I’ve been carrying these bags for many years (says it all really!) my go to is the Smith the roll pack (25ltr) iits the ideal size for a daily carry and can be over stuffed to accommodate a weekend aw... See more
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I ordered a duffle bag (28l) and am very happy with it. Smart solutions, good quality and interesting materials without that overly high-tech look other outdoor companies strive for. I expect the duf... See more
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I absolutely love my Millican rucksack. The quality, the detail, and styling is beautiful, plus it’s so comfortable on the back for long periods. I’ve had many rucksacks over the years, and I value a... See more
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Product delivered in time and it did not disappoint me. It is exactly as described and showed in the pictures. It is spacious and a perfect fit for the packing cubes I bought long ago. It is unfort... See more
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Company details
Written by the company
Millican celebrates conscious travel. Inspired by the open road, we create durable, sustainable bags for those who value simplicity and adventure. Our bags are crafted with a strong commitment to sustainability, making them perfect companions for modern travelers who want both quality and environmental responsibility.
Contact info
1-3 Brixton Road, SW9 6DE, London, United Kingdom
- support@homeofmillican.com
- homeofmillican.com
4.6
Excellent
157 reviews
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Good product, poor communication
First off, let me say that the quality and design of Millican bags is exceptional. I have absolutely no concerns that this bag will last for a very long time. The use of sustainable materials in making the bag is also a big plus for me (though see my comments below, about "environmental waste").
I docked two stars because of some very basic problems with communication and advertising. (1) Descriptions and photos online are not very helpful. I had to return one bag (Oli) because ambiguous descriptions made it seem like it had an external 15" laptop sleeve - in fact, the bag came with a tag that said it had one! I swapped for another, very similar style (Fraser) that does have an external 15" laptop sleeve. It's a shame, because this issue is easily remedied with a bit more attention to detail in the site descriptions, and the error resulted in environmental waste (two deliveries, with two lots of packaging). (2) I'm also disappointed that I had to pay for delivery of the replacement, as the error was due to poor descriptions on the Web site. (3) The colour of the replacement bag (supposedly "rust") was absolutely nowhere near the photo - it was claret (fine if I'm an Aston Villa supporter, I suppose). I know the site says that colours may vary slightly, but this is more than a variation, it's VERY different. (4) The package came with an unrequested brochure, printed on very high-quality almost card-stock paper - not great for the environment! I have since recycled it.
September 28, 2020
Unprompted review
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