Bought kitchen at Wickes, Longbridge Road Marsh Mills, Plymouth. Now fitted, the kitchen looks great and seems a good quality product. Much appreciated assistance and patience from Beth Pender after... See more
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Just at the start of a new bathroom project with Wickes. So far have only dealt with Beth Pender, the Design Consultant at Plymouth. She has been excellent; very punctual arrival for measuring up and... See more
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We recently had our kitchen designed through Wickes, and working with Denise Bettey was the best part of the whole process. She didn’t just “design a kitchen” she listened to how we use the space,... See more
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Disgusting customer service! Waited over 8 hours for a delivery which was promised within a four hour window!! I had to chase it myself the entire day. So Disrespectful of peoples time I shal... See more
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Company details
About Wickes - Plymouth
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
14 Marsh Mills Park, Plymouth, Devon, PL6 8LX, United Kingdom
- +441752671738
4.4
Excellent
105 reviews
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Internal bi-fold door part damaged .. and again
Ordered an internal door, it was delivered 3 days later but the metal track was damaged.
Spoke with customer service (non-uk callcentre) and they organised a pickup and replacement, and the replacement door was damaged in exactly the same way. I pointed out that the packaging is totally inadequate, they now are offering yet another complete swap-out. Ideally all I want is for them to send me their replacement bi-fold door track kit (187489) as there might be a chance it would be packaged better. replacement but to be honest it's a no coinfidence from me and I don't want to wait another week for yet another potentially damaged door package. It seems they have no concern about wasting the customer's valuable time all because their packaging is woefully inadequate.
September 13, 2024
Unprompted review
Reply from Wickes - Plymouth
Hi Peter,
Thank you for taking the time to leave your Trustpilot review. We are truly sorry to hear about the issues you have experienced regarding your order arriving damaged for the 2nd time. We understand your frustration and would like to look into this further. We have sent a request for more information via Trustpilot so that we can look into the situation. - FB
Denise the planner was helpful and…
Denise the planner was helpful and professional.
The fitter Guy was also very helpful and professional.
Unfortunately was let down by the method of delivery of the bathroom items. Items had to be chased as left of the lorry or chased up for delivery on time. Now the bathroom is completed very happy with the work
June 17, 2024
Unprompted review
Reply from Wickes - Plymouth
Hi, Miss Croker. Thank you for taking the time to share your review. I'm happy to see that your designer and installer were both very helpful and professional. I'm sorry to hear that you had issues with your delivery however, I am glad to see that you are very happy with the completed works. Thank you again for your valuable feedback. - Scott H
Seamless service from start to finish
Seamless service from start to finish. Kitchen looks great. Lots of help from designer
and installers very professional. And all for a very reasonable price. Highly recommend Wickes kitchens.
June 15, 2024
Unprompted review
Reply from Wickes - Plymouth
Hello Penelope, thanks for your valuable review, and I'm glad that you enjoyed our amazing kitchen service, it makes us proud you would recommend Wickes in the future, enjoy your new space! - Dylan
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