Castonsfurniture Reviews 

The staff in the shop were very helpful and patient. The delivery drivers were extremely helpful and explained the mechanics of my chair again to me, as I had forgotten. They arrived promptly and were very pleasant and friendly. They were very careful and didn’t disturb anything in my house. I would definitely use them again.

Delivery people excellent polite and items delivered and installed with care.

Good staff help when looking for a replacement mattress. Plenty of time with no pressure when trying the mattress. Caston obtained the new mattress quickly and arranged fuss free delivery. Been sleeping on the new Matttess that says it all !

Service in shop excellent, very friendly, informative and accommodated my dog!
Telephone update when checking in delivery time very good and professional.
Accommodated timing of delivery to allow me to attend appointment on morning of delivery much appreciated.

Delivery men delightful! Very efficient and quick with no problems at all.
Bed lovely and comfortable, vast improvement, my dog also approves! Great to have British made
Many thanks, will definitely return and recommend services to friends and family.😁

From the service in the shop to the call that my item was in stock to the delivery drivers the service was first class thank you so much .

Such helpful and friendly shop staff Couldn't do more in helping us and negotiating best price.Delivey advice and timing to totally suit us.
Excellent. Pity more shop assistants are not like her.Thankyou Amanda.

We ordered a 3 piece suite in April. The staff in the shop were friendly & helpful - we were able to take home fabric samples. Suite delivered 20 June - on time!
Delivery crew were polite & helpful - all packaging removed - suite set up and ready to go
Excellent service - thank you!

Michael and travis were very helpful with removing our old sofas and bringing in the new ones. Took the packaging away too.

Michael in the shop extremely informative and helpful. Travis and Joe who delivered my bed customer service excellent nothing was too much trouble.

The staff are extremely professional, efficient and friendly. I cannot fault either Amanda and Michael in the Hythe Store or Travis and Joe delivering the furniture. All were a delight to deal with. Will definitely be getting all my furniture from Castons as the quality is good and the staff are excellent.

Very friendly efficient installation by Travis & Joe
Shop staff extremely knowledgeable friendly and helpful
Good to use a local company

Totally satisfied with our suite delivery by Travis and Joe who were brilliant - nothing too much trouble - highly recommended.

I visited Castons and was impressed by the sales assistant Amanda. Amanda was really helpful and her product knowledge helped me.

Had our walldrobes fitted which was good quality and fitted ok one was damaged so they said they would order a new one , a month had pasted so I went to the shop as couldn't get an answer . They said the would deliver I wait d no one turned up . So I called again and they rearranged it but unfortunately the lovley boys couldn't fit it as it was the wrong door a completely different colour . So they damaged the other getting it off . It was rescheduled for the following Wednesday to which I get a phone call that they would be much later than promised . Unfortunately I had an hospital appointment later and that would of made me late so they rescheduled for the next day which they came this morning and it was yet again a wrong door so I have no walldrobe doors on one side . I am very unhappy and absolutely disgusted with how this all irs I now have to wait until a new door comes on again .

My new sofa was delivered today by Travis and Joe. Very professional and friendly. The same goes for Peter in the shop. I would highly recommend Castons Furniture.

I had my bed delivered yesterday by Travis and Joe in Tunbridge wells. I was so impressed. Great service. Made sure I was happy with it before they left. They were very friendly. They definitely deserve recognition. Highly recommend

Travis & Joe delivered our furniture, they were efficient, caring and friendly. As was Peter in the showroom. All only to happy to help

Im extremely happy with my new sofas. Great service from purchase to delivery. Excellent quality. Michael and Travis were fantastic. They worked quickly and neatly and were very professional.

Good selection of furniture in the shop and able to browse without any hassle. Bought a good quality dining table and very pleased with it. Customer care has been excellent and Amanda, particularly, superb. Travis and Joe delivered the table yesterday and were professional at all times. Travis particularly efficient and engaging appropriately. Great service.

Amanda was very helpful and friendly at the point of sale and we did not feel pressurized to make a purchase. The 3 piece suite arrived well before the anticipated delivery date and was delivered by Michael and Travis in a speedy, efficient manner. The icing on the cake is that the furniture is very comfortable.