Wickes - Leamington Spa Reviews 

My partner and I went to Wickes recently for an initial bathroom design consultation. Sandra could not have been more helpful, friendly, and patient. She had great ideas for designing a practical and stylish bathroom in a tight space, incorporating ridiculous wishes from both me and my partner and a lot of changing of our opinions. She was very welcoming and personable, and also clearly knew her stuff. Would 100% recommend.

Incredible! Wickes order delivered by James QO65. He went above and beyond what was expected carrying heavy items down the drive and into the back garden multiple times in the pouring rain. Was kept informed about the arrival time, arrived on time and couldn’t have been nicer guy!

Amazing service and helpful staff especially Diane always helpful and happy to help credit to your company

Amazing store

Hi, dropped in to pick up some paint (new Leamington branch) unfortunately I couldn't find the particular colour there (in any retailer I’ve visited non Wickes too) the staff were incredibly friendly and helpful, showing me similar colours, looking on the system at the range of colours and looking in another section of the store. Sometimes staff in stores can get impatient if you’re taking your time deliberating but this never happened, they were incredibly patient, so kudos to Diane, Conor and the other lady, sorry I didn’t get her name.
P.S. I think the colour is discontinued but still in the Dulux colour range booklet (so out of any retailers responsibility) thank you anyway for a great shopping experience. Btw I bought another item which they fetched for me as I couldn’t carry it and took it to my car for me.

We went to visit the shiny new Wickes store in Leamington Spa recently. As it was our first visit we spent sometime looking at the fitted kitchen and bathroom displays as well as having a good look around the store. A week later we were hit with a £100.00 parking fine for spending ten minutes over the 90 minute free parking allowed. Appreciate there may be signs up, although we never noticed them, but who expects to be fined for visiting a DIY store. Very disappointed with Wickes

Thank you to James from wickes leamington spa. Delivered with a smile. Reassured me the remaining products would arrive today from a different store. Couldn’t be more happy with the service.

Brilliant customer service from your colleague Luke today whilst I was looking for a worktop for my kitchen. He was professional and gave me perfect advice on how to proceed. I will definitely return.

Great new store.
Today I want to especially mention 2 colleagues together on the Checkout area, Diane and another female whose name I didn't note down - very tall, blonde hair - as they were extremely helpful and engaging throughout our visit yesterday, 07/11/24.
Even down to popping our trolley of goods away securely while we had another look around; also offering a coffee while we waited to speak to the Design Consultant.

Excellent store, clean and well stocked. Staff helpful. Didn’t realise wickes deliver until overhearing another customer placing their order at the tills. (Nothing in store tells you about delivery being available) Normally get ripped off at Travis Perkins with £30 delivery and a weeks wait! Placed order in store. Quick easy and free delivery!! Got a text the night before with time slot and got live tracking so didn’t have to wait in all day. Driver was brilliant unloaded everything into my garage without hesitation, all items in perfect condition. Thank you 🙏

Lovely new store. Lauren was very helpful.
Unfortunately the car park can accommodate electric vehicles and vans, but no insight to make any family parking spaces. This is very disappointing

Excellent variety,quality and quantity of stock.
Very helpful staff.
Sally was particularly informative

Great store and even better I got 15% off! Conor on the till helped me order some pavement slabs for home delivery and even helped recommend products I didn’t even realise I would need and talked me through the process. I can’t wait to receive the slabs and start my new project, I will definitely be returning.

The staff especially Diane whe very helpful and proactive in helping me find some paving slabs.
They didn't show a a stock item on the customer PC which Diane showed me but she found them in the store and found me when i was looking for some other items in the store. One of the lads then helped get them off the tracking and loaded them into my car.
Couldn't hand been more helpful, and I got 15% off! Did't realise it was your launch event. 👆

I was greeted at the door by a young man called Conor. He took me to the location of the product I was looking for and recommended other items too. Very chatty and friendly and really made my experience personal. He took his time with me and nothing was too much for him. Great help, thank you!

I was helped around the store and served by your colleague Nicole who was helpful, professional and curious, a great asset to your team

Excellent customer service from Harry McDonald and found everything I was looking for. Great store.

New store in Leamington which has just opened. Bought a product and I was struggling, so I popped in and what great customer service, friendly banter and a giggle! Glad they are here and thank you for all of your help!
Denise

Ordered online delivered to exactly where I asked, driver friendly even told me about the new store in leamington! 5*