Cotton traders great product. Need to change your couriers as my parcel left at a completely different address. After phoning you were great, got a replacement parcel sent out next day delivery. Your... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Good quality items with a large variety and great size options. The website is easy to follow and goods arrive when expected. The offers and sale prices encourage you to buy, but new items are often,... See more
I've always had a positive experience buying from Cotton Traders. My orders are consistently well packaged and arrive exactly as described. My latest purchase included the Rugby Comfort Trousers... See more
Prompt delivery. But item looker better on the model. It didn't suit me at all. I returned it immediately. Hoping my refund is as prompt. Apologies for return but it looked totally different on me.... See more
Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great product very efficient service…
Great product very efficient service good deal on price great delivery
Quick delivery of this very useful…
Quick delivery of this very useful lightweight jacket.
This is really lovely, nice fit, good sleeve length and looks very stylish.
Lovely shorts but not long enough
Lovely shorts and I would have kept them but they were not long enough please please produce longer ones
arrived as promised,perfect fit,what…
arrived as promised,perfect fit,what more can i want.
Just what I wanted
Just what I wanted, comfortable shorts at a reasonable price deliveted to my local shop.
Prompt delivery
Prompt delivery. But item looker better on the model. It didn't suit me at all. I returned it immediately. Hoping my refund is as prompt.
Apologies for return but it looked totally different on me. Shame, i liked the colour. Yellow. Too bulky on me. Thank-you.
I get most of my clothes from Cotton…
I get most of my clothes from Cotton Traders as they cater for all shapes and sizes. I use the online forum also we have a shop close by where I can try items on.
Great quality and value for money.
Easy to use and good selection
Easy to use and good selection.Good quality clothes and speedy safe delivery.
Bought two shirts same size in…
Bought two shirts same size in catalogue but different size when delivered and I had to pay for replacement shirt correct size being sent.
Came the next day delivery by Evri got…
Came the next day delivery by Evri got the free gift.Took up my mums dress she had not tried on yet.Mum likes cotton Traders clothes so hopefully this will wash and dry easily.
The name of the company is misleading…
The name of the company is misleading thinking that all shirts are cotton. Be careful to check the material when ordering
Shirt
The material the shirt was made of was not quite what I was expecting, but it looks nice and the quality looks good.
Delivery was quick and efficient as usual.
Value for money Reliable relivery and…
Value for money Reliable relivery and IT,
Popular easy to wear styles and colours
Cotton traders great product
Cotton traders great product. Need to change your couriers as my parcel left at a completely different address. After phoning you were great, got a replacement parcel sent out next day delivery. Your telephone operator so helpful. We later found out where my parcel had been delivered to and sent it back to you. Your products are great. Thankyou
Easy to navigate site
Easy to navigate site; good selection and quality; excellent price; excellent customer service.
Quality clothes
Easy to order and free delivery/returns to my local store with easy pick up/drop back. Good quality clothes that and the sizing is spot on. (Old style fit) good choice of clothes for all occasions
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
