Wickes - Dewsbury Reviews 

200
TrustScore 5 out of 5

4.9

Wilton Street, Dewsbury West Yorkshire, WF12 8AB, GB


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Rated 5 out of 5 stars

FERN, what an absolute gem! Customer service was brilliant, top tier banter and laughs. Couldn’t fathom figuring out wickes but she made it so much easier! Funny, helpful and kind! WELL DONE !!

Company replied

Rated 5 out of 5 stars

Staff very helpful, especially Jamie who helped us check stock of tiles and get it ready for us to put in our car

Company replied

Rated 5 out of 5 stars

Just been to wickes in dewsbury,asked 2 men for some help with some measurements for paving slabs these two men were very very helpful put myself and my husband at ease with our purchase. These two... See more

Company replied

Rated 1 out of 5 stars

Shocking service just called into the Dewsbury branch now and there were 6 reduced fence panels. There was a member of staff sat on the floor restocking a shelf and my partner asked him how much are t... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Dewsbury

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Wilton Street, Dewsbury, West Yorkshire, WF12 8AB, United Kingdom

  • +441924460744

4.9

Excellent

TrustScore 5 out of 5

200 reviews

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4.9

All reviews

(200)

14,565 reviews in the last 12 months

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Rated 5 out of 5 stars

Larna the Worker

The worker, Larna, was very nice and helped us carry our 4 pots of paint to our car. She advised us to choose a sage colour. From Lilah-Rose (9)

April 27, 2025
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hey Lilah, thanks for your five-star review, and I'm glad you enjoyed the service from Larna in our Dewsbury store! - Dylan

Rated 5 out of 5 stars

Shelby has been so helpful in…

Shelby has been so helpful in supporting our organisation with the kind donation which will help us start growing veg and educating the people we work with.
Thank you also to Fern for good customer service.

April 23, 2025
Unprompted review
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Reply from Wickes - Dewsbury

We are so pleased to hear that you had a positive experience with our team. We are glad that our donation will help your organization grow and educate the people you work with. We appreciate your kind words about Shelby and Fern.
-AF

Rated 5 out of 5 stars

We had a great experience in your…

We had a great experience in your store.we went to wickes store in Dewsbury.Tasha helped us for find things what we needed.She helped us to loaded things in our car .We are very grateful to wickes and tasha.Prices of all items are very reasonable.Thank you very much 👍

April 19, 2025
Unprompted review
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Reply from Wickes - Dewsbury

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Tasha in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

The girls in the store are lovely

The girls in the store are lovely, they are always really helpful.
Shelby, Tasha, Larna and Fern

Thank you!

April 18, 2025
Unprompted review
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Reply from Wickes - Dewsbury

Hey Jordan, thank you for your five star feedback and I'm glad you enjoyed the service from Shelby, Tasha, Larna and Fern in our Dewsbury store! - Dylan

Rated 5 out of 5 stars

Tasha at dewsbury was brilliant

Tasha at dewsbury was brilliant, helped us find everything we needed and even saved my notebook for me when I left it in the trolley - thank you

April 12, 2025
Unprompted review
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Reply from Wickes - Dewsbury

We're so pleased to hear about your positive experience! It's wonderful to know that you received such great service. We're proud of our team and appreciate you taking the time to share your feedback.
-AF

Rated 5 out of 5 stars

Great customer service

Ammaarah and the other staff were really helpful today at the Dewsbury store (as usual!) Many thanks!

April 7, 2025
Unprompted review
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Reply from Wickes - Dewsbury

Hi Andrew, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Ammaarah in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Excellent customer service by Ammaarah…

Excellent customer service by Ammaarah 5 stars very helpful and customer caring. Thanks

April 7, 2025
Unprompted review
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Reply from Wickes - Dewsbury

Hi Rehaan, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

Rated 5 out of 5 stars

Ammaarah was excellent today and inspirational staff member such a credit to her family

Ammaarah was excellent today, I've just spent a awful lot of money having new kitchen fitted and all new appliances , just called in for more paint, was trying to use my 10% off voucher which expires may and she told me about other promotions and signed me up to a new app, she took time to understand my needs and help me in every way she could, she is a credit to her family and a inspiration to wickes, she really made my day😇

April 5, 2025
Unprompted review
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Reply from Wickes - Dewsbury

We are so pleased to hear about your positive experience with Ammaarah. It's wonderful to know that she went above and beyond to help you with your project. Her dedication to customer service is truly commendable. We appreciate you taking the time to share your feedback, and we will be sure to pass your kind words along to Ammaarah.
-AF

Rated 5 out of 5 stars

Came into the branch for some help with…

Came into the branch for some help with kitchen wall units. Matt and Shelby were very helpful and managed to find the fixings I needed

March 26, 2025
Unprompted review
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Reply from Wickes - Dewsbury

Hey Stacey, thank you for your valuable feedback, and I'm glad you enjoyed the service from Matt and Shelby in our Dewsbury store! - Dylan

Rated 5 out of 5 stars

Ammaarah the store assistant

Had a trip to wickes today to buy anti slip decking paint and was greeted by Ammaarah a very pleasant young lady, she went above and beyond to direct us to the product we was after and had us in and out in minutes bless her need more people like her in the world 10 out of 10 from me and the wife

March 24, 2025
Unprompted review
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Reply from Wickes - Dewsbury

Hi John, We're so glad to hear about your positive experience at our store. It's wonderful to know that you were greeted by a helpful and friendly team member like Ammaarah. We appreciate your kind words and will share your feedback with the team. - SF

Rated 5 out of 5 stars

Great Service at Dewsbury

I went into Dewsbury Wickes this week for some emulsion. A blonde haired assistant who saw me trying to lift them off the shelf came over and lifted both 10 litre paint containers off the shelf and placed them on the checkout counter. The other assistant Kieran then carried them to boot of my car for me. Excellent service from both of them. Thanks from a grateful woman pensioner.

March 20, 2025
Unprompted review
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Reply from Wickes - Dewsbury

Thank you for taking the time to share your positive experience. We are delighted to hear that you received such excellent service from our team members. It is wonderful to know that they went above and beyond to assist you with your purchase. We appreciate your kind words and feedback. - SW

Rated 5 out of 5 stars

Went into store today to ask for help…

Went into store today to ask for help with my nail gun, after previously been given the wrong nails for it in a different wickes store. Ammaarah was extremely helpful from start to finish and made sure I walked out of store with the correct items instead. Although there were other customers who needed serving too, she still continued to help me first and found someone else to help others.

March 15, 2025
Unprompted review
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Reply from Wickes - Dewsbury

We're so glad to hear about your positive experience with Ammaarah. It's wonderful to know that she went above and beyond to ensure you received the right products and provided excellent customer service. We appreciate you taking the time to share your feedback. - SW

Rated 5 out of 5 stars

Excellent customer care

Excellent customer care a number of times this week by Ammaarah at the Dewsbury store. She’s always friendly, helpful and polite. A great credit to Wickes!

March 8, 2025
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hi Amy, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Ammaarah in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

I had an excellent experience yesterday… Excellent experience

I had an excellent experience yesterday at the Wickes Dewsbury branch, where the local manager, Dan, provided exceptional assistance. I was seeking a specific type of paint to meet my requirements, and Dan not only explained the various options available but also ensured I understood which product would best suit my needs. Additionally, I inquired about transporting paint by air, and Dan thoroughly explained the necessary considerations. He even printed out a report confirming that the paint is water-based, which should pose no issues during transit, though he advised me to contact my airline to confirm their specific regulations. In conclusion, Dan is an outstanding store manager who truly deserves recognition and promotion for his dedication and customer service.

March 4, 2025
Unprompted review
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Reply from Wickes - Dewsbury

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Dan in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Wickes Dewsbury

I ordered fencing yesterday 3rd March, I was helped by Ammaarah, who helped me through the process, excellent service, will definitely shop there again

March 3, 2025
Unprompted review
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Reply from Wickes - Dewsbury

Hi David, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Ammarah in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

I went to wicks to buy some doors and I…

I went to wicks to buy some doors and I got help off a member of staff called Jamie he was very helpful and polite and he couldn't do enough.
Made the purchase easy and stress free would recommend this member of staff for help with anything.

February 28, 2025
Unprompted review
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Reply from Wickes - Dewsbury

Hi Linda, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

I contacted Wickes in relation to…

I contacted Wickes in relation to community funding for a small primary school. Within a short space of time I had a reply saying my products were ready. Thankyou so much for helping us create the space we want to nurture and educate our children!

February 4, 2025
Unprompted review
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Reply from Wickes - Dewsbury

Hey Charlotte, thanks for your five-star review, and I'm proud we could help with community donations for your primary school! - Dylan

Rated 5 out of 5 stars

I've been shopping alot recently in…

I've been shopping alot recently in Wickes Dewsbury. Prices are good. Staff always helpful. One member of staff, Ammaarah, even noticed I'd been in alot and kindly set me up on with the Wickes trade card. A really helpful lady and much appreciated.

February 7, 2025
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hey Peter, thank you for your five-star review, and I'm glad you enjoyed the service in our Dewsbury store! - Dylan

Rated 5 out of 5 stars

friendly team

friendly team, service with a smile, knowledgeable team, locations in store easy to locate

February 3, 2025
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hi Paul, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Sensoryworld

I have a company that supports those with a disability. Sensoryworld acquired the upper floors where we are developing making more space.
Wicks kindly donated a kitchen and paint to help us on our way. We are so grateful to Shelby and her team for their kindness. Thankyou so much.

January 31, 2025
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hi Linda, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with our Community programme and that they provided you with useful advice. -AH

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