Excellent service from suresh at Harvey Norman tallght ⭐⭐⭐⭐⭐ I was assisted by suresh and could not be happier with the experience. He was extremely patient, took plenty of time to explain ever... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Shocking customer service at Little Island Cork. My son's headphones broke from a know fault and harvey Norman will not refund or replace, and they claimed that he broke them himself, by sitting in th... See more
Company replied
Wonderful service received today in Fonthill shop from a very kind and attentive staff member named Geo. He was extremely helpful and made sure I received exactly what I needed. Highly recommended! Th... See more
Company replied
Paul & Anto who delivered and setup our 3 piece suite from Harvey Norman were fabulous. Very courteous and pleasant and great workmen. They arrived at the appointed time and installed our new suite a... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Cell Phone Store
- Computer and Accessories Store
- Home Goods Store
- Washer and Dryer Store
About Harvey Norman Ireland
Written by the company
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Written by the company
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Contact info
Ireland
- harveynorman.ie
4.3
Excellent
44K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Harvey Norman Ireland
Hi Angela,
Thank you so much for taking the time to leave this review. We appreciate your feedback and hope to see you in-store again soon.
Kind Regards,
Victoria
Reply from Harvey Norman Ireland
Hi there,
We're so pleased to hear that your delivery was easy and quick, and that you found everything very easy to follow. We appreciate your positive feedback!
Kind Regards,
Victoria
No customer service provided.
My Sony Bravia KD-50x75WL broke down less than 3 years old. I put in a fault report provided details and received email promise to contact me within 24hrs. After a few days I followed up with email. Only silence from HN. I expected better .
July 29, 2026
Unprompted review
Reply from Harvey Norman Ireland
Hi Gerry,
We are truly sorry to hear about the issues with your Sony Bravia and the lack of follow-up. We understand your frustration and appreciate you bringing this to our attention. We are reviewing your report to ensure a prompt resolution.If we can assist you further, please contact our customer support team. customer@support.haveynorman.ie
Kind Regards,
Victoria
Speedy service
July 27, 2026
Reply from Harvey Norman Ireland
Hi John,
Thank you for taking the time to leave this review. We are delighted you are happy with the speed of our service.
Kind Regards,
Kevin
I wanted to get a mug printed with 2…
I wanted to get a mug printed with 2 photos on it. Ben showed me how to connect to the kiosk and then arranged the photos for me to maximise the space. I was delighted with the result. Thanks Ben!
July 30, 2026
Unprompted review
Reply from Harvey Norman Ireland
Hi Richard,
We're so glad to hear you were delighted with your custom mug! It's wonderful to know our team was able to assist you in creating such a great result. Thank you for sharing your positive experience!
Kind Regards,
Victoria
Reply from Harvey Norman Ireland
Hi Lynda,
We are so pleased to hear that your online order and store pickup experience was efficient. We appreciate you taking the time to share your positive feedback!
Kind Regards,
Victoria
Reply from Harvey Norman Ireland
Hi Michael,
We're happy to hear that everything arrived promptly and that you appreciated the discount. We value your positive feedback!
Kind Regards,
Victoria
Proper communication and timely delivery
July 25, 2026
Reply from Harvey Norman Ireland
Hi Richard,
We are delighted to hear that you were pleased with our communication and timely delivery. Thank you for your positive feedback!
Kind Regards,
Kevin
Mr. Wilson helped us a lot in selecting the right…
Helped me a lot in selecting the right mattress and patiently waited for completion of my finance procedure.
June 27, 2026
Unprompted review
Reply from Harvey Norman Ireland
Hi Evren,
We are so happy to hear we could assist you in finding the perfect mattress and appreciate your patience. Thank you for your kind words!
Kind Regards,
Victoria
We were greatly assisted by Imran
We were greatly assisted by Imran, who was most knowledgeable, efficient and helpful. His wonderful sense of customer service shone through his friendly disposition.
August 2, 2026
Unprompted review
Reply from Harvey Norman Ireland
Hi Joan,
We appreciate your wonderful feedback. We're so pleased to hear that our team member was knowledgeable, efficient, and helpful, and that their friendly disposition shone through.
Kind Regards,
Victoria
They are good in service
I was convinced to buy a product by Abu,which is very good and since then I have been buying any product that I need from Harvey Norman shop in Cork.
August 1, 2026
Unprompted review
Reply from Harvey Norman Ireland
Hi Christopher,
We're so happy to hear that you had such a positive experience with our team member and that you've continued to choose our Cork store for your needs. We appreciate your loyalty!
Kind Regards,
Victoria
Never use your company again
Id never use ur company again . Your after sales is a joke . Had a problem and when made a call to let yous know i was accused of causing the damage myself and still waiting on it to be resolved . I wouldent recommed ur company to anyone
July 27, 2026
Reply from Harvey Norman Ireland
Hi garry,
We are truly sorry to hear about your negative experience with our after-sales service. We understand how frustrating it must be to feel accused and to still be waiting for a resolution. We are reviewing this internally to improve our processes.If we can assist you further, please contact our customer support team. customer@support.haveynorman.ie
Kind Regards,
Victoria
Reply from Harvey Norman Ireland
Hi Helen,
We appreciate you sharing your experience. We are so glad to hear that a member of our crew was very helpful during your visit.
Kind Regards,
Kevin
Steven - manager review
I was dealing with Steven, the manager in the Electronics Department at Harvey Norman Tralee today, and I received excellent customer service. He was friendly, knowledgeable, and went out of his way to help both me and my girlfriend. He took the time to answer all of our questions without any pressure and made the whole experience easy and enjoyable.
All of the staff we dealt with were friendly, attentive, and quick to ask if we needed any assistance, which made us feel very welcome throughout our visit.
Steven is a real credit to the store, and I wouldn’t hesitate to recommend both him and Harvey Norman Tralee. Highly recommended!
August 2, 2026
Unprompted review
Reply from Harvey Norman Ireland
Hi D Murphy,
We are delighted to hear about your excellent experience in our store. It's wonderful to know that our team provided friendly, knowledgeable, and helpful service, making your visit easy and enjoyable. We appreciate you acknowledging their dedication and commitment to great service. Thank you for your positive feedback!
Kind Regards,
Kevin
Marius was extremely helpful and very…
Marius was extremely helpful and very knowledgeable couldn't recommend him enough kept everything simple
August 2, 2026
Unprompted review
Reply from Harvey Norman Ireland
Hi Adam,
We are so pleased to hear that our team member was extremely helpful and knowledgeable. We appreciate you sharing your kind words about them keeping everything simple!
Kind Regards,
Kevin
Dealt with Shobi in your Limerick store…
Dealt with Shobi in your Limerick store this morning. What a gentleman. Credit to himself and your company. (And he got the sale). Top class
August 2, 2026
Unprompted review
Reply from Harvey Norman Ireland
Hi Ken,
We are so happy to hear about your positive experience with our team member in our Limerick store. We appreciate you sharing your kind words and excellent feedback!
Kind Regards,
Kevin
Edward and Aby in the Drogheda branch…
Edward and Aby in the Drogheda branch helped me an my son pick out some gaming peripherals for my sons pc - both very knowledgeable, helpful and gave us an exceptional service. Much appreciated.
August 1, 2026
Unprompted review
Reply from Harvey Norman Ireland
Hi Paul,
We're so pleased to hear about your positive experience with our team members! It's wonderful that they were knowledgeable, helpful, and provided exceptional service. We appreciate you sharing your feedback!
Kind Regards,
Kevin
Shane
Shane, excellent customer service with my queries. Would recommend for promotion.
August 2, 2026
Unprompted review
Reply from Harvey Norman Ireland
Hi Clare,
We appreciate you taking the time to share your feedback. We're so happy to hear you received excellent customer service and would recommend us.
Kind Regards,
Kevin
The website is user-friendly
The website is user-friendly, the prices are competitive, and the delivery process was efficient. I would recommend this service.
July 28, 2026
Reply from Harvey Norman Ireland
Hi Liam,
We're so pleased to hear that you found our website user-friendly and our prices competitive. It's wonderful that the delivery process was efficient for you. We appreciate your recommendation!
Kind Regards,
Kevin
Customer service from Shamika was top…
Customer service from Shamika was top class.
July 27, 2026
Unprompted review
Reply from Harvey Norman Ireland
Hi Ken,
We are so glad to hear that our customer service was top-notch. We appreciate your kind words.
Kind Regards,
Kevin
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.