FERN, what an absolute gem! Customer service was brilliant, top tier banter and laughs. Couldn’t fathom figuring out wickes but she made it so much easier! Funny, helpful and kind! WELL DONE !!
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See what reviewers are saying
Staff very helpful, especially Jamie who helped us check stock of tiles and get it ready for us to put in our car
Company replied
Just been to wickes in dewsbury,asked 2 men for some help with some measurements for paving slabs these two men were very very helpful put myself and my husband at ease with our purchase. These two... See more
Company replied
Shocking service just called into the Dewsbury branch now and there were 6 reduced fence panels. There was a member of staff sat on the floor restocking a shelf and my partner asked him how much are t... See more
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Company details
About Wickes - Dewsbury
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
Wilton Street, Dewsbury, West Yorkshire, WF12 8AB, United Kingdom
- +441924460744
4.9
Excellent
200 reviews
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Outstanding Service
Last week, I visited to buy some things and arrange delivery of bigger items also purchased. The two young ladies who assisted me in Dewsbury store were Shelby and Natasha. They offered assistance with getting me a trolley, loading my mortar and also with helping me purchase the right wood that I needed and finding things on line which were not available instore. I can say their customer service was outstanding. I much prefer shopping in person and dealing with people as opposed to buying online. The delivery of the goods arrived yesterday, as arranged, and the tracking system kept me up todate so I did not need to hang around waiting in a huge time frame. The two separate delivery men were curteous and very helpful also. Excellent service all round!
October 26, 2024
Unprompted review
Reply from Wickes - Dewsbury
Hey Marion, thanks for your five-star review, and I'm glad that the staff in our Dewsbury store were first class throughout your delivery, and I'm delighted that your delivery went well! - Dylan
Tasha was so helpful at loading sand…
Tasha was so helpful at loading sand into my car and helping me with everything. Kind and supportive!
October 22, 2024
Unprompted review
Reply from Wickes - Dewsbury
Hi Sabina, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Tasha and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
I was helped by a wonderful member of…
I was helped by a wonderful member of staff (Ammaarah) she helped my find what I needed and want out of her way to help
October 15, 2024
Unprompted review
Reply from Wickes - Dewsbury
Hi John, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Ammaarah and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Shed/Hut
Over a period of time we have been constructing a shed/hut in our back garden. Constantly making trips to Wickes at Dewsbury or ordering items (too big to fit in the car) for delivery. Throughout this period I have mainly been served by 'Ammaarah' one of the checkout girls, who has been very helpful throughout. Well done to one and all. Good quality gear. Helpful delivery man too.
August 14, 2024
Unprompted review
Reply from Wickes - Dewsbury
Hi Geoff,
Thank you for leaving a lovely review. We are happy to hear that Ammaarah was able to deliver amazing customer service! - SW
Get a trade card
Really helpful staff helped me re set up my business account saved me a few quid and also got free labour.. helped load my van thanks Ammaarah and Dan ..Bob from Coretech diamond services
October 5, 2024
Unprompted review
Reply from Wickes - Dewsbury
Hi There, thanks for taking the time to share this feedback. RD
Fantastic service I did a click and…
Fantastic service I did a click and collect within 30 mins got there beforehand still bet the time scale.
Well done Shelby x
October 2, 2024
Unprompted review
Reply from Wickes - Dewsbury
Hi There, thanks for taking the time to share this feedback. RD
Well done AMMAARAH
Well done AMMAARAH
this super efficient store assistant sorted me out with the Wickes discount card and barcode on my phone,
Alway a nice smile when I visit the store
September 16, 2024
Unprompted review
Reply from Wickes - Dewsbury
Hi Jerry, thanks for taking the time to share this feedback, we are pleased to hear that Ammaarah was on hand to sort your trade account, we appreciate you taking the time to let us know. RD
Please thank Shelby for her brilliant…
Please thank Shelby for her brilliant customer service on Saturday evening.
September 14, 2024
Unprompted review
Reply from Wickes - Dewsbury
Hi Margaret, thanks for taking the time to share this feedback, we are pleased to hear that Shelby done a great job, we appreciate you taking the time to let us know. RD
Good staff and information I used to be…
Good staff and information I used to be a Rac manager and I can tell you ammaarah is a wonderful help a caring individual also Joanne is a good helping individual
September 6, 2024
Unprompted review
Reply from Wickes - Dewsbury
Hi John, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Ammaarah and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Great store made by great staff with a…
Great store made by great staff with a special thanks to Ammaarah who is knowledgeable, friendly and a credit to Wickes.
August 31, 2024
Unprompted review
Reply from Wickes - Dewsbury
Hi David, Thank you for taking the time to leave your Google review. We're delighted to learn about your experience with Ammaarah and how pleased you are with the service provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB
Just visited Dewsbury store for a…
Just visited Dewsbury store for a Reciprocating saw and was helped by Ammaarah an Laura, they couldn't do enough for us they made our visit so enjoyable an pleasurable. Unfortunately Dewsbury store didn't have all what we wanted but the two staff arranged for us to collect the rest of our stuff from another store. Fantastic customer service and a credit to Wickers. Thank you Ladies. Xx
August 24, 2024
Unprompted review
Reply from Wickes - Dewsbury
Hi, Nicola. Thank you for taking the time to share your review. I'm really happy to see that both Ammaarah and Laura, at our Wickes store in Dewsbury were really helpful and made your visit enjoyable and pleasurable. Thank you again for your kind feedback. - Scott H
Went in today to get a new shower hose…
Went in today to get a new shower hose and a wrench to install it. Fern was very helpful and friendly! She is a credit to the business! Thank you for being so lovely!
August 15, 2024
Unprompted review
Reply from Wickes - Dewsbury
Hi Chris, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn about your experience with Fern and how helpful, and friendly they were. We do greatly appreciate this feedback and will be sure to pass this on. - FB
Friendly, knowledgeable and helpful
I've started a new project to decorate every room in my home (I know :o ) Mat and Dan at the Dewsbury store were brilliant. They were friendly, knowledgeable and helpful. Helpful in particular in helping me to choose the right tools and products for what I needed. Highly recommended, thank you.
August 5, 2024
Unprompted review
Reply from Wickes - Dewsbury
Hi John, Thank you for taking the time to leave your Trustpilot review. We're delighted to learn that Mat and Dan were able to provide a great service and help you find the right tools for the job. We do greatly appreciate this kind feedback and will be sure to pass this on to the team. - FB
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