IOLLA Reviews 2,008

Friendly informative staff.
Great selection of frames too.

Great service and I love the product

The team in the store were always super welcoming! When I experienced an issue with the fitting of my new glasses Jazmine very kindly investigated this and the team re-ordered my frames free of charge. They even followed up with me at a later date to check this issue was resolved which it has been. Thank you!

Amazing staff and service and beautiful glasses

Excellent service, very knowledgeable and friendly staff. Took prescription, measured up and got great glasses 2 weeks later. Due to a high prescription I had to get the very thinned lenses and even then the cost was a third of other places. Great quality frames and the varifocal lenses are the best yet (not the same as being able to read prior to needing them but still better than the previous from an expensive high street brand.) would definitely recommend (and have done!)

Got myself a new pair of varifocals (1st time for these) and some prescription sunglasses. I thought you guys were great through the whole experience. Great range of subtle, retro looking glasses, there shop assistants were really helpful, smart and knowledgeable, and the price was so, so competitive. Who needs a pair of designer frames when you can have a cut down version which looks just as good, if not better. Appreciated the 'return your varifocals if you're struggling with them too, (I'm getting on great with them anyway). Would highly recommend,and have already recommended to a few bespectacled friends!

Really easy to use and my glasses arrived in perfect condition just over a week later. Have used the glasses refresh service previously too. Great service and fab prices!

Summer was brilliant. Very helpful, not pushy, just helped you get to where you wanted to go. I hate shopping, so much appreciated. Great value, great service.

Hurray - now there’s a new Iolla in Richmond. Really good selection of lovely well made frames in a great variety of different styles & colours which are light & well fitting. The staff are knowledgeable and friendly. I bought 2 pairs of glasses & 1 pair of sunglasses. The value for money is incredible as it includes frame & thin lenses. As my prescription is complicated & I need varifocals it was more than the standard price but I still paid for 3 pairs what it would cost for 1 pair in other contemporary independent glasses stores. Can’t recommend highly enough. Thank you to James & all the staff.

Nice frames, lovely team, good price, prompt production.

I had a great experience at IOLLA. The staff were friendly and helpful when it came to choosing my frames. There is a huge selection of styles and colours from different designers all at a very affordable price. Which is a big plus these days of high prices. I am extremely happy with my choice, they are comfortable to wear and stylish. I would definitely recommend IOLLA.

IOLLA at Bruntsfield.
Nice showroom, great selection of frames. I quite literally fond the frames I liked almost immediately, and I am fussy and had tried several other opticians without success. The choice here is varied and unique.
Staff were very pleasant and helpful (both when I ordered and when I collected my glasses).
Glasses were ready when they said they would be. Been wearing them for around 3 week now and I am delighted. The frames and lenses (vari focal and reactlight) were just what I was looking for.
I was told that this is 100% a Scottish Business - what's not to like??
IOLLA get a huge recommendation from me, and thanks for the outstanding service!

Fantastic service as always. Staff are lovely and friendly in Argyle Street Branch.

Great choice of well designed frames, helpful staff and excellent price.

Friendly service. A lovely experience

The entire experience was a 5 star experience. Fromstart to finish!

Such good and straightforward service, at the initial stage and collection point. Lovely ,helpful and engaging staff throughout. And they didn't mind a very wet dog and grateful owner from drying off in the shop.

AMAZING! Fantastic glasses bought on line with uploading my prescription. They fit just as well as if I had tried them on in the shop and they look great. Great value and will be back for more!!

Excellent, friendly helpful staff. They were patient and made some helpful suggestions.
When I went to collect the specs the person helping was also friendly and helpful
One problem was the notification to let me know my order was ready. No email seemed to have arrived. After 12 days I phoned and a further email was sent, went into spam folder. It might make more sense to notify customers by text so no possibility of any notification going into spam folder