My current Vodafone contract (unlimited calls/texts + mobile Wi-Fi) expired and I needed a new (cheaper) one. I got one thanks to Shane who did a fantastic job at locating & finding one for me, witho... See more
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Review summary
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Sabrina is absolutely amazing!!! Her service is unmatched after numerous calls to Vodafone I decided to try my luck and pop into store…. She managed to sort my problem and made it look so easy. I will... See more
Company replied
Thalia and Viv , were exceptional issue’with overseas phone resolved immediately to save my data charges a d the new Vodafone sim , got me back on board in UK Strongly recommend, good staff are t... See more
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I went to Vodafone on the weekend in Wembley and was served by a lovely gentleman Reeyan, who was smiley and happy to help. I had a few pricing queries on a phone contract and he helped me out and exp... See more
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Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK
Written by the company
Contact info
United Kingdom
- 03333 040 191
- www.vodafone.co.uk
4.7
Excellent
139K reviews
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This company invites their customers to review, whether positive or negative
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Daniel was very helpful in dealing with…
Daniel was very helpful in dealing with my request, he listened to all my needs and chose the perfect plan for me. This shop has very good customer service and all staff are polite and kind. Ecem was also very helpful in assisting us. I am very grateful and will come again in the future.
August 11, 2026
Unprompted review
Reply from Vodafone UK
"Hey Daphne,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Great experience
Great experience, was greeted by a fine gentleman who then passed me on to someone who dealt with my enquiry.
Store had a welcoming atmosphere compared to its competitors on the high street.
Will definitely be coming back in once I have all my bits together but very pleased with the initial experience.
August 1, 2026
Unprompted review
Reply from Vodafone UK
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was Helped by Anthony and Sana
I was Helped by Anthony and Sana. I had an issue with my phone and together they diagnosed the issue and Anthony fixed it. What amazing teamwork thanks guys.
August 11, 2026
Unprompted review
Reply from Vodafone UK
Hey
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Hugo dealt with us today and was very…
Hugo dealt with us today and was very helpful in our choosing a new phone. Very pleasant and helpful.
August 11, 2026
Unprompted review
Reply from Vodafone UK
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Excellent Experience
Aimed Leigh was excellent today. Great customer service, patience and explained everything really well. I would happily recommend tho Omagh store.
August 11, 2026
Unprompted review
Reply from Vodafone UK
Hey Jacqueline,
Thanks for the lovely review and fantastic support for Aimed Leigh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Katie was so helpful so patient and…
Katie was so helpful so patient and explanatory.she was an absolute joy nothing was a bother for her.its because of people like her I use this network 😊 thank you Katie
August 11, 2026
Unprompted review
Reply from Vodafone UK
Hey Shelly,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant service
Brilliant service. Dan answered all our questions. Everything was explained and dealt with on the day.
August 11, 2026
Unprompted review
Reply from Vodafone UK
Hey there,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
chun was excellent and very accommodating, listened and answered well to my queries I was satisfied with the service :)
August 11, 2026
Unprompted review
Reply from Vodafone UK
Hey Suraiya,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Chun.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came into Vodafone to get an upgrade…
Came into Vodafone to get an upgrade and was seen by nayim who was dealing with my request and helped me out so much, very well mannered friendly staff aswell as nayim. :)
August 11, 2026
Unprompted review
Reply from Vodafone UK
Hey Amy,
Thanks for the lovely review and fantastic support for Nayim.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sanj is a very good at his servic work
Sanj is a very good at his con
August 11, 2026
Unprompted review
Reply from Vodafone UK
Hey E Kyei,
Thanks for the lovely review and fantastic support for Sanj.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Joao was really helpful today.Great…
Joao was really helpful today.Great experience in-store today.My phone was stolen and joao helped me with a sim replacement which was a really stressful situation. He explored options with good sim deals and phone plans but was no pushy to sell anything additional. He should be commended for this service.
August 11, 2026
Unprompted review
Reply from Vodafone UK
Hey Jenai,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic experience with Caleb
Fantastic experience with Caleb. Friendly, helpful and knowledgeable in all aspects of his work.
August 11, 2026
Unprompted review
Reply from Vodafone UK
Hey Anne,
Thanks for the lovely review and fantastic support for Caleb.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
great service savers sorted my sim…
great service savers sorted my sim thanks
August 11, 2026
Unprompted review
Reply from Vodafone UK
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Abin was very helpful kind and polite I…
Abin was very helpful kind and polite I was panicking! About paying an other bill I already paid from an old phone.
It come up on my Mobile banking about paying a bill off Abin reassured me that my mobile banking was wrong.
He sorted everything out for me what bill is coming up and my anxiety went down. He even got me a good deal on the next bill that is a good price.
I'm very impressed with Abin. He's a fantastic sales assistant.
August 11, 2026
Unprompted review
Reply from Vodafone UK
Hey Kerri,
Thanks for the lovely review and fantastic support for Abin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Indie was very helpful for getting me a…
Indie was very helpful for getting me a sim card. Thank you
August 11, 2026
Unprompted review
Reply from Vodafone UK
Hey Asif,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Indie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The service was fantastic
The service was fantastic
Waheed gave us an amazing deal
Very helpful
August 11, 2026
Unprompted review
Reply from Vodafone UK
Hey Macey,
Thanks for the lovely review and fantastic support for Waheed.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Perfect example of a first class…
Perfect example of a first class service. Thank you for everything Tom. Reducing my home broadband plan was so very helpful
August 11, 2026
Unprompted review
Reply from Vodafone UK
Hey Miss Spence,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Helpful, Polite and Respectful
Helpful, polite and informative. I felt completely at ease and respected throughout my visit
August 11, 2026
Unprompted review
Reply from Vodafone UK
Hey Terri,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Leanne a lovely young lady really…
Leanne a lovely young lady really knowledgable, quick and polite she is a star, second time I’ve been in and would go to Leanne going forward.
August 8, 2026
Unprompted review
Reply from Vodafone UK
Hey Hel,
Thanks for the lovely review and fantastic support for Leanne.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK
Hey David,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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