Wickes - Dewsbury Reviews 

200
TrustScore 5 out of 5

4.9

Wilton Street, Dewsbury West Yorkshire, WF12 8AB, GB


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Rated 5 out of 5 stars

FERN, what an absolute gem! Customer service was brilliant, top tier banter and laughs. Couldn’t fathom figuring out wickes but she made it so much easier! Funny, helpful and kind! WELL DONE !!

Company replied

Rated 5 out of 5 stars

Staff very helpful, especially Jamie who helped us check stock of tiles and get it ready for us to put in our car

Company replied

Rated 5 out of 5 stars

Just been to wickes in dewsbury,asked 2 men for some help with some measurements for paving slabs these two men were very very helpful put myself and my husband at ease with our purchase. These two... See more

Company replied

Rated 1 out of 5 stars

Shocking service just called into the Dewsbury branch now and there were 6 reduced fence panels. There was a member of staff sat on the floor restocking a shelf and my partner asked him how much are t... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Dewsbury

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Wilton Street, Dewsbury, West Yorkshire, WF12 8AB, United Kingdom

  • +441924460744

4.9

Excellent

TrustScore 5 out of 5

200 reviews

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4.9

All reviews

(200)

14,565 reviews in the last 12 months

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Rated 5 out of 5 stars

Fern was very helpful to me to choose…

Fern was very helpful to me to choose items that I wanted, and she was very supportive person.

January 21, 2025
Unprompted review
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Reply from Wickes - Dewsbury

Hi Wajid, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Very good customer service

Very good customer service Shelly or Shelby she helped us with everything from giving advice up to picking / choosing and was very polite towards us. I would give her five star service.

January 18, 2025
Unprompted review
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Reply from Wickes - Dewsbury

Hi Nasreen, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Great experience all round

Great experience all round, the staff are really helpful and knowledgeable, best in the area. Must single out Ammaarah in particular, beyond helpful with my order and an absolute star, someone give her a promotion.

January 18, 2025
Unprompted review
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Reply from Wickes - Dewsbury

Hey Christian, thanks for your five-star review, and I'm glad you enjoyed the service in our Dewsbury store from Ammaarah. - Dylan

Rated 5 out of 5 stars

Dewsbuy Wickes

Staff at Dewsbury store are really helpful. Being a smaller store, I love it as it’s less intimidating as a nervous shopper. The friendly staff make shopping there a pleasure. They are knowledgeable and have recommended very useful products.

December 14, 2024
Unprompted review
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Reply from Wickes - Dewsbury

Hi Fiona, thanks for taking the time to share this feedback, we are pleased to hear that the team are always friendly and a pleasure to deal with, we appreciate you taking the time to let us know. RD

Rated 5 out of 5 stars

I came in to wickes Dewsbury oblivious…

I came in to wickes Dewsbury oblivious to where I would find what i was looking for ..or even if I would find it being somewhat new to DIY.
I found Shelby who guided me around and explained certain items and it's features to me. I found very useful sherry's expertise and knowledge and made informed decision to purchase certain products from wickes and the items I was unable to source I was pointed in the right direction. I found shelly customer service to be outstanding and I was really impressed. :)) 5 stars

December 21, 2024
Unprompted review
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Reply from Wickes - Dewsbury

Hi Shakeel, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Purchased several items from dewsbury…

Purchased several items from dewsbury store,i made a mistake by not presenting my voucher code correctly in promotion,very pleased to say ammaarah sorted everthing out for me and was very helpful and polite.

January 6, 2025
Unprompted review
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Reply from Wickes - Dewsbury

Hi Paul, thanks for taking the time to share this feedback, we are pleased to hear that Ammaarah was able to sort everything out, we appreciate you taking the time to let us know. RD

Rated 5 out of 5 stars

Served by Ammaarah

Served by Ammaarah. Very pleasant and knows what she’s doing 👍

January 2, 2025
Unprompted review
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Reply from Wickes - Dewsbury

Hi There, thanks for taking the time to share this feedback. RD

Rated 5 out of 5 stars

Matt was a great help

Matt was a great help! Help set up the App so i could recieve my discount

December 18, 2024
Unprompted review
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Reply from Wickes - Dewsbury

Hi Kerrie, thanks for taking the time to share this feedback, we are pleased to hear that Matt was able to help with the Trade app, we appreciate you taking the time to let us know. RD

Rated 5 out of 5 stars

Tasha was friendly and she came over to…

Tasha was friendly and she came over to us and offerd her reliable service. It was a good colour tasha thank you

December 13, 2024
Unprompted review
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Reply from Wickes - Dewsbury

Hello, Lewis. Thank you for the wonderful review; it's great to hear Tasha was able to provide such a dependable service. - SW

Rated 5 out of 5 stars

I went to the Dewsbury depot today and…

I went to the Dewsbury depot today and my builder sent me a list of products to get. Matt was extremely helpful had all the answers. Top man also I am renovating our home and have been in a number of time. All the staff are very polite. Thank you all.

November 27, 2024
Unprompted review
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Reply from Wickes - Dewsbury

Hi, Ismail. Thank you for taking the time to share your review with us. I'm really pleased to see that, Matt and staff at our Wickes store in Dewsbury, have been extremely helpful and polite during your visits. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

I been dewsbury wicks very good service…

I been dewsbury wicks very good service
Larna is lovely girl she help me with
every thing

November 20, 2024
Unprompted review
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Reply from Wickes - Dewsbury

Hey Mohammed, thanks for your positive review, and I'm glad you enjoy the service from Larna in our Dewsbury store! - Dylan

Rated 5 out of 5 stars

EXEPTIONAL SERVICE

During a recent visit to Wickes Dewsbury store I was served by Ammaarah, who I found was extremely helpful guiding me through a credit transaction that was proving difficult, even though she had never done it before, enabling me to make my purchases.She made me feel very comfortable as I was getting very anxious, she is indeed a great assett to Wickes.

November 12, 2024
Unprompted review
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Reply from Wickes - Dewsbury

Hi Hazel, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Ammaarah and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Excellent customer service from…

Excellent customer service from Ammaarah.. a credit to the store

October 18, 2024
Unprompted review
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Reply from Wickes - Dewsbury

Hi There, thanks for taking the time to share this feedback. RD

Rated 5 out of 5 stars

Dewsbury Team

Visited Dewsbury branch with my father initially to buy some locks but ended up chatting to Jamie Balata regarding kitchens. Jamie and his team were excellent, they were helpful and knowledgeable and demonstrated immense patience with my father who struggles to communicate due to health issues. I would like to relay my thanks and as a result of this interaction will make Wicks our number one choice for our future DIY needs. Thankyou.

November 15, 2024
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hi Tim Clayton,

Thank you for taking the time to share your positive experience with us, I'm glad to learn Jamie was able to provide you with an excellent service. - SF

Rated 5 out of 5 stars

Larna was very helpful in assisting…

Larna was very helpful in assisting with a delivery, thank you

November 15, 2024
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hi Harry, Thank you so much for taking the time to leave your lovely review. Its great to hear Larna was able to help you out. - SW

Rated 5 out of 5 stars

I was served tonight by Anmaarah who…

I was served tonight by Anmaarah who went out of her way to help me find the correct paint and other items I needed ! Fantastic customer service and an absolute credit to your store !

November 11, 2024
Unprompted review
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Reply from Wickes - Dewsbury

Hello Maxine, thanks for your positive feedback, and I'm delighted that Anmaarah in our Dewsbury store was super helpful! - Dylan

Rated 5 out of 5 stars

What lovely people always helpful…

What lovely people always helpful especially Ammaarah who will go above and beyond to help

November 9, 2024
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hello Tracy, thanks for your five-star review, and I'm glad that Ammaarah was able to help in our Dewsbury store! - Dylan

Rated 5 out of 5 stars

Jamie and Matthew both very helpful…

Jamie and Matthew both very helpful getting me the right flooring for my front room no more bare floor boards. Both knowledgeable and great people skills.

November 3, 2024
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hello there, thanks for your five-star review, and I'm delighted that Jamie and Matthew were able to help you get the right flooring for your project! - Dylan

Rated 5 out of 5 stars

Wow wow what a customer service from…

Wow wow what a customer service from ammrah
We got the right product with her help and signed up for a trade card
Wickes need staff like her in every store, wel done
Thank you so much

November 2, 2024
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hi Jay,
Thank you for leaving a lovely review. Its great to hear that Ammrah provided amazing customer service! - Sean

Rated 5 out of 5 stars

I was served by ammanarah at your…

I was served by ammanarah at your dewsbury store today, who was very helpful, I have been served by her before and always found her to be very polite and helpful,

November 2, 2024
Unprompted review
Wickes - Dewsbury logo

Reply from Wickes - Dewsbury

Hi Andrew, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Ammanarah and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

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