My current Vodafone contract (unlimited calls/texts + mobile Wi-Fi) expired and I needed a new (cheaper) one. I got one thanks to Shane who did a fantastic job at locating & finding one for me, witho... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Sabrina is absolutely amazing!!! Her service is unmatched after numerous calls to Vodafone I decided to try my luck and pop into store…. She managed to sort my problem and made it look so easy. I will... See more
Company replied
Thalia and Viv , were exceptional issue’with overseas phone resolved immediately to save my data charges a d the new Vodafone sim , got me back on board in UK Strongly recommend, good staff are t... See more
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I went to Vodafone on the weekend in Wembley and was served by a lovely gentleman Reeyan, who was smiley and happy to help. I had a few pricing queries on a phone contract and he helped me out and exp... See more
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Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK
Written by the company
Contact info
United Kingdom
- 03333 040 191
- www.vodafone.co.uk
4.7
Excellent
139K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Daryoush was very quick and helpful…
Daryoush was very quick and helpful setting up my phone line!
August 11, 2026
Unprompted review
Reply from Vodafone UK
Hey Renee,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Received good service.
August 11, 2026
Unprompted review
Reply from Vodafone UK
Hey Linda,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jamie is very helpful
Jamie was super helpful and friendly and answered all my questions. Also got me into a reduced rate.
August 11, 2026
Unprompted review
Reply from Vodafone UK
"Hey Tim,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Kye the fantastic
I was served by the fantastic Kye, got my issue sorted in no time. 10/10 customer service and went above & beyond to make life easier for me as I am a disabled individual. He deserve atleast a 0.5x increase in his wage. Wonderful work 👏🏾👏🏾
August 11, 2026
Unprompted review
Reply from Vodafone UK
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Sabrina in the Borehamwood branch was…
Sabrina in the Borehamwood branch was brilliant with my upgrade transaction. 5 stars
August 11, 2026
Unprompted review
Reply from Vodafone UK
Hey Rob,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Sabrina.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK
Hey Robert,
Thanks for the lovely review and fantastic support for Tesh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good service
Very good service. Everything was explained in detail. Carl was very helpful.
August 11, 2026
Unprompted review
Reply from Vodafone UK
"Hey Rosina,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
The process of getting my pay as you go…
The process of getting my pay as you go took few minutes.Sholto was polite & professional.Thanks
August 11, 2026
Unprompted review
Reply from Vodafone UK
Hey Dinesh,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Both Liv and Clarence whom I dealt with…
Both Liv and Clarence whom I dealt with were very helpful and swapping to a new phone was more straightforward than anticipated!
August 11, 2026
Unprompted review
Reply from Vodafone UK
Hey Valerie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
No pressure, quick resolution. Thank you
Will saw me very quickly and sorted me out with all my queries to a great (and money saving) resolution.
Top skills. Thank you
August 11, 2026
Unprompted review
Reply from Vodafone UK
Hey Christian,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Very helpful
Staff member, Florent, was very helpful in finding me a good deal when I needed to renew my contact.
August 11, 2026
Unprompted review
Reply from Vodafone UK
Hey Esther,
Thanks for the lovely review and fantastic support for Florent.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jess the Assistant was polite
Jess the Assistant was polite, extremely knowledgeable and efficient. All in all a very good experience.
August 11, 2026
Unprompted review
Reply from Vodafone UK
Hey Christopher,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service by narinder
August 11, 2026
Unprompted review
Reply from Vodafone UK
Hey Bahez,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Narinder.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jon was fantastic in helping me choose…
Jon was fantastic in helping me choose the new phone and organising all my contracts with Vodafone.
August 11, 2026
Unprompted review
Reply from Vodafone UK
Hey Chris,
Thanks for the lovely review and fantastic support for Jon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had a great experience with a member of staff
Great experience with Vodafone. Adelyna was really friendly, helpful and patient throughout. She explained everything clearly and made the whole process quick and easy. Great customer service!
August 7, 2026
Unprompted review
Reply from Vodafone UK
Hey Luke,
Thanks for the lovely review and fantastic support for Adelyna.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in looking for a replacement SIM…
Came in looking for a replacement SIM and left with a cheaper deal on that SIM! Masud was really helpful and down to earth. Will be back at the end of the month to sort my other contract!:)
August 11, 2026
Unprompted review
Reply from Vodafone UK
"Hey James,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Amazing
My recent experience here was amazing - everything was made so clear to me and explained so well, the young woman who served me - Adelyna - was truly a pleasure and so welcoming and friendly!
August 8, 2026
Unprompted review
Reply from Vodafone UK
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Very happy with Rodney & his level of…
Very happy with Rodney & his level of professionalism
August 11, 2026
Unprompted review
Reply from Vodafone UK
Hi Josephine, thank you so much for your wonderful review and the amazing support you’ve shown for Rodney, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Brilliant service friendly staff got…
Brilliant service friendly staff got the job done excellent from Faheem and Immy
August 11, 2026
Unprompted review
Reply from Vodafone UK
Hey John,
Thanks for the lovely review and the fantastic support you’ve shown for Faheem and Immy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service helpful and friendly from…
Great service helpful and friendly from emily
August 11, 2026
Unprompted review
Reply from Vodafone UK
Hey Beryl,
Thanks for the lovely review and fantastic support for Emily. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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