Mydoorhandles Reviews 90

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the door handles, and appreciate the excellent value for money. Many highlight the outstanding delivery service, noting that orders often arrive the very next day, and commend the efficient and helpful customer service. However, some customers reported receiving products with minor damage, such as marks, bends, or loose components, upon arrival. A few others mentioned issues with specific parts, like a stuck rose or a broken lock, though these were often resolved quickly by the company.

What people talk about most

Product

Clients share positive opinions on product quality and value. Many reviewers praise the great looking,... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the good quality of the door handles... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the speed of... See more

Service

Users describe positive interactions with service. Customers consistently praise the fast, efficient, and... See more

Price

Customers consistently express satisfaction with the pricing. Many reviewers highlight that prices are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered Black Knurled door handles and never heard of this website before. Will be using them here onwards for all door related stuff! Customer service is good, door handles are exceptional... See more

Company replied

Rated 5 out of 5 stars

Excellent company giving first class service. Having purchased four sets of door handles and fitting them to the appropriate doors they looked great . After about 4 months the finish on one handle was... See more

Company replied

Rated 5 out of 5 stars

**I have used My Door Handles previously and can't rate them highly enough. They're customer service is excellent. Products are of very high quality and super fast delivery. After ordering... See more

Company replied

Rated 5 out of 5 stars

Id give them 6 stars if I could! I purchased 4 sets of handles, which are lovely and feel very good quality. When we came to fit them, we had an issue with one of the roses being stuck. I rang them a... See more

Company replied


Company details

  1. Hardware Store

Written by the company

Manufacturers, Importers, Distributors and retailers of Builders Hardware, Door Handels and ironmongery. We always try to provide the best advise and offfer the best customer service to all of our customers. We offer great prices, on Door Handles,, Internal Packs and multi door handle quantity packs. For all your door handle requirements, in whichever finish you like, at mydoorhandles.com, we want to help find YOUR perfect door handles.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

90 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great quality price and service

Loved the quality Reasonable cost and good customer service.
Thank you

February 20, 2026
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Reply from Mydoorhandles

Thank you so much for taking the time to leave us a review, we really appreciate it. We’re a small business so feedback like this genuinely means a lot to us. If you ever need any help, please feel free to contact us anytime.

Rated 5 out of 5 stars

Posted straight away,

Posted straight away,

February 20, 2026
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Reply from Mydoorhandles

We really appreciate your kind comments, thank you for supporting our small business. If you need any assistance with your order or anything else in the future, we’re always happy to help by phone or email.

Rated 5 out of 5 stars

Fast delivery

Fast delivery

February 14, 2026
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Reply from Mydoorhandles

Thanks very much for your lovely feedback. It’s always great to hear our customers are happy with their purchase. Should you need any advice or help going forward, just get in touch.

Rated 5 out of 5 stars
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Reply from Mydoorhandles

Many thanks for your review — we’re really pleased you’re happy with your order. Positive feedback like this really helps a small business like ours. Please feel free to contact us if you need anything further.

Rated 5 out of 5 stars

Door knobs

Easy to order and was delivered next day good quality

February 20, 2026
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Reply from Mydoorhandles

Thank you for your kind words and for choosing us. We truly appreciate your support. If we can help with anything at all, don’t hesitate to reach out.

Rated 5 out of 5 stars

Great door furniture at great prices

Great door furniture at great prices. Thank you.

February 12, 2026
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Reply from Mydoorhandles

We’re really grateful for your review, thank you for taking the time to share your experience. If you ever need assistance or product advice, we’re only a phone call or email away.

Rated 5 out of 5 stars

Good quality product great price fast…

Good quality product great price fast delivery looks as good as it’s advertised

February 19, 2026
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Reply from Mydoorhandles

Thank you for your feedback, it means a lot to our team. We’re always here if you need any help in the future — please feel free to contact us anytime.

Rated 5 out of 5 stars

Door handle

Ordered set of 8 door handles and hinges for my new doors came next day good quality have not fitted them yet but very nice would recommend them good price

February 18, 2026
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Reply from Mydoorhandles

We appreciate your review very much and are glad you’re happy with your purchase. Supporting small businesses makes a big difference, so thank you. Let us know if we can assist you again.

Rated 5 out of 5 stars

Excellent service

Ordered 4 door handles, but unfortunately the wrong design were sent out. I rang up and spoke to Amman who was very sympathetic to my situation and offered a number of options to resolve the matter. He dealt with the situation professionally and to my satisfaction, therefore not delaying my decorator who was on site at my home. Credit to the company.

January 22, 2026
Unprompted review
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Reply from Mydoorhandles

Thanks for leaving such a positive review. We’re delighted everything met your expectations. If you need any further assistance, we’ll be happy to help.

Rated 5 out of 5 stars

Excellent company giving first class efficient service

Excellent company giving first class service. Having purchased four sets of door handles and fitting them to the appropriate doors they looked great . After about 4 months the finish on one handle was damaged. I rang Mydoorhandles and explained. Immediately the customer service gentleman after finding my original order said he would get another set dispatched to me. To my surprise it arrived next day. Wish all companies were that helpful and efficient. Thank you

January 16, 2026
Unprompted review
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Reply from Mydoorhandles

Your feedback is greatly appreciated, thank you for taking the time to leave a review. If there’s ever anything you need, please don’t hesitate to get in touch with us.

Rated 5 out of 5 stars

What a super company

What a super company. Their customer service is really, really good. Great knowledge of their products and which ones would be suitable for me and the handles are really nice and good quality. They look great now we've had them put on our new doors. Well done this company!

January 14, 2026
Unprompted review
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Reply from Mydoorhandles

Thank you for your kind review. We’re really pleased to hear you had a good experience with us. If we can help with anything else, just let us know.

Rated 5 out of 5 stars

Could not rate more highly

Could not rate more highly.

Where to start. The range of products is amazing, prices are exceptionally competitive and even better they offer bundles (5 of / 10 of) at even more discounted rates. Had exactly what I wanted and with variations (different roses, colours, combinations of additionals etc). Order arrived next day, everything had been quality checked and not sure if just specific to the handles I ordered but placed inside little socks to try and keep them secure. Absolutely amazing touch!

Sadly one of the handles had the spindle come loose in transit and put a few dents and dings in one of the handles ordered. But after speaking to someone it was immediately remediated, hands down one of the nicest and friendliest customer service experiences I have received. I also personally made an error in one of my items which again they were more than helpful with resolving.

Highly (highly) recommend Mydoorhandles. 10/10 range, 10/10 prices, 10/10 delivery and 10/10 customer service.

I will certainly be returning again with the upcoming kitchen refit as the handles I purchased (for pantry) were beyond my expectations.

December 23, 2025
Unprompted review
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Reply from Mydoorhandles

We really appreciate your support and your review. It’s great to know you’re happy with your order. Please feel free to contact us if you need any help in the future.

Rated 5 out of 5 stars

**Very Highly Recommended**

**I have used My Door Handles previously and can't rate them highly enough.

They're customer service is excellent. Products are of very high quality and super fast delivery.

After ordering on-line, I had an extra request which they happily dealt with.

I highly recommend My Door Handles.**

October 28, 2025
Unprompted review
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Reply from Mydoorhandles

Many thanks for your feedback. As an independent retailer, reviews like this are very important to us. We’re always here if you need any assistance.

Rated 5 out of 5 stars

5 star through and through

Communication from start to finish was 5 star in itself, the products are fantastic quality and shipping so quick. Would thoroughly recommend especially based on customer service!

October 17, 2025
Unprompted review
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Reply from Mydoorhandles

We really appreciate your kind comments, thank you for supporting our small business. If you need any assistance with your order or anything else in the future, we’re always happy to help by phone or email.

Rated 5 out of 5 stars

I had an issue with a lock that broke

I had an issue with a lock that broke, and MyDoorHandles sent me a replacement incredibly quickly! Their customer service is absolutely outstanding — friendly, efficient, and very helpful from start to finish. I couldn’t be happier with how they handled everything. Highly recommended!

October 13, 2025
Unprompted review
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Reply from Mydoorhandles

Many thanks for your review — we’re really pleased you’re happy with your order. Positive feedback like this really helps a small business like ours. We hope the new door handles look great in your home, and if you ever need matching hardware or advice, please feel free to contact us.

Rated 5 out of 5 stars

Best customer service we've had in a…

Best customer service we've had in a while!! Staff is extremely helpful and responsive. Aman was very nice and helpful.
Order was shipped pretty much immediately and arrived the following day. It turned out we ordered the wrong thing and they helped us figure out the return quickly. They also cover the shipping cost of the returns and issued the refund immediately. They then helped us figure out exactly what we need, with lots of patience might I add, what is the cheapest way of getting it and found the best solution for us. The order once again was shipped immediately and arrived the following day and it was perfect. Plus their price is fantastic. Couldn't recommend them more! We will return to them for sure.

September 11, 2025
Unprompted review
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Reply from Mydoorhandles

Thank you for your lovely review. We hope the new hardware suits your doors perfectly, and if you ever need anything else to match, we’ll be more than happy to help.

Rated 5 out of 5 stars

Fantastic customer service

I've been really impressed by this company. Great products and first class customer service. I've never fitted door handles before and this company have helped with all the questions I've sent them and even sent out different parts for free when I realised that I'd bought the wrong ones. Really good customer service is hard to find and this is the best I've experienced in many, many years.

July 23, 2025
Unprompted review
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Reply from Mydoorhandles

We really appreciate your support and your review. It’s great to know you’re happy with your order. Please feel free to contact us if you need any help in the future.

Rated 5 out of 5 stars

Would use again!

Haven’t fitted them yet . But ordering price and delivery has all been very easy and quickly!
Would definitely use again. Sumison supplied them very good informative about delivery and well packaged!

July 7, 2025
Unprompted review
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Reply from Mydoorhandles

Many thanks for your feedback. We hope your home project goes well and that you’re pleased with how the handles look once fitted. If you need any further help or advice, we’re always here.

Rated 5 out of 5 stars

the new go-to place for anything doors.

Ordered Black Knurled door handles and never heard of this website before.

Will be using them here onwards for all door related stuff!

Customer service is good, door handles are exceptional quality. Hinges are heavy duty as described.
Free next day delivery & packaged brilliantly.

Price beat all eBay / Amazon / competitors.

10/10

June 24, 2025
Unprompted review
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Reply from Mydoorhandles

We appreciate your review very much and are glad you’re happy with your purchase. Hopefully the handles finish off your room nicely, and if you need any matching items or advice, we’re always happy to help.

Rated 5 out of 5 stars

Great Customer Service!

I didn't have any clue how to order door hardware but it was so easy to buy what I needed from MyDoorHandles. I would give them more starts if I could, for several reasons: 1. Easy to speak to the team and discuss all you need to know. They are nice and competent; 2. No delivery/return charges; 3 Replacement with no additional cost; 4. I made a wrong purchase and based on my previous order, they noticed the difference and emailed me to clarify if I made a mistake - which I actually did. Great job guys!

April 25, 2025
Unprompted review
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Reply from Mydoorhandles

Thanks for leaving such a positive review. We’re delighted everything met your expectations. If you need any further assistance, we’ll be happy to help.

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