Walton Flooring Centre Reviews 

428
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I am in love with the luxurious and soft carpet I purchased from this store. It adds a touch of elegance to my living room and feels incredibly plush underfoot. The high-quality materials used ensu... See more

Rated 5 out of 5 stars

Huyton store- friendly and courteous service. Had our whole house floored. Wooden herringbone downstones- unbelievablely well fitted job. Lino and beautiful carpet upstairs. Overall, a great job done.... See more

Rated 5 out of 5 stars

From entering the showroom Was made to feel comfortable. We initially looked at wood flooring. Brian the assistant was such a good help and nothing was too much trouble! He explained the various... See more

Rated 5 out of 5 stars

Sometimes things don’t go to plan - that’s life, but it makes a huge difference when you know the business you’re buying from really cares about their customers. Steve is incredible at his job. Walton... See more

Company details

  1. Carpet Store
  2. Flooring Contractor
  3. Flooring Store

Information provided by various external sources

Walton Flooring Centre is a family owned business providing flooring supply and fit services throughout the Merseyside area.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

428 reviews

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4.7

All reviews

(428)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

100% highly recommended

Reasonably priced, high quality flooring. Staff in store were helpful, friendly and not pushy. The fitters worked quickly and professionally. I’m very pleased with the result and I’m now saving up for a new carpet for the stairs & landing. I’ll definitely be a returning customer. Thank you for the wonderful service!

January 20, 2019
Unprompted review
Rated 5 out of 5 stars

Artifical grass

Could not be happier with my artifical grass,the groundsmen and fitters were polite and nothing was to much trouble.
I would fully recommend Walton flooring.
Also i would like to thank Diane who was very friendly and helpful throughout.

January 19, 2019
Unprompted review
Rated 5 out of 5 stars

Customer Service Exceptional

Customer Service level was exceptional from Chris at the Huyton shop, regular communication to confirm all still on track against the fitting date and he even came to our house to check the fitting net the high standard expected. Would highly recommend Walton Flooring and all the team from sales to the fitters, great professional team.

January 18, 2019
Unprompted review
Rated 5 out of 5 stars

Very good communication between the…

Very good communication between the store and myself. Good home visit with no pressure at all to pick style and colour - took my time. Flexible fitting date and all steps followed up. The fitter is not from the store but contracted in. He was very efficient and did a very nice job. All in all will be using Walton flooring again. Thank you to the Moreton store.

January 15, 2019
Unprompted review
Rated 5 out of 5 stars

New laminate fitted Top Job!

Had new laminate fitted in lounge. From initial sale with Brian to a top fitting with Andy I was chuffed with the end result for my money and knew theyd be on hand if any issues all as promised. Top Service delivered 10/10 for me!

January 15, 2019
Unprompted review
Rated 5 out of 5 stars

Amazing customer service the guys went…

Amazing customer service the guys went above and beyond to get our flooring in In time for Christmas we wouldn’t go anywhere else and will fully recommend Walton flooring to all our friends and family x exceptional service and just in love with our herringbone flooring x

January 14, 2019
Unprompted review
Rated 1 out of 5 stars

Unbelievable the amount of issues I had!

Unbelievable the amount of issues I had with this company. 1 Delayed delivery, 2 wrong colour flooring delivered, 3 delayed fitting a number of times due to fitter being unavailable/sick and no one else to fit, 4 delayed fitting again due to the flooring needing to ‘acclimatise’ to my house, 5 floor needed screeding several times and they attempted to charge me for their mistake, 6 floor was eventually fitted- but floor full of lumps and bumps and very uneven, floor doesn’t reach the brand new skirts I had fitted. All in all very poor experience from start to extremely delayed finish!

December 16, 2018
Rated 3 out of 5 stars

Could not be happier with the quality…

Could not be happier with the quality of the carpet and herringbone laminate that I have had fitted in the house. My issues have been with poor communication from the Moreton store, and issues with fitters. Even getting a partial refund off them has been like banging my head against a brick wall.
Could not fault Paul who came out and measured up and put my mind at ease with the faults and niggles I had but I feel that other factors let this company down.

December 7, 2018
Unprompted review
Rated 4 out of 5 stars

Good job.

We had some adventures getting a convenient date but once they arrived they did a good job in the end. Our floors and carpets look good.

December 2, 2018
Unprompted review
Rated 5 out of 5 stars

From start to finish these guys are…

From start to finish these guys are friendly, professional and hard working. Great service in store from Chris. Such a hassle for me arranging it all when I had building work going on but Chris was only happy to help when I had to postpone fitting, arranging an alternative date to suit. The fitters were outstanding! What grafters. Again very professional and helped me clear the floors after the plasterers. Nothing was too much trouble for them. All round first class service.. and my floors look amazing I'm over the moon. Thank-you all at Walton Flooring.

November 30, 2018
Unprompted review
Rated 5 out of 5 stars

job well done

Ed was extremely helpful and the carpet fitter arrived on time and fitted the carpet without any problems.

November 27, 2018
Unprompted review
Rated 5 out of 5 stars

Fabulous flooring and staff at Walton Flooring Centre

Walton Flooring Centre stock a fabulous range of flooring and have some great offers. They gave us superb service from the minute we walked into the store (Burscough) through to the final fitting.All staff were cheerful, polite, courteous and knowledgeable and we knew we were in safe hands. We're delighted with our super thick underlay and beautiful carpets throughout and wouldn't hesitate to recommend WFC.

November 12, 2018
Unprompted review
Rated 1 out of 5 stars

Very unsatisfied

Manager of the Burscough store was very rude, unprofessional and bad mannered during a phone call and still has not resolved my issue

November 12, 2018
Unprompted review

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