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Rated 1 out of 5 stars

Shocking customer service. Left a message with reception 5 times in 3 weeks and no contact was made to resolve the issue with my order. Apparently customer service department are never available. Item... See more

Rated 1 out of 5 stars

Recently ordered a bicycle inner tube which arrived faulty. These things can happen, I know, however when i ring to report the issue, once I have listened to their recording and pressed the relev... See more

Rated 1 out of 5 stars

I'd give this company no stars if I could! I've just had the same problem with Onogo. I bought a Samsung phone battery on Amazon because Onogo's advert stated "12 month warranty". It's lasted l... See more

Rated 1 out of 5 stars

Horrible customer service. Amazon purchase completed through onogo. Items lost (apparently) and stated could not resend as items no longer available - yet items still available for purchase on the sam... See more

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1.3

Bad

TrustScore 1.5 out of 5

282 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

(Nokia 6303 Batteries …

I have since updated my first review, the goods arrived a little late as they were sent via Europe, I have since received personally to our home our order plus an extra battery, I cannot thank you enough for this.

I have no hesitation now to cancel my first review & update it to 5 star for excellent personal service which it deserves, we could not ask for better

June 3, 2017
Unprompted review
Rated 5 out of 5 stars

Good and satisfying experience.

Excellent, accurate and speedy service. Website easy to navigate and checkout was similarly good. No hesitation in recommending this website, i will use it again with trust and confidence.

May 4, 2017
Unprompted review
Rated 3 out of 5 stars

Discount advertised but unavailable.

Website is improvement on old system.
Main problem is that I was unable to get the introductory 15% discount advertised on home page. I was also accustomed to a 10% discount with tepe, thus 25% difference!

May 4, 2017
Unprompted review
Rated 5 out of 5 stars

Onogo: interdent brushes

Product is most competitively priced and it arrived promptly without problems. I have used this company before and will continue to do so in the future.

April 19, 2017
Unprompted review
Rated 5 out of 5 stars

Happy Customer

Received my order very quickly.
Satisfied with goods and service.
Will be ordering again.
Thank you.

April 7, 2017
Unprompted review
Rated 4 out of 5 stars

The site is difficult at times

The site is difficult to use and ordering our Tepe brushes was a bit difficult
But once we got the hang of it, we were able to order. We have used this site before as "Decrescent" without difficulty
Great price and free delivery.
Magic

April 4, 2017
Unprompted review
Rated 5 out of 5 stars

Tepe Order

My order was processed quickly and delivered within 2 days. Prices are very fair too, especially with discount given.

March 27, 2017
Unprompted review
Rated 4 out of 5 stars

New site, bit clunky, has now improved

I gave these guys 3 stars before (see below), but I can say having tried them again, my recent order was faultless and delivered in 48hrs

Early days for this new owner/site; first order went through, eventually, after I navigated its clunky route and then sent me a weird message saying the order had succeeded but an error had occurred because my credit card had been charged. Which I sort of expected as I'd just paid for it. waiting for the 24 hr reply as of now

March 6, 2017
Unprompted review

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