Ryder & Dutton Mortgage Advice Bureau Reviews 

512
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 164 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their exceptional guidance, helpfulness, and constant communication throughout the entire mortgage process. Consumers note that advisers provide clear and comprehensive explanations, making daunting tasks remarkably straightforward and completely stress-free. People also highlight the remarkably quick response times and efficient handling of applications, ensuring a smooth and dependable journey. Reviewers consistently recommend these professional services to anyone looking for reliable support and expert financial advice. Clients appreciate the flexible approach, noting that representatives always go the extra mile to achieve the best possible outcomes.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professional, approachable,... See more

Service

Reviewers highlight positive aspects of service, noting that advisors are extremely professional, helpful,... See more

Customer service

People report positive experiences with customer service, highlighting advisors who take the time to... See more

User experience

Consumers find user experience to be exceptionally satisfying, expressing widespread appreciation for a... See more

Response time

Customers had positive experiences with response time, expressing great satisfaction with how approachable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used a few brokers in the past have to say MAB are by far the best I’ve used. Both Kylie and Katie S were quick and concise even during these busy times always found time to help and advise... See more

Company replied

Rated 5 out of 5 stars

From start to finish Lindsey Power was an absolute god send, guided me through every step of the way and was always at the other end of the phone, constantly kept me up to date and always helpful. Whe... See more

Company replied

Rated 5 out of 5 stars

We have used Michael Royle and his team for a number of years, members of my family also appoint Michael to sort a mortgage when moving house or renewing their mortgage. Each time the whole process i... See more

Company replied

Rated 5 out of 5 stars

I can highly recommend Conor and Lizzie. Conor really knows his stuff. I was updated every step of the way and clearly advised on all aspects of the process. Conor even responded whilst he was off o... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Mortgage Advice Bureau works with Ryder & Dutton to provide our clients with expert mortgage advice. With a dedicated team of professional advisers based across our network of branches, we can search 1000s of mortgage deals to find the right deal for your circumstance, including exclusive deals not available on the high street.


Contact info

5.0

Excellent

TrustScore 5 out of 5

512 reviews

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5.0

All reviews

(512)

150 reviews in the last 12 months

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Rated 5 out of 5 stars

I had such a pleasant experience with Maliha and Holly

I had such a pleasant experience with the Mortgage Adviser Bureau, and I can’t thank Maliha and Holly enough for all their hard work and support throughout the process.

Maliha was incredibly professional, responsive and efficient, and managed to process our mortgage application smoothly. Holly was also a great help throughout the process, keeping us regularly updated on the progress of our application and making sure we always knew what was happening.

Compared with my previous experience with another adviser, the communication from the team was absolutely top-notch. They were both incredibly helpful, hardworking and quick to respond to any questions or concerns we had, which made what could have been a stressful process feel straightforward and hassle free.

Their dedication, efficiency and attention to detail really stood out, and we genuinely felt that they went above and beyond to get everything sorted as quickly as possible.

August 21, 2026
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We are so pleased to hear about your excellent experience with our team. It's wonderful to know that our colleagues provided such professional, responsive, and efficient support throughout your mortgage application. We truly value your kind words regarding their dedication and attention to detail, making the process straightforward and stress-free for you. Thank you for sharing your positive feedback; it means a great deal to us.

Rated 5 out of 5 stars

Staff are very friendly and efficient…

Staff are very friendly and efficient and knowledgeable about the job especially Holly Hare and Megan D'angellilo they both were ontop of my enquires and provided follow up promptly

August 20, 2026
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're so happy to hear our team provided such excellent service and promptly addressed your inquiries. We appreciate you sharing your positive experience!

Rated 5 out of 5 stars

Fantastic from start to finish.

We honestly couldn’t recommend Conor and Lizzie enough! From start to finish, they were absolutely fantastic and went above and beyond to make what could have been a very stressful process feel so much easier.

Conor was our main point of contact and was brilliant throughout. He always kept us in the loop with regular emails, texts and phone calls, and whenever we had a question, all we had to do was message and ask for a call and he would always make the time to speak to us and explain everything clearly. He even helped us early on in the process during one of his days off, which really showed how dedicated he was to helping us.

Lizzie was also fantastic and was always there to help whenever Conor was away on holiday or off work, so we always felt supported and never left wondering what was happening.

Both Conor and Lizzie were professional, friendly, approachable and incredibly helpful throughout the whole process. They genuinely went above and beyond for us, and we’re so grateful for all their hard work and support in helping us get to where we are.

Thank you both so much! We really couldn’t have asked for better mortgage advisors. ❤️

August 20, 2026
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We are so happy to hear about your wonderful experience with our team! It truly makes our day to know that we could make such a significant process feel much smoother for you. We always aim to provide clear communication and dedicated support, and it's incredibly rewarding to learn that our efforts made a positive difference. Thank you for sharing your kind words and for recognizing the hard work and commitment of our advisors. We appreciate your feedback greatly.

Rated 5 out of 5 stars

Conor and Lizzie have been fantastic…

Conor and Lizzie have been fantastic for us 👍🏼

August 20, 2026
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're so happy to hear our team provided you with such a positive experience! Thank you for sharing your kind feedback.

Rated 5 out of 5 stars

Contacted the R&D mortgage advice…

Contacted the R&D mortgage advice bureau for help with a temporary mortgage after our house sale fell through. They very quickly put me in touch with a suitable provider who was able to arrange a bridging mortgage which enabled us to go ahead with our house purchase. Very helpful and efficient.

August 20, 2026
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're so happy to hear we could quickly connect you with a suitable provider for your bridging mortgage, helping with your house purchase. We appreciate your kind words!

Rated 5 out of 5 stars

Very helpful, worth the money for a first time buyer especially

Great service that helped me sort out all my home insurance, income protection, and helped me get through a lot of the paperwork and headaches. I am a first time buyer and I was helped out to no end, by Meg, Holly, and Harriet, who all were amazing!

August 20, 2026
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're so glad we could assist you with your home insurance and income protection, especially as a first-time buyer. We appreciate your kind words!

Rated 5 out of 5 stars

Amazing and Efficient service from Vicky

I just wanted to say that Vicky Charlesworth was absolutely amazing and very helpful with arranging my mortgage.

I could not recommend her enough she was consistently and constantly on the ball with getting stuff done.

Her customer service was way above the bar, any problems I had they were resolved quickly.

July 17, 2026
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're so glad to hear about your excellent experience with our team member! It's wonderful to know that our assistance with your mortgage arrangements was so helpful and efficient. We truly appreciate your kind words and positive feedback.

Rated 5 out of 5 stars

Outstanding Mortgage Advice & Support

We cannot recommend Alicja Debicka and Mohammed Shoaib highly enough! ⭐️⭐️⭐️⭐️⭐️

Buying our first home has been such a huge and, at times, incredibly stressful journey, but having Alicja and Mohammed supporting us throughout made such a difference.

From the very beginning, they were professional, knowledgeable, patient and incredibly reassuring. They took the time to understand our circumstances, explained everything clearly, answered all of our questions (even the many questions we had when we were worried!), and always made us feel that we were in safe hands.

There were moments during our mortgage journey when we felt anxious and uncertain about whether everything would come together, but Alicja and Mohammed were always there to guide us, reassure us and help us navigate the process. Their communication and attention to detail were exceptional, and we genuinely felt that they cared about helping us achieve our goal of becoming homeowners—not simply about arranging a mortgage.

We are now finally reaching the end of our journey and are so grateful for everything they have done for us. Buying our first home is something we will always remember, and having such wonderful mortgage advisers alongside us made the experience so much easier.

Thank you, Alicja and Mohammed, for your professionalism, kindness, patience and dedication. We truly appreciate all your hard work and support. ❤️

If you are looking for mortgage advisers who genuinely care about their clients and go the extra mile, we wholeheartedly recommend Alicja Debicka and Mohammed Shoaib. You will be in excellent hands! 🏡🔑✨

August 18, 2026
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Reply from Ryder & Dutton Mortgage Advice Bureau

We are incredibly grateful for your wonderful feedback and are so happy to hear about your positive experience. It truly means a lot to us that our team could make such a significant difference during your first home-buying journey, especially during what can be a stressful time. We understand the anxieties that can come with such a big step, and we are proud that our colleagues provided the reassurance, knowledge, and support you needed. Your kind words about their professionalism, patience, and dedication are deeply appreciated. We are thrilled that you are now reaching the end of your journey and that we could help you achieve your dream of becoming homeowners. Thank you for wholeheartedly recommending us; it is the highest compliment we could receive.

Rated 5 out of 5 stars

Michael Royle at Ryder & Dutton is your…

Michael Royle at Ryder & Dutton is your go to mortgage advisor. Impeccable communication skills, lovely friendly person. We’ve had bad experiences in the past (other people) where communication wasn’t the best and they seemed to be quite judgemental and condescending. Michael is such a lovely person who knows his stuff. Will definitely be recommending him and using him again in the future.
I’ve had emails off Olivia too who is part of the same team and again impressive communication skills. Thank you again guys

August 17, 2026
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We are so happy to hear about your positive experience with our team. It's wonderful to know that our colleagues provided you with excellent communication and a friendly, knowledgeable service. We truly appreciate your kind words and look forward to assisting you again in the future.

Rated 5 out of 5 stars

Alicja Debicka and Mohammed Shoaib. I couldn't thank them enough.

My particular individual that was assigned to supporting my case was incredibly helpful and understanding with all my bizzare requests and queries about this ongoing mortgage.
Some problems arose for myself and the property I chose, as can surely be expected I found out. My advisor, Alicja Debicka, was more than helpful and understanding with all information I needed. My particular case took around 7 months to go ahead due to issues with the seller. Alicja Debicka was available to receive my calls and answer my questions throughout the whole process. I found this to be exactly what I needed in making this daunting first experience something close to easy. Everything was handled through Alicja Debicka and also Mohammad Shoaib, who I had the pleasure of speaking to also on a few occasions.
With lots of things going wrong with my particular case, I couldn't have asked for a more supportive experience in getting me towards my house. Today was my first payment towards my first home and I couldn't thank Alicja or Shoaib enough.

It asks me to put my date of experience on this review, but, honestly, I was contacted, able to contact and supported for the whole of the 7 months leading up to me purchasing the property. So I did give one particular date, but, in honesty, during the whole 7 months, they were available to help and advise.

Highly recommend, and would certainly want these two helping my case in the future.
They have also let me know they will be in touch towards the end of my offer. I was informed exactly what support and advise I was able to receive, the benefits of it, and the cost. This was met throughout the whole process, start to end.

March 15, 2026
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We are so pleased to hear about your positive experience with our team, especially during such a significant and often challenging process. It's wonderful to know that our colleagues provided consistent support and guidance throughout the seven months, making your first home purchase feel much smoother. We truly appreciate you highlighting their dedication and availability. Your feedback is incredibly valuable, and we are glad we could be there for you every step of the way. We look forward to continuing to assist you in the future.

Rated 5 out of 5 stars

I can’t recommend Conor and Lizzie…

I can’t recommend Conor and Lizzie highly enough. They have been incredibly helpful from the very beginning, providing clear and informative advice throughout the whole mortgage process. They kept me regularly updated and made sure I understood each step, which made the application process much less stressful. Thanks to their support and guidance, my mortgage application was successfully approved. I’m very grateful for all their hard work and would definitely recommend them to anyone looking for a mortgage advisor.

August 10, 2026
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We are so pleased to hear about your positive experience with our team. Providing clear, informative advice and regular updates is very important to us, and we are delighted that this made your mortgage application less stressful. We appreciate your kind words and recommendation.

Rated 5 out of 5 stars

A 5-star service!

I could not recommend Conor highly enough. He was extremely helpful throughout the process, explained everything thoroughly and guided us every step of the way. We are extremely grateful for him and we really appreciate his support. A big thank you also to Lizzie who was on hand for anything that we needed.

August 7, 2026
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We are so happy to hear about your positive experience and appreciate you sharing your kind words. We are grateful for your appreciation and support.

Rated 5 out of 5 stars

amazing service

Connor and Lizzie were incredible helpful throughout the whole process, we are first time buyers so for everything to be explained in such detail made a big difference. We had a few hiccups along the way with our morgage but Conor gave us the best possible advice and we couldn’t be happier with the service.

August 1, 2026
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We are so pleased to hear that we could make your first home-buying experience a positive one. It's wonderful to know that our detailed explanations and advice were so helpful, especially with the mortgage process. We truly appreciate your kind words.

Rated 5 out of 5 stars

I had a wonderful experience with the…

I had a wonderful experience with the help and support of Peter Hill and Dominic Challinor. My remortgage felt overwhelming, but everything was made clear and simple. They answered all my questions and kept me updated at every step. From start to finish the communication was first class via phone calls and emails. They worked around me and my hours of work, always at the end of the phone if I was unsure of anything. I’m extremely grateful for all there support. I would 100% recommend them.

June 15, 2026
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Reply from Ryder & Dutton Mortgage Advice Bureau

We are so happy to hear that we were able to make your remortgaging experience clear and simple. We always aim to provide first-class communication and support, and we are glad that our team's efforts to work around your schedule and keep you updated were so helpful. Thank you for your wonderful recommendation!

Rated 5 out of 5 stars

Outstanding service⭐⭐⭐⭐⭐

Couldn’t recommend Conor Batters at Ryder & Dutton Mortgage Advice Bureau enough. He went above and beyond throughout our mortgage and house purchase, making what could have been a stressful process so much easier.

He was always on hand to answer any questions, kept us updated every step of the way, and genuinely cared about getting us the best outcome. Professional, knowledgeable and approachable from start to finish.

Thanks again, Conor – we really appreciate everything you’ve done for us!

July 24, 2026
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Reply from Ryder & Dutton Mortgage Advice Bureau

We are so pleased to hear about your positive experience with our mortgage advice services. It is wonderful to know that we made your house purchase smoother and less stressful. We truly appreciate your kind words and are glad we could provide excellent support and guidance throughout the process. Thank you for sharing your feedback.

Rated 5 out of 5 stars

Great service

Katie, Kylie and holly were all such great help!

Very easy and smooth process!

I was actually rejected by the first mortgage broker I tried and amazingly Kylie from the beginning managed to find me one very quickly! I honestly thought it was not going to happen but she made the process feel easy and she was very understanding!

Then following katies amazing work! Always quick to answer and get things moving. holly was also great help towards the end!

Thank so much! I would definitely recommend!

July 24, 2026
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're so glad to hear our team provided such a smooth and easy experience. Thank you for your kind words!

Rated 5 out of 5 stars

Review

Excellent communication throughout both written and verbal with everything clearly explained.

July 20, 2026
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're so glad to hear our communication was excellent and clearly explained. Thank you for your kind words!

Rated 5 out of 5 stars

I had very great experience with Ryder…

I had very great experience with Ryder and Dutton mortgage advisors. Specially thanks to Zara mill and Katie . She both are very nice polite and helpful. I recommend everyone to get mortgage advising from that guys. Thanks

July 23, 2026
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're so glad to hear you had such a great experience. Your kind words are truly appreciated, and we thank you for recommending us!

Rated 5 out of 5 stars

From the start

From the start, we have been kept up to date and treated amazingly.

Could f fault anything with the service and support

July 9, 2026
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're so happy to hear that we kept you updated and provided amazing service. Thank you for your wonderful feedback!

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