Harvey Norman Ireland Reviews 

44,479
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Excellent service from suresh at Harvey Norman tallght ⭐⭐⭐⭐⭐ I was assisted by suresh and could not be happier with the experience. He was extremely patient, took plenty of time to explain ever... See more

Company replied

Rated 5 out of 5 stars

Wonderful service received today in Fonthill shop from a very kind and attentive staff member named Geo. He was extremely helpful and made sure I received exactly what I needed. Highly recommended! Th... See more

Company replied

Rated 1 out of 5 stars

Shocking customer service at Little Island Cork. My son's headphones broke from a know fault and harvey Norman will not refund or replace, and they claimed that he broke them himself, by sitting in th... See more

Company replied

Rated 5 out of 5 stars

Paul & Anto who delivered and setup our 3 piece suite from Harvey Norman were fabulous. Very courteous and pleasant and great workmen. They arrived at the appointed time and installed our new suite a... See more

Company replied

Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Cell Phone Store
  4. Computer and Accessories Store
  5. Home Goods Store
  6. Washer and Dryer Store

About Harvey Norman Ireland

Written by the company

Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices. We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.

Harvey Norman

Written by the company

Best Price Guarantee
We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
Customer Service
We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
Biggest and Best Range
We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.

Contact info


4.3

Excellent

TrustScore 4.5 out of 5

44K reviews

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4.3

All reviews

(44,479)

8,892 reviews in the last 12 months

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Rated 4 out of 5 stars

Ease of transaction and item arrived in…

Ease of transaction and item arrived in the post within a few days. Happy with purchase

July 28, 2026
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

Hi Ross,

We're so happy to hear that your transaction was easy and your item arrived quickly! Thank you for your positive feedback.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Online delivery review

Online delivery was fast. Electrical item was wrapped in plastic to prevent rain damage

July 28, 2026
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

Hi Brid ,

We're glad to hear your online delivery was fast and that we protected your electrical item from rain. Thank you for your feedback!

Kind Regards,
Kevin

Rated 4 out of 5 stars

Not bad.

Harvey Norman is an OK shop. It's good in Ireland, only because competition of this size and scale is non-existent.
Variety and selection of goods as well as prices are good comparing to other Irish retailers but pales compared to any other UK or continental stores of this size.

December 2, 2025
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Reply from Harvey Norman Ireland

Hi Tomasz,

We appreciate your feedback and are glad to hear you find our selection and prices good compared to other Irish retailers. We are always working to enhance our offerings to better compete on a broader scale.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Best value on internet

I bought a small shelf unit, wooden and metal, that was for sale on many sites on the 'net. Harvey Norman was the best value by far, no pesky import fees, and it was delivered in super fast time. I am delighted with it.

July 25, 2026
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Reply from Harvey Norman Ireland

Hi Paula,

We're so pleased to hear you found great value and that your shelf unit was delivered so quickly. It's wonderful to know you are delighted with your purchase!

Kind Regards,
Kevin

Rated 4 out of 5 stars

Great experience overall

Jonathan was most helpful in the Kinsale road store, couldn't have asked for better service.
Alex and Ian did a super job with the installation of my new Miele induction hob, in and out in no time, perfectly fitted, zero mess, thoroughly efficient.
I am deducting one star as there was an extra week's delay in having the hob transferred from Tralee to Cork.

August 1, 2026
Unprompted review
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

Hi Aisling,

We're delighted to hear about your positive experience with our team members in the Kinsale Road store and the excellent installation of your new hob. We sincerely apologize for the delay in transferring the hob; we understand your frustration and appreciate your patience.

Kind Regards,
Kevin

Rated 5 out of 5 stars

I went to your store last Sunday…

I went to your store last Sunday morning to buy dining chairs.i had been before but could not make the right decision , A lovely person by the name of Angel assisted me . She could not have being a more professional assistant. She put every chair with different tables carrying them from one place to another, just as I was going to finish the sale I got a phone call from another store to tell me the matching chairs has now come into stock. I just felt I needed to high light that there is still some people that are very good at dealing with customers
Thanks again Angel.

July 26, 2026
Unprompted review
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Reply from Harvey Norman Ireland

Hi Mary,

We are delighted to hear about your positive experience in our store! It's wonderful to know that one of our team members provided such professional and helpful assistance. We truly appreciate you highlighting their excellent customer service.

Kind Regards,
Kevin

Rated 3 out of 5 stars

Too slow for delivery I still waiting

Too slow for delivery I still waiting

July 25, 2026
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Reply from Harvey Norman Ireland

Hi Suchada,

We sincerely apologize for the extended delivery time you've experienced. We are actively looking into this delay to understand what happened and prevent future occurrences.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Quick speedy delivery

Quick speedy delivery

July 27, 2026
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Reply from Harvey Norman Ireland

Hi Liz,

Thank you for taking the time to leave this review. We are delighted to hear about your experience with our delivery service.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Great service

Used Click and Collect:
Order was ready, no waiting around. Friendly staff.

July 25, 2026
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Reply from Harvey Norman Ireland

Hi Colin,

We're so pleased to hear that your Click and Collect order was ready for you with no waiting! We're also delighted that you found our staff friendly. Thank you for your wonderful feedback.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Excellent Service

Have been using them for years for anything ive needed from furniture to house appliances and presents too , Ive had massive help from Solomon in the Tech department and David in the furniture department

August 1, 2026
Unprompted review
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

Hi Alan,

We are so happy to hear about your long-standing positive experiences with us! It's wonderful to know our team has consistently provided excellent assistance.

Kind Regards,
Kevin

Rated 1 out of 5 stars

Product is fine and online purchase…

Product is fine and online purchase process was fine. However your partner DPD dumped the item on our doorstep with no one home. I’d an hours notice by WA to try to manage the delivery as no one was home. By the time I saw the message from DPD they’d already dumped the package in our doorstep without anyone accepting delivery. For a 700 euro appliance that’s not on

July 27, 2026
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Reply from Harvey Norman Ireland

Hi Rory,

We're very sorry to hear about the issues you experienced with the delivery of your appliance, especially given its value. We understand your frustration with the package being left unattended. We will review our delivery procedures with our partners to prevent this from happening again.

Kind Regards,
Kevin

Rated 5 out of 5 stars

Everything is fine

Everything is fine, everything was delivered, thank you

July 24, 2026
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Reply from Harvey Norman Ireland

Hi Dmytro,

We are so pleased to hear that everything was fine and that your delivery was successful. We appreciate your positive feedback!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Milos was super helpful!

Milos was super helpful!

August 1, 2026
Unprompted review
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

Hi Sarah,

We are delighted to hear that our service was super helpful to you. Thank you for taking the time to share your positive feedback with us.

Kind Regards,
Kevin

Rated 4 out of 5 stars

Online...

Online.... straightforward.

July 24, 2026
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

Hi Breda,

Thank you for taking the time to leave this review. We are delighted to hear about your experience with our service.

Kind Regards,
Kevin

Rated 5 out of 5 stars

We had a great experience

We had a great experience. The seller Bibin was very helpful in advising us the best computers for our needs. He looked precisely at which ones were best for the programmes I use. He was also very patient for we were hesitating between a few. We're very happy in the end with the computer we bought and we'll come back to Harvey Norman.

August 1, 2026
Unprompted review
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

Hi Lea,

We're delighted to hear you had such a great experience. It's wonderful to know our team member was helpful and patient in assisting you to find the best computer for your needs. We appreciate your kind words and look forward to your next visit.

Kind Regards,
Kevin

Rated 5 out of 5 stars

I went in for a printer and Abu was so…

I went in for a printer and Abu was so very helpful, informative and friendly. I was greeted with a smile and was in and out in a few minutes. I'd definitely recommend. Its so refreshing to receive friendly helpful service, it's not very common nowadays to be helped with a smile. Thank you so much Abu!!!

August 1, 2026
Unprompted review
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

Hi Emma,

We are delighted to hear about your positive experience with our team member. It's wonderful that they were so helpful, informative, and friendly, and that you received such refreshing service. We appreciate your kind words!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Great service

Abu was very knowledgeable and very helpful. He was friendly and patient.

August 1, 2026
Unprompted review
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

Hi Val,

We are so happy to hear that our team member was very knowledgeable, helpful, friendly, and patient. We appreciate you sharing your positive experience with us!

Kind Regards,
Kevin

Rated 5 out of 5 stars

Krishna was very knowledgeable &…

Krishna was very knowledgeable & extremely helpful

August 1, 2026
Unprompted review
Harvey Norman Ireland logo

Reply from Harvey Norman Ireland

Hi Daniel,

We appreciate you sharing your experience. We are so happy to hear that you found our team member knowledgeable and extremely helpful!

Kind Regards,
Kevin

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