Brooke was friendly and professional. No question was too silly. We didnt feel pressured into making a decision and there was no 'hard sell' which we really appreciated
Location
Switch location11 Worcester Road, B61 7DL Bromsgrove, GB
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See what reviewers are saying
The company go above and beyond specially Holly. Holly found me my first home for 12 months and now helping me with my second and hopefully my last for a while. Holly is very welcoming and polite.... See more
Leaders Bromsgrove is amazing! Special thanks to Kim, who helped rent a flat in just a week’s time (!) and the whole process was really smooth and trouble-free! Lydia was really very welcoming and hel... See more
Company replied
Holly leek and Aimee Taylor at bromsgrove leaders was amazing they both helped us through every step of the way even when some big hurdles happened! They are truly the best letting agent myself my pa... See more
Company replied
Company details
- Real Estate Agency
- also in
- Property Investment
- Real Estate Appraiser
- Real Estate Rental Agency
- Real Estate Surveyor
About Leaders - Bromsgrove
Written by the company
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Written by the company
- Whether you are looking to sell or let your home, our teams are on hand to help.
Contact info
11 Worcester Road, B61 7DL, Bromsgrove, United Kingdom
4.6
Excellent
118 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Kim and libbi - Bromsgrove Branch.
What can I say about Leaders? Nothing but fantastic. All the staff are awesome especially Kim and Libbi. Both of them kept me updated with every new update for my move. Extremely polite and efficient. Nothing was a problem for any of the staff. Thank you to all of you for everything.
June 28, 2022
Unprompted review
Reply from Leaders - Bromsgrove
Dear Gary,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Great experience
Everyone at Leaders was amazing today making sure they answer all my questions and everything run smoothly with the property I was looking to rent. Especially Kim was really helpful, polite ans fast to reply. You don't really need anything more from your housing agency
June 21, 2022
Unprompted review
Reply from Leaders - Bromsgrove
Good morning,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
A special mention to Kim and Jess.
Myself and my boyfriend have just rented our first place with leaders. From the first enquiry phone call right up until now the service has been excellent! All of our questions have been answered promptly! A special mention to Kim and Jess. We had a bit of stress regarding our referencing but Kim was at the end of the phone and tried her best to sort it out for us, and she did - we couldn’t be more grateful! They’ve both been amazing and we are so excited to move in!
May 28, 2022
Unprompted review
Reply from Leaders - Bromsgrove
Dear Lacey,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Pleasant Service
Called about a property on rightmove, I got through to Jess who was really friendly & helped me with the questions I asked her. She also called me to let me know when another property was available that she thought I’d be interested in! Although the property wasn’t right for me I’ll definitely be looking to Leaders for a place to rent after the pleasant & personal experience I have had so far :)
May 11, 2022
Unprompted review
Reply from Leaders - Bromsgrove
Dear Ruby,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Fast and efficient
I was looked after very well by Kimberlie and the team. All processes were done swiftly and any questions I have were answered promptly. Great service 🙂
March 30, 2022
Unprompted review
Reply from Leaders - Bromsgrove
Dear James,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Service provided went above and beyond.
Working in China and being unable to travel has left me with no alternative but to rent out my apartment in the UK. I emailed all the leading estate agents in my area and explained my situation. Only Leaders responded back to me. Since our first contact, the service has been exceptional, with constant communication and expert advice. I thought that trying to arrange everything to get my apartment ready for rental would have been a nightmare, it has not been thanks to Kim and her team. Highly reccomended.
March 23, 2022
Unprompted review
Reply from Leaders - Bromsgrove
Dear Rue,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Great service!!
Great service!!! Super helpful with my repairs, nice and easy- thanks!
March 17, 2022
Unprompted review
Reply from Leaders - Bromsgrove
Dear Mr Newman,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Great experience.
March 15, 2022
Unprompted review
Reply from Leaders - Bromsgrove
Dear Leash,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Very professional company
Leaders have made my experience as a landlord seamless! Very professional, recommended.
March 15, 2022
Unprompted review
Reply from Leaders - Bromsgrove
Dear Greg,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
Great team
Great team. Always there to help when I need it, they make renting my property easy.
March 15, 2022
Unprompted review
Reply from Leaders - Bromsgrove
Dear Sarah
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
Great staff friendly and helpful
Great staff, very attentive. Asked questions about my properties. Top service, very reassuring and put me at ease with a potentially stressful situation. 100% recommend
March 15, 2022
Unprompted review
Reply from Leaders - Bromsgrove
Dear Alex,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Caring staff and want to do the best…
Caring staff and want to do the best for landlords
March 3, 2022
Unprompted review
Reply from Leaders - Bromsgrove
Dear Steph,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Such a lovely team
Such a lovely team. I went into the Bromsgrove branch and was so warmly welcomed. They took the time to sit and chat about what I was looking for. I hope something comes up that i like so I can carry on dealing with them. Sorry can’t remember your names but thank you so much ladies. Great office too! I loved it
February 9, 2022
Unprompted review
Reply from Leaders - Bromsgrove
Dear Michelle,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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