I shall be reporting this company to trading standards. They are preying on elderly people who rarely have the skills to access online services so they are sent catalogues to entice them into buying u... See more
Company replied
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Poor quality generic item. Mood not improved when subsequently found out that exactly the same thing is available from multiple sellers on ebay for 30% of the price Healthy Living Direct is charging f... See more
Haven’t ordered but my elderly mother got a letter saying she could get free lottery tickets for being loyal customer she’s never ordered from them we know this 💯 as she doesn’t order online.I looked... See more
Company replied
Totally agree with everything everyone else has said. Sent two complaint emails about receiving goods that had not been ordered which they sent as a replacement for goods that were out of stock. My... See more
Company details
Written by the company
Healthy Living Direct is the main brand of Kingstown Associates - a leading mail order company based in Driffield, East Yorkshire. 2024 is a celebration of 25 years trading. If you have any problems with any of the products or service we offer - please call our customer service team on 01377 249889 or email cservice@kingstown.uk.com
Contact info
Kellythorpe Industrial Estate, YO25 9DJ, Driffield, United Kingdom
- 01377249889
- cservice@kingstown.uk.com
- healthylivingdirect.com
1.5
Bad
146 reviews
Replied to 100% of negative reviews
Typically replies within 1 month
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They do not even know I have ordered.
I ordered on line a pair of shoes, on their web site it says "speedy delivery" that was a month ago now still not had a delivery. Wrote e mail to this company and they can't even find my order, although they have taken the money from my Visa card three weeks ago.
In one of my e mails they told me to go to my bank for some reason, I suppose to see if the cheque has been cashed I think you would see that on a bank statement wouldn't you?
I see there are reviews on this company and the same thing has happened to other customers. I will not stop at nothing to get my money back even if it means going to the small claims court.
If anyone else is still having problems with this company perhaps we could all get together and do something about it.
April 22, 2014
Unprompted review
SCAM COMPANY - DO NOT USE
I ORDERED SOME CLOTHING AND HOUSEHOLD ARTICLES. THE ONLINE SITE SAID ALL ITEMS WERE IN STOCK. AFTER THREE WEEKS STILL NO DELIVERY AND SO I RANG THEM UP. THEY SAID NONE OF THE ITEMS WERE IN STOCK AND COULD NOT GIVE ME A FIRM DATE. I CANCELLED THE ORDER AND REQUESTED A REFUNG. SIX WEEKS LATER AND TWENTY EMAILS I HAVE HAD NO MONEY AND NO RESPONSE. I REPORTED THE COMPANY TO MASTERCARD IN ORDER TO GET MY MONEY BACK. OTHER REVIEW WEBSITES SHOW HUNDREDS OF OTHER CUSTOMERS HAVE BEEN DUPED LIKE ME. STAY CLEAR!!!!!
January 8, 2012
Unprompted review
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