Bank Park Reviews 

I received a letter from dcbl with regards and unpaid PCN at Hillsborough Exchange shopping Centre, Sheffield S6 4HL. I paid for 3 hours but was 20 mins late leaving and didn't realise.
I haven't received correspondence from this company with regards this it has just gone straight to a debt collectors.
They have sent me the proof I aksed for but will not reply to my request to quash the full charge of £170.
I have advised I am happy to pay the £60 which was their "1st letter" that didn't materialise.
Their phone is permanently off the hook so you can't speak to anyone!

They never respond to e mails, paid the fine ( so i didnt have to pay extra), then appealed due to knowing i could provide proof i hadnt parked where they said i did. They have refunded me partially but witheld £20 trying to find out why but nobody responding. Thieving company

Really didnt even want to rate 1 star being honest. Hull Royal Infirmary Fountain Street car park. Two options to pay, either by app or using the physical ticket machine (which i did) as i had some change to use.
Week after I received a letter stating the ANPR cameras had detected I hadn't paid. Well no because I paid using the other ticket machine. Unfortunately I'd imagine this has happened to so many more people and without a person to talk to on the phone and no replies to appeal emails it leaves you stuck. I have taken the decision to pay after taking advice from a friend who is a bailiff as its a lottery to just not pay it and knowing my luck I will be one of the ones who gets bigger fines where it has been passed on to several other companies to chase me in years to come. I'd just rather not have the stress of what if another letter arrives. Just be weary! Not ideal when you're visiting a hospital sometimes not in the best of circumstances, this is the last stress you need!

Absolute scum company, parking machine, app and phone weren’t working, even had proof but still left with a £60 fine.

Avoid this Park looks like a SCAM.
If you search on Google NCP Parking
the location will give you NCP parking but is not the address belonging to Bank Park: address M4 4HU vs M4 4AP both past code same address: Gould Street, Manchester.
I think it was NCP parking, but unfortunately was Bank parking and I received a Parking notice £100 because of an address issue.
I think I was on NCP surprise after the parking notice is Bank parking. SCAM SCAM SCAM until don't resolve address issue on Google
Charge reference: 2056262

No period of grace to collect someone's shopping. Had to pay £1.10 and didn't use a parking space.
Thieves.

Not worth one star. Received a fine for a car we sold THREE years ago.
Joke.

Fair and friendly face!, my backside. I took my child to HRI hospital for an emergency appointment, over stayed my time as unable to leave my daughter to purchase a further ticket. I received parking charges, I appealed due to nature of the overstay and I received a nonchalant reply saying hard luck, pay!
You can go further and submit a further appeal with IAS, but guess what, it won’t let you submit it. There are no phone number to talk direct, you have to send an email and wait for them to contact you, guess what?, I’m still waiting. Out of sight, out of mind and sit back and watch the money role in!
Not only did I have to contend with a sick child, I now have to look at that child for the next month going without as I had to pay the fine. It’s disgusting and immoral.
They accredit themselves as “charity parking”, the only charity is there pockets.
Shame on the Yorkshire Air Ambulance been connected with them.
I had to give a star rating to write this review, I won’t have given them 1 if it were up to me.

It seems to be a recurring thing reading the reviews. I paid for my parking, however Bank Park have still issued me a fine. I've appealed and they've acknowledged I've paid for parking but they are still threatening to take me to court. Their website states 'We offer friendly, fair and ethical car parking', however nothing about this is ethical, friendly or fair. It is a company abusing it's power and using threats of court to extort money. An absolute shocking company and a great way to stop people going into local towns. No wonder high streets are dying when parking companies can issue fines when the parking has already been paid using their own app!

Just read that this disgusting company gave a man who collapsed at a hospital appointment, £100 fine. He paid for 3 hours for a 40 minute appointment, but unfortunately he couldn't predict about going into intensive care. The hospital have written to them and so have the reporters for the news. The are still demanding the £100 even though the poor guy is still in poor health. Absolutely disgusting. Name and shame is the best way to go.

If you see a car park with this companies sign, boycott! We have noted all locations and will be posting flyers around all their car parks with this new story, to make sure as many people around the country boycott. This is not America we do not charge people for requiring life saving treatment.

Cash machine out of order Burgess Hill Waitrose and only one machine. Was just being a taxi service for someone. Keep cash in the car for parking and always pay. Lady at Waitrose customer services said car park nothing to do with them even though they refund charges if you spend £15. Appeal rejected - disgusting company which say they are fair. How can they be fair when they let people pay on bank holidays and Sundays even when they don’t have to. The machine should be programmed not to accept payment. Scamming company who discriminate against old people using cash.

What can I say. All of the other reviews echo the same theme, Practitoners of Sharp Practice. Total scum.

Myself and 3 other members of our group were fined £60 when their machine on Harrow Street was out of use and we all innocently paid at the nearest machine instead.
Despite appealing, this disproportionally harsh company refused to accept that their re-direction to their preferred machine was insufficient and did not refund.

Avoid at all costs. Despite being on a work trip I’ve been sent a CCJ in my personal name. They will send you threatening letters and court fines over an unjust parking ticket that should have cost a few quid. They just keep adding costs for god knows what, if I could afford this I would just pay it to make them go away. Now the running total is near £300 when the reason I didn’t have a ticket in the first place was because their machine wasn’t working! Oh and don’t even think of appealing they will not even consider listening to your side, you’ll only get the same bot or copy/pasted response before the debt collection letters start..

Absolutely mortified that I received a CCJ from these people back in 2022 and was never notified. I only found out from checking my credit score and writing to the courts for the information. After going back and forth with them and finally speaking to someone on the phone, they realised that the fine that should never have been paid anyway, was in fact sorted and they will get the CCJ removed within 48hrs with no trace. How is that even allowed to happen!?

I paid for my parking using hospital applications and this company sent me a fine of £60. As a nurse who uses the parking regularly and always pays for it I was absolutely disgusted. They chose not to respond to my appeal for months and claim I now owe them £100. Which is not true at all as it’s their fault they didn’t response in adequate time! Absolute joke of a company and they’re clearly scamming a lot of nhs staff and patients out of money!

I don’t even want to give them one star!
I received a letter demanding £60 with photos of my vehicle, luckily I had my parking ticket, obviously the cameras are faulty and they had the nerve to say on this occasion they will cancel my parking fine, excuse me, I BOUGHT A TICKET! Do not park in these car parks, they also do not answer phone calls, awful company probably scamming lots of unsuspecting customers. BEWARE!!

Absolutely disgusting vile robbers.
Paid for my parking in Matlock
Got a fine of £100 so appealed sending them proof of payment.
To then get an email saying I had to either pay £15 admin fee within a specific time period or pay the £100.
Apparently I got one digit wrong when entering reg number but they can’t provide proof of this. My advice either avoid any carpark run by these thieves or film yourself paying so you have proof

This should be a zero.

This company operates a car park at North Staffs hospital.

You buy a ticket for the expected time and then take a good 10/15 minute walk to the hospital.

As with many visits to the hospital you are often delayed but sometimes delays are longer than anticipated.

The mainsite car park times your entrance and when you exit so you the pay the appropriate fee. A more relevant and sensible system.

But oh no Bank Park use cameras to fine you on your exit In my case £100 for a 20 minute overrun on my ticket.

This has to stop and these companies should be heavily regulated and forced to change their process.

Absolute spivs. Night time parking on Redditch. Really dimly lit car park - really not clear about ANPR - received a massive £100 fine for going 10 mins over parking time. Tried to use their app at the time and absolutely not clear about extra payments. TWUNTS.