Very pleased with the products I received. Boots were comfortable and very reasonably priced as were the cargo pants I also ordered. I would have given 5 stars if not for your use of Evri as your cou... See more
Company replied
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Review summary
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I ordered a jacket but when it arrived it was far too big. I returned it next day via tracked Royal Mail. I contacted Customer Services to advise about the return and how long before I would be refund... See more
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A company l regularly use as they have a wide range catering for the older but fashion conscious too. Order arrived on time. I liked the jersey denim wide leg trousers so much l have just ordered a... See more
Company replied
Cotton Traders never disappoints. The quality of their clothing is excellent and the fit is always great. Ordering online was straightforward and delivery was quick. The fabrics are comfortable and th... See more
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Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
206K reviews
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Sadly I did not like the design of two…
Sadly I did not like the design of two of the items I ordered.
However the experience of returning items to my nearest outlet was excellent. The staff there could not have been more helpful and it was all done efficiently and quickly. Thank you.
May 18, 2026
Reply from Cotton Traders
While we are sorry the designs were not quite right for you, we are very happy to hear our team provided excellent, efficient service with your returns. I will pass this onto them as it will make their day.
Kind regards
Jaimie
Really impressed with this company
Really impressed with this company. Prices reasonable, quality good and never been disappointed .
May 18, 2026
Goods are always good quality
Goods are always good quality and reasonably priced. Delivered on time either to your home or pick up point.
April 7, 2026
Order lost phoned all sorted and…
Order lost phoned all sorted and delivery received
in 2 days fantastic.
Penny Terry
May 16, 2026
Printed Elasticated Trousers
Printed Elasticated Trousers
Lovely Material, Beautiful Print,
Only Problem is they should include 4 lengths instead of 2
or 3. I have to get my trousers altered.
Inner Seam 25", 27", 29" or 31"
Otherwise perfect.
May 17, 2026
Reply from Cotton Traders
We appreciate your feedback on the material and print. We understand your desire for more length options therefore I have passed this onto the product team to consider for future designs. Thank you for your valuable input.
Easy to place an order
Easy to place an order, prompt delivery, all very acceptable. Thank you.
May 18, 2026
The delivery took 7 days-snail mail.the…
The delivery took 7 days-snail mail.the tracking was useless,it did not move for 4 days.I have not had a problem before.I will not be in a hurry to order again.
May 19, 2026
Reply from Cotton Traders
We appreciate you bringing this to our attention and we are sorry to hear about the delivery delay and tracking issues you experienced. I have passed this onto our couriers who are looking into this to prevent future occurrences.
Kind regards
Jaimie
Excellent service throughout the order…
Excellent service throughout the order process. Delivery was efficient and the goods are premium quality.
May 19, 2026
Good quality, reasonable priced clothes
Good quality clothes at reasonable prices . Good value for fashionable clothes. Delivered on time, they were given into my hands.
May 18, 2026
Reply from Cotton Traders
We're so pleased you find our clothes good quality and value. Thank you for appreciating our timely delivery.
Cheap baggy trousers
Cheap baggy trousers. Lurid colours. Very disappointed as have always really liked cotton traders trousers
May 19, 2026
Reply from Cotton Traders
Thank you for taking your time to leave a review. We’re sorry to hear our trousers didn’t meet your expectations regarding the fit and colour and we appreciate your long-standing loyalty and feedback.
Reply from Cotton Traders
We appreciate your positive feedback on our fast, efficient, and reliable service.
Well made mens trousers at excellent…
Well made mens trousers at excellent prices and quick delivery. The website keeps me updated regularly with special offers Nice stylish women's fashion.
May 19, 2026
Good quick delivery
Good quick delivery, great price in the sale, nice everyday quality trousers.
May 18, 2026
Easy to order online and pick up in…
Easy to order online and pick up in store. Pick up was very simple served by a very pleasant lady in Dunfermline. would recomend.
May 18, 2026
Reply from Cotton Traders
We're so pleased you found ordering and picking up your items easy. Thank you for your kind recommendation.
I find all trousers now seem made to…
I find all trousers now seem made to accommodate large bottoms. I have large other things but not bottoms! However, delivery great. Packaging good, but is it possible to have less plastic? Material lovely.
May 18, 2026
Reply from Cotton Traders
Thank you for your feedback regarding the trouser fit and packaging. We are always working to improve our products and reduce plastic use.
Comfy non slip slippers at just £13 in…
Comfy non slip slippers at just £13 in the sale…what’s not to love?
May 18, 2026
Reply from Cotton Traders
Thank you for your positive feedback. We’re so glad you love your comfy, no-slip slippers.
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