Shocking customer service. Left a message with reception 5 times in 3 weeks and no contact was made to resolve the issue with my order. Apparently customer service department are never available. Item... See more
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See what reviewers are saying
Recently ordered a bicycle inner tube which arrived faulty. These things can happen, I know, however when i ring to report the issue, once I have listened to their recording and pressed the relev... See more
I'd give this company no stars if I could! I've just had the same problem with Onogo. I bought a Samsung phone battery on Amazon because Onogo's advert stated "12 month warranty". It's lasted l... See more
Horrible customer service. Amazon purchase completed through onogo. Items lost (apparently) and stated could not resend as items no longer available - yet items still available for purchase on the sam... See more
Company details
Contact info
Unit 2A, St Peter's Technical Park, JE3 7ZN, St Peter, Jersey, United Kingdom
- 0800 292 2785
- sales@onogo.com
- onogo.com
1.3
Bad
282 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good quality of apple EarPods
Very good quality of apple EarPods
Fast delivery
March 2, 2017
Unprompted review
Quick and precise
Good reliable transaction seemed to get it within hours of ordering.
February 20, 2017
Unprompted review
Misleading: Zagg Slim Book on Amazon
Onogo sent German Keyboard version. (Via Amazon)
They don't sell the English version.
Misleading.
February 15, 2017
Unprompted review
Excellent product
Excellent service, easy to order and prompt delivery.
January 31, 2017
Unprompted review
Excellent price and speedy delivery
Bought Nikon mobile phone battery. Best price I could find, plus free and speedy delivery. Really pleased.
June 14, 2016
Unprompted review
Genuine product
The genuine replacement supplied as described. Branded product keenly(value) priced and delivered promptly.
June 11, 2016
Unprompted review
Couldn't ask for more
Ordered a phone case for my daughter. It arrived in a couple of days , well before the expected delivery date. Great price and the product is sturdy and very pretty. Can't ask for more.
June 3, 2016
Unprompted review
Case mate brilliance crystal iphone cover
Super fast delivery, perfect item and got it half the price than through the casemate website. Never heard of onogo before but would definately use again!
May 5, 2016
Unprompted review
Delivered what I needed on time
Oredered what I needed and it arrived rapidly.
April 29, 2016
Unprompted review
Superb customer service
I mistakenly purchased the wrong mobile phone battery. On contacting Onogo they refunded my account, in spite of the fact that it was my error.
April 6, 2016
Unprompted review
Good service all round.
Telephone help very good plus order delivered very quickly at excellent price.
April 5, 2016
Unprompted review
Delighted
I am delighted with the earpieces from you. I have very small ears and these are the first earpieces I have bought that do not fall out. Thanks!
April 4, 2016
Unprompted review
Value for money
Can't think can get that headphone any cheaper anywhere else and the delivery was very fast.Quite happy with d service
March 30, 2016
Unprompted review
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