Epipla1.gr Reviews 370

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items often exceed expectations in design, fabric, and overall feel. The delivery service is frequently highlighted for its speed, punctuality, and the careful packaging that ensures products arrive in mint condition. The staff also receives widespread commendation for their helpfulness, politeness, and professionalism, often going the extra mile to assist with queries and ensure customer satisfaction. However, some customers also noted issues with assembly, mentioning missing screws or unmarked parts that made the process difficult. A few people experienced longer-than-expected delivery times, with some orders taking up to a month to arrive. There were also occasional reports of minor damage during transport or missing pieces, which led to frustration for some consumers.

What people talk about most

Product

Consumers generally express satisfaction with the product quality, often describing furniture as... See more

Quality

Reviewers highlight positive aspects of quality, frequently praising the good quality furniture, with many... See more

Delivery service

Customers generally express satisfaction with the delivery service, highlighting fast shipping, excellent... See more

Service

Clients share positive opinions on service, frequently highlighting excellent communication and fast,... See more

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great quality - price ratio. Both sofa and armchair delivered in time. Overall, I’m very satisfied. The only drawback was that fabric samples were not available in the physical store at the time of my... See more

Company replied

Rated 5 out of 5 stars

we ordered a beautiful new sofa for our new sitting room .This company is very unusual They take care of you, we got Regular updates from them on our order They make it very easy for you to afford nic... See more

Company replied

Rated 5 out of 5 stars

Very decent prices, very good packaging, quality, communication, updating status, customer support present. Various ways of paying. Will definitely buy again, hope they keep the experience and price... See more

Company replied

Rated 5 out of 5 stars

Products were delivered before deadline. They were delivered in a good condition. They were packaged in a good protective way. Employees were very helpful and polite, and answered any question I had.... See more

Company replied


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. e-Commerce Service
  4. Living Room Furniture Store

Written by the company

Επιλέξτε έπιπλα online με ευκολία στο Epipla1.gr Είμαστε ένα αξιόπιστο ηλεκτρονικό κατάστημα που προσφέρει μεγάλη ποικιλία επίπλων για κάθε χώρο του σπιτιού σας. Από κλασικά έως μοντέρνα στυλ, έχουμε επιλογές για κάθε χώρο - είτε ψάχνετε για έναν άνετο καναπέ, είτε για ένα πρακτικό γραφείο, είτε για μια ντουλάπα για το διάδρομο. Απολαύστε γρήγορη παράδοση, προσεγμένη εξυπηρέτηση πελατών και μια άνετη εμπειρία αγορών. Βρείτε όλα όσα χρειάζεστε για το σπίτι των ονείρων σας στο Epipla1.gr


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

370 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Great furniture

Great furniture, customer support verry friendly. Recomended!

May 19, 2024
Unprompted review
Epipla1.gr logo

Reply from Epipla1.gr

Thank you for your positive rate and your kind words :) We appreciate it!

Rated 5 out of 5 stars

Great company

Great company, friendly personal!

May 15, 2024
Unprompted review
Epipla1.gr logo

Reply from Epipla1.gr

Thank you very much for your time to rate us :) We are grateful for your good comments!

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