Weybridge Audio Reviews 

2,512
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I’ve bought a Sonos 5, 3 x Sonos Era100’s, a Sonos Move 2, Sonos beam soundbar and a Sonos Sub mini from these guys (over a period) They have consistently been knowledgeable, personable, professiona... See more

Rated 5 out of 5 stars

Since moving to Weybridge more than twenty years ago we have used Weybridge Audio. The salesmen are very knowledgeable and point out the cons as well as the pros! There are always less expensive optio... See more

Rated 5 out of 5 stars

I purchased a pair of bower & Wilkins pi7 aipods around 8 months ago, paid around £250 unfortunately they stopped to connect. I called the shop they asked me to post them back so they could send back... See more

Rated 5 out of 5 stars

The employee, was every helpful and gave good advice. I bought An amplifier, CD player and speakers. He was also helpful when I needed longer speaker cable. I believe what I paid overall including s... See more

Company details

  1. Hi-fi shop
  2. Electronics Store
  3. Home Theater Store
  4. Home Audio Store
  5. TV store

Written by the company

Weybridge Audio is a family run business that first opened its doors way back in October 1968. We have seen many changes over the years, with technology moving at an ever faster pace - however one thing that hasn’t changed is our philosophy – to offer friendly, professional and reliable service along with the most competitive prices. Our head office and showroom is located in Weybridge, here you can sample the latest in home entertainment as well as gather valuable advice. We also have a fast growing on-line business that delivers our great range of products nationwide. We believe there are far too many faceless online retailers these days that promise the earth but rarely deliver, we put a huge amount of effort into making sure that we can fulfil customer orders quickly, offering free next day delivery on the vast majority of items that we stock and more importantly, offering excellent after sales service – if you need help or advice we are a simple phone call away. When it comes to purchasing your home electronics, from the largest flat screen TV to the smallest portable speaker, you are in safe hands with Weybridge Audio.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(2,512)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Knowledgeable, friendly, efficient!

Really happy with these guys. Matt was a absolute star. We have been doing a renovation on our house and I was sourcing new kit. I took my floorplans in to show Matt early on and we discussed everything from speaker locations to cabling to Sonos setup. He even talked me down form a 85" TV to a 77" which would have been a better fit for my media wall.

There was no hard sell, and the advice was excellent - no rushing and ensuring I bought at the right time to ensure the best price. Matt also ensured that his price was unbeatable, with confidence to match anyone else if needed (it wasn't needed). Upon confirmation of the order, goods were secured quickly and kept ready for me to pick up at a time that suited me.

All in all, a great experience with knowledgeable people. Would definitely use again. Highly recommend.

October 25, 2024
Unprompted review
Rated 5 out of 5 stars

A positive in-store experience

A positive in-store experience at Weybridge Audio with friendly and helpful staff and a well laid out store displaying the latest high-end TVs and Hi Fi. The item required was out of stock but it was ordered and supplied within a few days.

September 25, 2024
Rated 1 out of 5 stars

I bought an LG OLED TV in 2021 with a 5…

I bought an LG OLED TV in 2021 with a 5 year warranty. The warranty is with domestic & general, yesterday I had a issue with the TV not being able to connect to the Internet, which is very important with a smart TV. When I spoke to DOMESTIC& GENERAL about my problem , they told me, that there is a exemption within in the warranty, with regards to fixing any issues when connecting to the Internet..
When I spoke to your company this morning about my issue, the gentleman was not really any help whatsoever, he didn't even no that my issue wasn't covered within the warranty.. I expected better from your company that I have bought my last two TVS from
Basically the warranty is not worth the paper it's written on. One thing for sure I will never buy another TV From your company... The second call to your company didn't go to well either, that's the reason why I will never buy another TV from your company..

October 7, 2024
Unprompted review
Weybridge Audio logo

Reply from Weybridge Audio

Hello Lee,

Thanks for your feedback. Just to clarify that any TV warranty, irrespective of manufacturer is designed to cover breakdowns or faults, warranties do not cover set-up issues or troubleshooting wi-fi or network related issues which is what Domestic & General tried to explain. As you know from previous experience we will always try to help where we can by sending one of our own engineers out but as you have moved to Cornwall since purchasing the TV this was not an option for us.

When we spoke to you yesterday morning we suggested a couple of things to try in order to rectify your connection issue. You then called back a short while later and confirmed that the TV was now connected to your wi-fi and working as it should, from what you said a simple power cycle was all that was required to get the TV Wi-Fi connection working again, clearly this was not a fault.

Sadly you seemed more interested in having an argument about the warranty not being fit for purpose than being happy that the TV was actually working as it should.

Your extended warranty with Domestic & General is of course valid and if you have an actual fault with the set Domestic & General will arrange for your local authorised LG repair centre to call out and repair TV under the warranty.

Best regards
Weybridge Audio

Rated 5 out of 5 stars

Weybridge Audio were excellent!

Weybridge Audio were excellent from the start. So professional and so knowledgeable on all products especially the televisions. We felt so comfortable and confident with their expertise and help and we are delighted with our new incredible 85inch TV!!!

August 4, 2024
Rated 5 out of 5 stars

Warm and friendly in store reception…

Warm and friendly in store reception with relaxed and detailed review of our requirements and options. Good advice on our choices and very efficient processing of our order and delivery/installation requirements.
Equipment delivered and installed as planned.
Could not have been easier - very satisfied and would highly recommend.

August 30, 2024
Rated 5 out of 5 stars

Great all-round service

When we visited your store, the advice received, much of it technical, was comprehensive, easy to understand, and vital for our decision-making. As a result, we were able to pick the right brand, model, and sound system. Our new TV and sound bar were then duly delivered - and expertly fitted - on the date promised.

August 21, 2024
Rated 5 out of 5 stars

Samsung TV

The price was competitive, and delivery was bang on time, all as you would expect, but they rang and chased me up a few days later for the TV's serial number to make sure it was registered for the warranty. I really thought that was great attention to detail, and it made sure I didn't miss out on the warranty.

July 16, 2024
Rated 5 out of 5 stars

Highly recommended for all audio and TV Needs.

I have been a customer for 15 years and the customer service is second to none. The studio staff are very professional and from my limited knowledge have successfully assisted me in planning my musical set-up throughout the house.
The technical team who deliver and install the equipment are equally profficient and personable. Overall a highly recommended team.

August 12, 2024
Rated 5 out of 5 stars

Great service

Excellent product knowledge and service. Easy to deal with and products installed quickly by a skilled couple of engineers. I found them so much better than Richer Sounds.
No need to look elsewhere

September 23, 2024
Unprompted review
Rated 5 out of 5 stars

I ordered LG OLED TV on a Friday

I ordered new LG OLED TV on a Friday. It was delivered the following Wednesday morning. The two engineers were polite, cheerful and assiduous in their work. They even went beyond what was required by re-configuring and updating my Sonos products to make the whole setup work properly. Excellent service, thank you.

August 21, 2024
Unprompted review

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