I would give is 0 if I could. Promised everything delivered nothing. Constant issues with the phone systems. Support is not there, they promised support 7 days a week but only assist Monday - Friday.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Robert Stinton has been excellent helping our hotel even out of hours. Never gives up on any problem and is always happy to help credit to the company.
We have been working with Zusi since 2017. Marcus first introduced us to Zusi and has looked after us well through 2 contract renewals. We have always been able to contact Marcus, Richard or Abi direc... See more
Company replied
The guys at Zusi made the transfer of our line very straight forward - They totally managed the whole process - Even sending someone out from the office when our phone arrived without a power lead... See more
Company details
Written by the company
Based in Staffordshire, we’re a dynamic telecom provider with a national reach, aiming to do things differently. Established in 2014, Zusi has forged partnerships with some of the UK’s biggest names in telecoms, including EE, O2 Vodafone and BT. We’ve seen first hand how frustrated customers are with poor customer service and the pitfalls of relying on third party engineering support, within some of industry’s most well known telecoms companies. We’re here to put usefulness and customer centric service back into the telecoms experience and empower your business with great technology that keeps you connected, mobile and more productive than ever.
Contact info
2 Cherry Orchard, ST5 2UB, Newcastle, United Kingdom
- 01782409300
- letstalk@zusi.co.uk
- zusi.co.uk
4.0
Great
86 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Staff obviously VERY experienced in…
Staff obviously VERY experienced in Telecoms.
Listened to what we needed and came up with appropriate and value for money solution.
A pleasure working with them.
Highly recommend
October 2, 2020
Unprompted review
Can't fault the service.
Can't fault the service.
Action any queries straight away.
Very efficient.
October 2, 2020
Unprompted review
Reply from Zusi Limited
Thank you Michael
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.