Excellent service from suresh at Harvey Norman tallght ⭐⭐⭐⭐⭐ I was assisted by suresh and could not be happier with the experience. He was extremely patient, took plenty of time to explain ever... See more
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Excellent service from suresh at Harvey Norman tallght ⭐⭐⭐⭐⭐ I was assisted by suresh and could not be happier with the experience. He was extremely patient, took plenty of time to explain ever... See more
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Wonderful service received today in Fonthill shop from a very kind and attentive staff member named Geo. He was extremely helpful and made sure I received exactly what I needed. Highly recommended! Th... See more
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Shocking customer service at Little Island Cork. My son's headphones broke from a know fault and harvey Norman will not refund or replace, and they claimed that he broke them himself, by sitting in th... See more
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Paul & Anto who delivered and setup our 3 piece suite from Harvey Norman were fabulous. Very courteous and pleasant and great workmen. They arrived at the appointed time and installed our new suite a... See more
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I brought my Dad into shop for new bed and your staff member Nicola OShea was so helpful really took her time with my Dad telling him about each bed and explained all different mattress . My dad is 84 years old and Nicola was just so kind to him and really help him pick right bed and mattress I can’t thank her enough for all her help today.

Reply from Harvey Norman Ireland
Photo/gift service not very competent. Advised 4-5 days for a photo gift only to be told on the 5th day of waiting that I was "wrongly" advised and it would be 2 weeks. Mis informed by staff lead to a special gift being delayed by over 1 week. Not impressed. Could have gone elsewhere.

Reply from Harvey Norman Ireland
Jonathan is as extremely helpful and guided me on the right direction.

Reply from Harvey Norman Ireland
Great experience at Naas store, shout out to Akhil who assisted with my eufy cam purchase. Love tech - Jordan and his team member did a fantastic job. Thanks team, highly recommended.

Reply from Harvey Norman Ireland
They two gents who came and delivered my furniture were so nice chatting and very helpful
Brian was the young lads name didn't get the other chap its there 2nd time to deliver this year you got a wonderful team of deliver men
Five star 🌟

Reply from Harvey Norman Ireland
Had an iPad issue. Very helpful young Ukrainian man (Hliem?) was very good, explained options, clear about cost, and didn’t give guarantees about possibility of a fix. I ended up both getting it fix and also buying a new iPad. Explained everything very patiently.
Sales assistant (Jibin) also very pleasant.

Reply from Harvey Norman Ireland
Easy ordering. Fast delivery. Customer service was excellent.

Reply from Harvey Norman Ireland
I went to Harvey Norman looking for a new laptop. I had a broad idea of what I was looking for in terms of RAM and graphics etc. Was approached by staff, Iyaaz, he was really helpful, gave me space to think, talked me through different options and specs. Showed me through different price ranges and what would be best for my needs. I never felt pressurised or talked into buying anything. I'm really happy with the laptop, runs really smooth and has plenty of storage.

Reply from Harvey Norman Ireland
We ordered AC unit before heat wave and told 3 weeks waiting time. After 3 weeks, I have visited and asked order status and they told me they don’t know when product will arrive. 3 weeks of waiting to be told they can’t deliver my purchase

Reply from Harvey Norman Ireland
The quick shipping, quality product and also quick response to any online query.

Reply from Harvey Norman Ireland
The fridge packaging was not removed on delivery and taken away. I was unable to get the fridge fully unpacked myself and had to wait extra 4 days for someone to help to lift and unpack which meant i was without a fridge for days. The store and website confirms unpackagaing on delivery so i wasnt impressed.

Reply from Harvey Norman Ireland
As a matter of fact words are short to convey the extraordinary respect, reception and ever courteous nature and manner of Manager Emer and Taavi of of your Tallaght Flagship Store continuously offer me anytime I am in the shop.
Talk of time, kind attention with words of encouragement and advice and information on products and above all else, ever ready to let me avail of the best deals on offers. I will be lost without them on foot of my engrained and genuine love and affection as well as unqueching taste for HN products and merchandise, always.
I can confirm and confess, Alf is with the HN brand (the creme dela creme of Department Stores) for good.
I am very grateful, hope and trust the tradition goes on with my family and recommended friends now and the years ahead.
Regards and Pax Vobiscum 👌🏿💯🤞🏿

Reply from Harvey Norman Ireland
Ben and mono were very helpful, friendly and efficient, they left the place spotless, would highly recommend to anyone

Reply from Harvey Norman Ireland
Genuinely flawless. Tommy & Dan were top class. We had x6 big appliances in total for delivery and installation and they completed everything within the hour. All packaging removed and taken away, very careful when moving the units through the house and gave a quick rundown on everything. Genuinely so impressed. 10/10 customer service. Thank you.

Reply from Harvey Norman Ireland
I couldn’t praise Dean and Sean for there attention to detail from ringing to say what time they would arrive to assembling our table they were so friendly helpful and showed us how everything worked they are a credit to Harvey Norman and themselves and we wish them all the best for the future

Reply from Harvey Norman Ireland
Money should not be taken for stock you don’t have. Took 4 weeks for my microwave to arrive. Very poor.

Reply from Harvey Norman Ireland

Reply from Harvey Norman Ireland
He was a gent. Delivered my dishwasher the way dishwashers should be delivered

Reply from Harvey Norman Ireland
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