FERN, what an absolute gem! Customer service was brilliant, top tier banter and laughs. Couldn’t fathom figuring out wickes but she made it so much easier! Funny, helpful and kind! WELL DONE !!
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
FERN, what an absolute gem! Customer service was brilliant, top tier banter and laughs. Couldn’t fathom figuring out wickes but she made it so much easier! Funny, helpful and kind! WELL DONE !!
Company replied
Staff very helpful, especially Jamie who helped us check stock of tiles and get it ready for us to put in our car
Company replied
Just been to wickes in dewsbury,asked 2 men for some help with some measurements for paving slabs these two men were very very helpful put myself and my husband at ease with our purchase. These two... See more
Company replied
Shocking service just called into the Dewsbury branch now and there were 6 reduced fence panels. There was a member of staff sat on the floor restocking a shelf and my partner asked him how much are t... See more
Company replied
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Wilton Street, Dewsbury, West Yorkshire, WF12 8AB, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The worker, Larna, was very nice and helped us carry our 4 pots of paint to our car. She advised us to choose a sage colour. From Lilah-Rose (9)

Reply from Wickes - Dewsbury
Shelby has been so helpful in supporting our organisation with the kind donation which will help us start growing veg and educating the people we work with.
Thank you also to Fern for good customer service.

Reply from Wickes - Dewsbury
We had a great experience in your store.we went to wickes store in Dewsbury.Tasha helped us for find things what we needed.She helped us to loaded things in our car .We are very grateful to wickes and tasha.Prices of all items are very reasonable.Thank you very much 👍

Reply from Wickes - Dewsbury
The girls in the store are lovely, they are always really helpful.
Shelby, Tasha, Larna and Fern
Thank you!

Reply from Wickes - Dewsbury
Tasha at dewsbury was brilliant, helped us find everything we needed and even saved my notebook for me when I left it in the trolley - thank you

Reply from Wickes - Dewsbury
Ammaarah and the other staff were really helpful today at the Dewsbury store (as usual!) Many thanks!

Reply from Wickes - Dewsbury
Excellent customer service by Ammaarah 5 stars very helpful and customer caring. Thanks

Reply from Wickes - Dewsbury
Ammaarah was excellent today, I've just spent a awful lot of money having new kitchen fitted and all new appliances , just called in for more paint, was trying to use my 10% off voucher which expires may and she told me about other promotions and signed me up to a new app, she took time to understand my needs and help me in every way she could, she is a credit to her family and a inspiration to wickes, she really made my day😇

Reply from Wickes - Dewsbury
Came into the branch for some help with kitchen wall units. Matt and Shelby were very helpful and managed to find the fixings I needed

Reply from Wickes - Dewsbury
Had a trip to wickes today to buy anti slip decking paint and was greeted by Ammaarah a very pleasant young lady, she went above and beyond to direct us to the product we was after and had us in and out in minutes bless her need more people like her in the world 10 out of 10 from me and the wife

Reply from Wickes - Dewsbury
I went into Dewsbury Wickes this week for some emulsion. A blonde haired assistant who saw me trying to lift them off the shelf came over and lifted both 10 litre paint containers off the shelf and placed them on the checkout counter. The other assistant Kieran then carried them to boot of my car for me. Excellent service from both of them. Thanks from a grateful woman pensioner.

Reply from Wickes - Dewsbury
Went into store today to ask for help with my nail gun, after previously been given the wrong nails for it in a different wickes store. Ammaarah was extremely helpful from start to finish and made sure I walked out of store with the correct items instead. Although there were other customers who needed serving too, she still continued to help me first and found someone else to help others.

Reply from Wickes - Dewsbury
Excellent customer care a number of times this week by Ammaarah at the Dewsbury store. She’s always friendly, helpful and polite. A great credit to Wickes!

Reply from Wickes - Dewsbury
I had an excellent experience yesterday at the Wickes Dewsbury branch, where the local manager, Dan, provided exceptional assistance. I was seeking a specific type of paint to meet my requirements, and Dan not only explained the various options available but also ensured I understood which product would best suit my needs. Additionally, I inquired about transporting paint by air, and Dan thoroughly explained the necessary considerations. He even printed out a report confirming that the paint is water-based, which should pose no issues during transit, though he advised me to contact my airline to confirm their specific regulations. In conclusion, Dan is an outstanding store manager who truly deserves recognition and promotion for his dedication and customer service.

Reply from Wickes - Dewsbury
I ordered fencing yesterday 3rd March, I was helped by Ammaarah, who helped me through the process, excellent service, will definitely shop there again

Reply from Wickes - Dewsbury
I went to wicks to buy some doors and I got help off a member of staff called Jamie he was very helpful and polite and he couldn't do enough.
Made the purchase easy and stress free would recommend this member of staff for help with anything.

Reply from Wickes - Dewsbury
I contacted Wickes in relation to community funding for a small primary school. Within a short space of time I had a reply saying my products were ready. Thankyou so much for helping us create the space we want to nurture and educate our children!

Reply from Wickes - Dewsbury
I've been shopping alot recently in Wickes Dewsbury. Prices are good. Staff always helpful. One member of staff, Ammaarah, even noticed I'd been in alot and kindly set me up on with the Wickes trade card. A really helpful lady and much appreciated.

Reply from Wickes - Dewsbury
friendly team, service with a smile, knowledgeable team, locations in store easy to locate

Reply from Wickes - Dewsbury
I have a company that supports those with a disability. Sensoryworld acquired the upper floors where we are developing making more space.
Wicks kindly donated a kitchen and paint to help us on our way. We are so grateful to Shelby and her team for their kindness. Thankyou so much.

Reply from Wickes - Dewsbury
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.