Flight Centre New Zealand Reviews 

Easy, friendly, helpful service.

A company is only as good as its staff and Emma Quinn who picked up my call listened to my request and promptly sent me a quote for just what I asked for. Her efficient helpful service for exceeded my expectations
I am a truly happy customer
Veronika Brindley Richards

Jassu Singh of Riccarton branch has been a great help for my family in getting us a flight where it is not only budget friendly but also convenient for me as I will be travelling alone with an infant and my 11yr old daughter. He has rendered exceptional customer service and went well and beyond what is expected of him. I will definitely go back to him for our future travels. I highly recommend Jassu Singh.

Di was wonderful! Helpful, amazingly quick response every time and made it easy. We will definitely use Di again in the future.

Quick an easy Agent did as I asked

Mikayla is the best agent I have ever met. She accommodated my flights even when she was away in her days off work.
I would reccommend her to anyone.
Great job!

Amy at the chartwell branch was amazing. She is our go to person. Would highly recommend. Nothing was a bother and she even stayed past the branch closing time so that we could make payment over the phone to secure our flights and accommodation.

My travel agent Pashan Irani was wonderful to deal with from start to finish. He was very helpful, prompt in getting back and patient throughout the process.
Pashan provided the best options to me keeping in mind my requirements as I was solo travelling .
My booking was complex as I wanted to travel across 4 different countries and had many flights to plan out.
Thank you so much Pashan for being so patient and making my booking experience stress free and enjoyable.

Fast and efficient - responded to questions and was really helpful- thank you

Jing Wang is amazing. Really appreciate all her help. Thank you.

Leon has been a great Travel Agent. He is a good listener, and understands the actual plans. I wish to give him 11 out of 10.

Georgia at the Sylvia Park branch was so friendly, understood what we wanted and worked with us to make our booking process quick, easy and seamless. We would highly recommend her (and the team)

Natalie Lawton was very good. Knew the product, spoke good English, had a helpful attitude. quick responses, available when I phoned, presented various options, had time to spend with me, patience demonstrated early on in the enquiry.

A fantastic agent Sally who totally understood our needs (my wife has dementia and I have a neurological disability affecting my walking and balance). Then because of Donald Trump's actions we had to keep changing our bookings, cancelling some trips and booking others, it was all done incredibly efficiently. I cannot thank Sally enough...she has been fantastic.

A very unpleasant experience with Flight Centre Manukau. Be very careful when booking with them as they make sneaky changes to the itinerary without any communication with the customer. Read the small text, as these guys will make changes and once you sign they will refer you back to the document and refuse to acknowledge any wrongdoing. We were pushed towards booking a particular airline because the agent could get a cheap price for premium economy. This was in the itinerary until suddenly on the day the booking was finalised the flight changed. This was not discussed with us. The price however did not change despite the change in service. Mu first bad experience, but I will never use these guys again. They ripped us off because we didn't use a magnifying glass when reading the final agreement. Be very careful when using this company!

Jess Watene at Flight Centre Albany always goes above and beyond what we expect- she’s always available for any query and offers professional helpful advice- Jess is definitely our go to travel agent

We had an amazing time in Japan. The flight was very good and everything very well organised thank you Yvonne for your patience as it was hard working with people out of Wellington. Faye.

AVOID!!! China Eastern cancelled my flights. No reason. Spent 2 weeks back and forth with Flight Centre getting the runaround. Got sent a confirmed booking itinerary only to be told it was a mistake. That they needed me to “confirm” I would take the new flight but with no confirmed seats, sort it out at the airport. Travelling with children. Good lord. 12 weeks to get a refund! You’ve been warned. NEVER AGAIN!

Taylor Seales booked a holiday for us and just made things so easy and slayed it with her hotel recommendations!!! So grateful for her amazing service 🩷

Yvonne Unka was excellent. I had so many questions and had to rebook our holiday twice for health reasons. Yvonne helped me navigate it all, including the insurance, in a friendly, non-judgmental and constructive way. She was genuinely excited about the trip for me and my family and made everything easier. She was an absolute pleasure to deal with!