Fantastic service. Right on time for both journeys and made our trip completely seamless. One of our party left their phone on the bus on the return journey and they were amazing in finding it, keepin... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
ukninibushire provided a very professional service
ukninibushire provided a very professional service right from the booking service. They were very helpful and responsive to our changing needs. On the day the driver contacted us to confirm details and texted on his arrival. The mini bus arrived dead on time and was spotlessly clean. The driver was very professional. A perfect service.
Disappointing - not value for money
Although a nice enough man, I consider the driver to be really quite unprofessional in more ways than one.
He turned up in bleached and marked shorts, T shirt & a gilet. There is comfortable & then there is scruffy.
He took and made several phone calls on both of the journeys, to and from the airport, several times taking both hands off the wheel to do so.
He dropped the phone in the cab, and on the way back he even took a wrong turn off a roundabout because he was talking instead of concentrating on his driving. It was not until we all shouted that he had to turn round and get back on track
Luckily, my husband is a long retired Police Inspector, or he may well have said/done something.
We were just grateful to get home, to be honest.
Having spent £1,100 on the hire I had hoped for a higher standard of service to have been provided.
She was a lovely driver and on time and…
She was a lovely driver and on time and so friendly and helpful to
Excellent company and driver
Excellent company, great communication and a fun driver for my hen do who played a great Spotify playlist!
Great service at booking and quick…
Great service at booking and quick support.
All went really smooth, no fuss just plain good old service.
Our driver Raj was superb
Our driver Raj was superb. He was polite, punctual and very courteous. I would totally recommend.
Great service, will use again
Great service, thoroughly recommend, timings all on point, very happy
A clean vehicle and friendly driver.
A clean well presented vehicle, driven by a smart, friendly driver collected our party of 11 people. Both pick-up and collection were bang on time. If needed again, these will be my first port of call to check availability.
Brilliant service great communication…
Brilliant service great communication from the drives an nothing was to much even tho we had to change pickup time by an hour which wasn't a problem at all would definitely recommend an will definitely b using again for our next drip next month
Southwold
The driver was very punctual and friendly and helpful
The journey was comfortable as the minibus was very modern.
16 seater minibus
This was my first time using uk mini bus hire. I found the customer service from the office to be poor. After booking and paying my deposit I received no confirmation and no receipt and had to chase this. This led me to look into reviews and found a number of negative reviews. I began to panic as I had booked this for a special family occasion and didn’t want to be out of pocket or without transport, but the office team did nothing to reassure me, only a short sharp response from the manager when I asked him to call me, saying speak to the person you booked it with.
The bus did turn up, and the driver was great, I couldn’t fault him. Although the details he had been given from the office were wrong.
I have given a neutral 3 stars purely for the driver. I would not recommended uk mini bus hire as a company!
16 Seater Minibus Experience
Customer support was excellent and addressed all queries raised in a timely manner. We hired a 16 seater minibus (with driver) for a day.
Inside the minibus was a basic (no frills) design and comfort. It was tight for adults (limited leg room and width of seats) but teens were fine.
While driver arrived later than planned, pretty good approachable driver for the day journey.
Great communication and very reasonably…
Great communication and very reasonably priced. Driver was on time and friendly.
Excellent, Reliable and affordable
Very, fast friendly and reliable company, will definitely be using them again
Friendly drivers and we appreciate the…
Friendly drivers and we appreciate the timely service!
Friendly, on time & flexible!!
We used this company to travel to Hereford Race Course and they were brilliant throughout.
Edward was very responsive and helpful throughout the booking process and the driver on the day was really friendly and allowed us to move the pick up time earlier on the day without any stress!
Will definitely look to use them going forward
Good service
Good service. There was a mistake in the driver's telephone for returning but perfectly resolved. We will be in touch for next transfers in UK.
From the booking to the actual journey…
From the booking to the actual journey was so easy. The mini bus was clean and comfortable and our driver was very accommodating throughout the day. I will definitely use Ukminibushire again
Dublin Rugby Trip
Our trip to Dublin for the Rugby on Saturday was a great success thanks to UKMinibushire. The luxury bus was very clean and a super set up for 9 guests. The driver couldn’t have done more for us in terms of pick up and drop off. Thanks BDONI.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








