Sorted in no time.

Lewis the AA car engineer was a credit to the AA. I was not going to renew my subscription to the AA but after his professional knowledge, help with my car problem and honest helpful advice I decided to stay with the AA.

Very professional and great customer service.

Recently had my brakes done at another company and Colin from AA identified that my brakes were fitted incorrectly after coming out for a pump leak. The brake pads were hanging out . I had rear disks and pads fitted and my brakes failed with me and my children in the car. Breaks appeared to be working again so I continued to drive . This could have ended very badly for me and my family. He stayed and fixed the brakes making my car safe again. Even called a local garage for me to get my pump repaired . Can not thank the AA enough . The company who originally fitted them have admitted liability.

It took a long time to be picked up but the service was great when it arrived

This service is priceless, arrived within 30 mins, temp fix on my electric vehicle then followed me to garage. Finally dropped me back at my doorstep all within 2 hours. Sadly Kia can’t look at it for 2 weeks but AA are AMAZING

Regular update on app when AA would arrive. Called ahead and actually arrived sooner. Really friendly and helpful. Fixed the puncture and got me on my way.

Arrived on time pleasant and friendly attitude. No hard sell. Very knowledgeable explained the process as he went along

Absolutely first class service from phone call to Darren the breakdown man made it a drama free experience

My car overheated in a steam of traffic at the beginning of road works. I was in live traffic with a smoking engine. It was a frightening position. Phillip was able to get to be, diagnosed the problem as a broken radiator fan. He got me to Ccs’s a garage in Southampton. He was professional, kind knowledgeable. He explained the problem without being condescending in any way. He also noticed a broken headlight bulb and changed it for me. Very grateful and appreciative of the service offered by the AA.