Mydoorhandles Reviews 87

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the door handles, and appreciate the excellent value for money. Many highlight the outstanding delivery service, noting that orders often arrive the very next day, and commend the efficient and helpful customer service. However, some customers reported receiving products with minor damage, such as marks, bends, or loose components, upon arrival. A few others mentioned issues with specific parts, like a stuck rose or a broken lock, though these were often resolved quickly by the company.

What people talk about most

Product

Clients share positive opinions on product quality and value. Many reviewers praise the great looking,... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the good quality of the door handles... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the speed of... See more

Service

Users describe positive interactions with service. Customers consistently praise the fast, efficient, and... See more

Price

Customers consistently express satisfaction with the pricing. Many reviewers highlight that prices are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered Black Knurled door handles and never heard of this website before. Will be using them here onwards for all door related stuff! Customer service is good, door handles are exceptional... See more

Company replied

Rated 5 out of 5 stars

Excellent company giving first class service. Having purchased four sets of door handles and fitting them to the appropriate doors they looked great . After about 4 months the finish on one handle was... See more

Company replied

Rated 5 out of 5 stars

**I have used My Door Handles previously and can't rate them highly enough. They're customer service is excellent. Products are of very high quality and super fast delivery. After ordering... See more

Company replied

Rated 5 out of 5 stars

Id give them 6 stars if I could! I purchased 4 sets of handles, which are lovely and feel very good quality. When we came to fit them, we had an issue with one of the roses being stuck. I rang them a... See more

Company replied


Company details

  1. Hardware Store

Written by the company

Manufacturers, Importers, Distributors and retailers of Builders Hardware, Door Handels and ironmongery. We always try to provide the best advise and offfer the best customer service to all of our customers. We offer great prices, on Door Handles,, Internal Packs and multi door handle quantity packs. For all your door handle requirements, in whichever finish you like, at mydoorhandles.com, we want to help find YOUR perfect door handles.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

87 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

The guy at the customer service phone…

The guy at the customer service phone line was great. Had a missing handle, he sent it out the next day.

February 26, 2026
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Reply from Mydoorhandles

Thank you for the great feedback! We’re delighted you’re happy with your door handles and the service provided. We look forward to helping you again in the future.

Rated 5 out of 5 stars

I could not place my order on line…

I could not place my order on line after a few attempts so I phoned to see if the order could be made over the phone I spoke to a very helpful person called Darnell nothing was to much trouble and I received a very good service and would not hesitate to use this company again.

February 23, 2026
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Reply from Mydoorhandles

We appreciate your kind words! It’s great to hear you’re happy with your internal door handles and the quality received. Thank you for your support.

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery

February 22, 2026
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Reply from Mydoorhandles

Thank you for your review! We’re really pleased to hear your door handles arrived on time and were just what you needed. We hope you enjoy them.

Rated 5 out of 5 stars

Interior door handles…

Excellent delivered on time .handles look better than in the pictures top quality and didn't have to shop around for hinges and locks got them altogether . excellent value for money .

February 21, 2026
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Reply from Mydoorhandles

Many thanks for your feedback! We’re glad to hear you’re satisfied with your door handle set and overall experience with us.

Rated 5 out of 5 stars

Good quality handles delivered…

Good quality handles delivered promptly. Thanks

February 20, 2026
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Reply from Mydoorhandles

Thanks for taking the time to leave a review! We’re happy to hear your internal door handles were easy to install and met your expectations.

Rated 5 out of 5 stars

Quick delivery very impressed

Very impressed - quick delivery

February 21, 2026
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Reply from Mydoorhandles

Thank you for your kind comments! We’re delighted you’re pleased with your door handles and the service you received.

Rated 5 out of 5 stars

Very good quality and a reasonable price

Very good quality and a reasonable price

February 20, 2026
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Reply from Mydoorhandles

Thank you for your review! We’re delighted to hear you’re happy with your door handles and the finish. We always aim to provide high-quality door handle sets that enhance any interior.

Rated 5 out of 5 stars

The door handles were of good quality…

The door handles were of good quality and they arrived promptly the next day.

February 23, 2026
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Reply from Mydoorhandles

We really appreciate your feedback! It’s great to hear your internal door handles met your expectations in both quality and design. Thank you for choosing us.

Rated 5 out of 5 stars

Excellent product

Excellent handels and really well packaged also delivery time is next day

February 22, 2026
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Reply from Mydoorhandles

Thank you for your kind words! We’re pleased to know your door handle set delivered on both style and quality. We hope they look great in your space.

Rated 5 out of 5 stars

Very good quality at a very good price

Very good quality at a very good price, arrived very quickly, highly recommended

February 21, 2026
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Reply from Mydoorhandles

We appreciate your feedback! It’s great to hear you’re happy with your door handle sets and the overall finish and feel.

Rated 5 out of 5 stars

Good door handles

Easy ordering process, items arrived when stated ..

February 21, 2026
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Reply from Mydoorhandles

Thank you for your great review! We’re really pleased to hear you’re happy with your door handles and that everything arrived as expected. We appreciate your support.

Rated 5 out of 5 stars

Excellent service and the handles are…

Excellent service and the handles are very sturdy and look Amazing

February 21, 2026
Mydoorhandles logo

Reply from Mydoorhandles

Thanks for your feedback! It’s great to hear your internal door handles were exactly what you were looking for and that the process was smooth from start to finish.

Rated 5 out of 5 stars

Excellent service

Excellent service, arrived at my door in less than 24 hours from placing my order. Thank you!

February 28, 2026
Unprompted review
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Reply from Mydoorhandles

We appreciate your kind words! We’re glad your door handle set met your expectations in both quality and finish. Thank you for choosing us.

Rated 5 out of 5 stars

Great service and fast delivery.

Great service and fast delivery.

February 21, 2026
Mydoorhandles logo

Reply from Mydoorhandles

Thank you for your review! We’re delighted to hear you’re happy with your door handles and overall experience. We look forward to serving you again in the future.

Rated 5 out of 5 stars

Brillianr Customer Service

Id give them 6 stars if I could! I purchased 4 sets of handles, which are lovely and feel very good quality. When we came to fit them, we had an issue with one of the roses being stuck. I rang them and explained, no interrogation where I needed to provide proof, no excuses, just an apology for the inconvenience and a promised replacement. I was amazed it arrived the next day.
I wish more companies would provide the same level of service, Ill definitely buy from them again

February 25, 2026
Unprompted review
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Reply from Mydoorhandles

Thank you very much for such a lovely review, we really appreciate you taking the time to share your experience. We’re really pleased you’re happy with the door handles and also glad we could quickly resolve the issue for you. Occasionally problems can happen, but we always aim to put things right as quickly and easily as possible. We hope the handles look great now they’re fitted, and we look forward to helping you again in the future.

Rated 5 out of 5 stars

Fantastic handles at a great price

Fantastic handles at a great price

February 20, 2026
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Reply from Mydoorhandles

Thank you very much for your lovely review. As a small Business any positive feedback is really helpful. If you need further assistannce then feel free to contact us by phone or email. Thanks

Rated 5 out of 5 stars

Great quality price and service

Loved the quality Reasonable cost and good customer service.
Thank you

February 20, 2026
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Reply from Mydoorhandles

Thank you so much for taking the time to leave us a review, we really appreciate it. We’re a small business so feedback like this genuinely means a lot to us. If you ever need any help, please feel free to contact us anytime.

Rated 5 out of 5 stars

Posted straight away,

Posted straight away,

February 20, 2026
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Reply from Mydoorhandles

We really appreciate your kind comments, thank you for supporting our small business. If you need any assistance with your order or anything else in the future, we’re always happy to help by phone or email.

Rated 5 out of 5 stars

Fast delivery

Fast delivery

February 14, 2026
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Reply from Mydoorhandles

Thanks very much for your lovely feedback. It’s always great to hear our customers are happy with their purchase. Should you need any advice or help going forward, just get in touch.

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