We received excellent service from our first contact. Everything we needed from days and hours were possible from the outset. We liked all the carers who came promptly and were most supportive to my h... See more
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Written by the company
Since 2004, Bluebird Care has been here to keep loved ones where they feel safest: at home. We started as a family business, and today we’re honoured to be a trusted partner in home care for families across the UK through our network of over 200 local teams.
Our purpose is simple yet profound: we’re here to enrich the lives of those we care for—helping them stay independent, maintain dignity, and enjoy the everyday comforts of home. Our team of compassionate professionals is dedicated to making this possible, day in and day out.
At Bluebird Care, we know how hard it can be to balance care with life’s many demands. We understand the emotional weight that comes with aging, illness, or disability, and we’re here to provide support that feels not just capable, but caring.
We offer a wide range of services, from personal care and companionship to dementia support and end-of-life care—always tailored to the unique needs and wishes of each person we care for. And we’re here for families, too, helping lift the responsibility from your shoulders so you can focus on being the son or daughter, rather than the caregiver.
Bluebird Care stands out because we genuinely listen. We make sure that every service is crafted around the people we serve. With us, you can trust that your loved ones are in gentle, reliable hands, so you can have peace of mind and they can have the comfort of home.
Written by the company

Peace of Mind, Guaranteed
With Bluebird Care, you can rest assured knowing that your well-being is our top priority.
PO7 7YH, Waterlooville, United Kingdom
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Replied to 35% of negative reviews
Typically takes over 1 month to reply
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We brought Bluebird Care in to help my 85 year old neighbour after a fall. They come morning and evening to do personal care, get her dressed and prepare her breakfast and dinner. I cannot fault them. They are extremely reliable, always arrive with a big smile, are professional and kind. My neighbour looks forward to them coming. It takes so much pressure off me knowing that they go the extra mile to make sure my neighbour is safe, well fed, clean and cared about. I’ve dealt with many care companies and Bluebird are by far the best.
The team take the time to understand the needs and put in place care to suit, making personal efforts, which are lovely to see. It pleases us that we have great care for our aging parents.
Amazing team of people from taking my first enquiry, to visiting mum and developing right care package, giving ingenious suggestions when we hit challenges. Very caring and kind carers who leave detailed thoughtful notes everyday for me online including on the the things they know I worry about and stop and chat to mum. I realise now that home care is much more than just the visit itself and I think Bluebird is worth every penny. Hugely relieved to have them. Would definitely recommend.

Reply from Bluebird Care
I worked with bluebird care Wolverhampton what an amazing team the office staff vary supportive and understanding always has helped me whenever I need their support. I would recommend this company to anyone who’s looking to work for a good care provider which is bluebird care Wolverhampton.
I would like to express my sincere gratitude to everyone at Bluebird Care for the exceptional support and service they have provided in caring for my mother. From the very beginning, the entire experience has been nothing short of outstanding, and I feel compelled to share how pleased and reassured I’ve been throughout this journey.
The carers who visited my mother were truly wonderful – consistently kind, patient, respectful, and professional. They took the time to get to know her as an individual, not just as someone needing care. Their genuine compassion and attentiveness were incredibly comforting, not only to her but to our entire family. They ensured she felt safe, listened to, and valued, which made a real difference to her quality of life. It was clear that they weren’t just doing a job – they genuinely cared.
In addition to the carers, I must also highlight how fantastic the office staff have been. Whether I had questions about scheduling, changes in care needs, or just needed a bit of reassurance, they were always friendly, approachable, and quick to respond. Communication was seamless and professional, and I always felt like I was being listened to and supported. They made sure everything ran smoothly and that the care package adapted as my mother’s needs evolved.
Bluebird Care have shown time and again that they put dignity, respect, and compassion at the heart of what they do. I cannot thank them enough for the difference they’ve made to my mother’s life – and mine. It is rare to find such a well-run, caring, and responsive service, and I would not hesitate to recommend them to anyone looking for outstanding home care support for a loved one.
Thank you once again to the whole team – you’ve been amazing.
My mother has received care with Bluebird Care Croydon for over 5 years. The management team have always been supportive, approachable and work with me to give my mother the best care in her home environment.
The carers are always sympathetic to her needs and carry out their duties according to the care plan which is updated regularly. Any concerns regarding my mother are reported immediately to management who liaise with me.
Both my mother and I feel she is benefitting from the best care considering her circumstances.
Bluebird give exceptional care and service. The staff are very professional and always go the extra mile to make sure their clients are looked after. Kate has done an outstanding job recently in arranging live-in care for my parents and all of the staff in the
Winchester office, whom I have had contact with recently, have been extremely helpful and kind.

Reply from Bluebird Care
We employed Bluebird as we had previously had a good experience. This could not have been more different. We had lots of different carers who all came at different times each week, they struggled to follow instructions, some barely spoke to my Mum and one in particular would ‘bark’ instructions at her. There were a couple of good ones, but unfortunately this wasn’t enough.
There was very little understanding of dementia and despite best efforts of the manager, things did not improve.
We changed provider and things instantly improved.

Reply from Bluebird Care
The carers have physically injured my 92 year old Grandfather on numerous occasions. They constantly lie on their reports about timings and have even accused family members of foul things behind their backs instead of admit their own faults. If you attempt to report this any of this to their office, they will try to gaslight you in an attempt to save their own skin. AVOID!
Bluebird Care provided 24/7 live in care for my elderly relative before she moved to residential care.
She was treated with kindness and respect.
Bluebird is not only good, excellent,or great, IT'S SUPERB, last few years I have been working in different companies looking for perfect life-work balance, and I have found Bluebird, where management team , carers, organisation of work, support from management are just beyond of excellence. Management there always available ready to support , listen, guide and appreciate work and effort. I'm shortly in Bluebird but already feel like in family, the team is professional, well trained, experienced, supportive, kind and friendly. I'm very happy, lucky and honoured to be part of Bluebird!
Used them several times to prepare food for my husaband for short periods when I am away. This time left written instruction to use packet of frozen stir fry from freezer to cook + rice or noodles to go with, sandwich for evening and leave out pasty for morning. Also to make a flask of coffee.Carer asked my disabled husb to go to kitchen to help him cook it. Rang as cdnt find frozen stuff in fridge. Eventually got him to look in freezer & he said he had it & shd he put it in boiling water. I explained how to cook it & told him to let husb choose rice or noodles. He gave my husband a plate of rice [cooked entire packet] with some cold brocolli. Then gave him a large frying pan of plain noodles, which my husband didn't want. Left house with no sandwich, coffee or snack for morning. When I found out later I rang their emergency line. Man apologised & said wd take it up in the morning. This no help as my husband left with no food for evening & morning. He eventually agreed to send someone to make a sandwich. When I got home next day the frozen veg was still in the freezer, don't know where he got the brocolli.
Nice staff come round to assess your needs and circumstances & give appearance of a professional organisation. When the carers come it is a different story. On an earlier date the carer couldn't understand how to take a fish pie out of the freezer & microwave it. Instead she took out 4 pieces of frozen salmon, microwaved it, & gave it to my husband lukewarm with nothing else.
Bluebird care has been an exceptional experience, treating employees with respect and dignity, as well as customers.
I’ve worked for bluebird care for a while now and i can honestly say its been an amazing company. I work as a live in carer and the company has gone above and beyond with supporting me as an employee.This is a very supportive and caring team that provides very good care . Working with them genuinely feels like home .
Bluebird are a great company to work for,
If you want to work in care they are the company to Join,
The team at Bluebird are very impressive, they go above and beyond our expectations in looking after my mother. Thank you so much. it is a great relief to have this extra level of care.

Reply from Bluebird Care
i can not recommend Bluebird Care as an employee enough, they look after us and suppoet us in every way. Nothing is to much trouble when I call or vist the office.
I enjoy my job and working for Bluebird Care in the Fenland area. I feel supported in my role by the office and the other members of staff. The hours are good and flexible, with overtime available. I would 100% recommend working for Bluebird to any carers who are looking to change jobs or careers.
Very grateful to be part of the Bluebird care company.The management team is very supportive.Having to make a difference in people’s lives with the right support has made me love my job even more.I look forward to many more fulfilling years to come
Bluebird staff have been proactive and supportive with their services. They have maintained excellent communication and with professionalism. All round excellent service.
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