Very pleased with the products I received. Boots were comfortable and very reasonably priced as were the cargo pants I also ordered. I would have given 5 stars if not for your use of Evri as your cou... See more
Company replied
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Review summary
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Reviews shaping this summary
I ordered a jacket but when it arrived it was far too big. I returned it next day via tracked Royal Mail. I contacted Customer Services to advise about the return and how long before I would be refund... See more
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A company l regularly use as they have a wide range catering for the older but fashion conscious too. Order arrived on time. I liked the jersey denim wide leg trousers so much l have just ordered a... See more
Company replied
Cotton Traders never disappoints. The quality of their clothing is excellent and the fit is always great. Ordering online was straightforward and delivery was quick. The fabrics are comfortable and th... See more
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Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Cotton Hub, Merlin Court, Atlantic Street, WA14 5NL, Altrincham, United Kingdom
- Orderline 0844 844 1111 Customer Care 0161 286 4321
- cottontraders.com
4.4
Excellent
206K reviews
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Excellent service throughout the order…
Excellent service throughout the order process. Delivery was efficient and the goods are premium quality.
May 19, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Good quality, reasonable priced clothes
Good quality clothes at reasonable prices . Good value for fashionable clothes. Delivered on time, they were given into my hands.
May 18, 2026
Reply from Cotton Traders
We're so pleased you find our clothes good quality and value. Thank you for appreciating our timely delivery.
Cheap baggy trousers
Cheap baggy trousers. Lurid colours. Very disappointed as have always really liked cotton traders trousers
May 19, 2026
Reply from Cotton Traders
Thank you for taking your time to leave a review. We’re sorry to hear our trousers didn’t meet your expectations regarding the fit and colour and we appreciate your long-standing loyalty and feedback.
Reply from Cotton Traders
We appreciate your positive feedback on our fast, efficient, and reliable service.
Well made mens trousers at excellent…
Well made mens trousers at excellent prices and quick delivery. The website keeps me updated regularly with special offers Nice stylish women's fashion.
May 19, 2026
Good quick delivery
Good quick delivery, great price in the sale, nice everyday quality trousers.
May 18, 2026
Easy to order online and pick up in…
Easy to order online and pick up in store. Pick up was very simple served by a very pleasant lady in Dunfermline. would recomend.
May 18, 2026
Reply from Cotton Traders
We're so pleased you found ordering and picking up your items easy. Thank you for your kind recommendation.
I find all trousers now seem made to…
I find all trousers now seem made to accommodate large bottoms. I have large other things but not bottoms! However, delivery great. Packaging good, but is it possible to have less plastic? Material lovely.
May 18, 2026
Reply from Cotton Traders
Thank you for your feedback regarding the trouser fit and packaging. We are always working to improve our products and reduce plastic use.
Comfy non slip slippers at just £13 in…
Comfy non slip slippers at just £13 in the sale…what’s not to love?
May 18, 2026
Reply from Cotton Traders
Thank you for your positive feedback. We’re so glad you love your comfy, no-slip slippers.
Excellent quality and variety
First class customer service. Quality and variety of clothes etc., excellent. Delivery is quick and ordering straightforward.
May 3, 2026
Excellent Company
Loved the colours of the teeshirts I purchased. They were so soft although a bit long as I am not tall but they looked good. Delivered immediately so no waiting time. Excellent service.
May 18, 2026
Lightweight cotton jacket
Ordered a cotton jacket for Spring/Summer. It arrived promptly and in a nice colour. I've only used it briefly as yet. It's very lightweight which is what I wanted. Not sure how it will be in the rain but ideal for a warm dry day.
May 18, 2026
Reply from Cotton Traders
We’re so glad to hear you’re enjoying the lightweight feel and the lovely colour of your new jacket. Thank you for your feedback.
A reliable company and website.
A reliable company and website.
Clothes are always good quality and delivery is usually fast.
The items were a good fit.
May 18, 2026
Good quality products.
May 18, 2026
Great fit jeans at a very good price
Great fit jeans at a very good price. Have had several of these before.
May 18, 2026
Overall excellent
Good prices, good quality clothing in lots of sizes and quick delivery, and most importantly for me a returns label to save time.
Well done cotten traders 5*
May 13, 2026
Placed order which arrived quickly,well…
Placed order which arrived quickly,well made and very comfortable
May 18, 2026
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