As a first time buyer, Ryan Constantine and Laura Turney made the whole experience as stress free as possible. They were both very knowledgeable and communicative. I could always ask them questions an... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Mortgage Advice Bureau works with Ryder & Dutton to provide our clients with expert mortgage advice. With a dedicated team of professional advisers based across our network of branches, we can search 1000s of mortgage deals to find the right deal for your circumstance, including exclusive deals not available on the high street.
Caledonia House, Lawnswood Business Park, Redvers Close, LS16 6QY, Leeds, United Kingdom
My experience with ryder and dutton was smooth and i like the approach they explained to me about the product and brake it down to simple to understand

Reply from Ryder & Dutton Mortgage Advice Bureau
Conor and Lizzie have made my mortgage process feel so easy and smooth! I couldn’t recommend them more, great communication, quick responses and really took the time to find me the best product to go with. Thanks guys!!

Reply from Ryder & Dutton Mortgage Advice Bureau
Conor was fantastic, he was very thorough and made the whole process extremely easy. We are glad we used the MAB and will be happy to use again.
Lizzie was great also.

Reply from Ryder & Dutton Mortgage Advice Bureau
Highly recommend using the Mortgage Advice Bureau. We came across a few stumbling blocks whilst trying to secure our mortgage and our advisor (Michael Royle) really helped us to get everything sorted efficiently. Any questions we had he was quick to answer and offer his advice. Thank you Michael.
Shoaib on the support team also helped us to finish the finer details of mortgage offer, again being very efficient in responding and helping us out, thanks!

Reply from Ryder & Dutton Mortgage Advice Bureau
Vicky made our experience great, she is very attentive and provides a person centred approach. She is able to provide information upon request and has reassured us throughout the experience. As first time buyers we needed guidance, Vicky allowed us to feel at ease.

Reply from Ryder & Dutton Mortgage Advice Bureau
An excellent service overall. With gokd guidance and advice along the entire process and painless as possibly be. As well the fact they were able to get a good deal and ensuring no surprises awaiting me. Many thanks to Zara and Harriet for the assistance they both provided. Cannot fault them and will be happy to recommend them to whoever needs their mortgage/ remortgage doing.

Reply from Ryder & Dutton Mortgage Advice Bureau
Lucy and Andy was great , they given us very clear information and easy to understand. All round good experience.

Reply from Ryder & Dutton Mortgage Advice Bureau
The advisor was superb and handled every stage professionally.

Reply from Ryder & Dutton Mortgage Advice Bureau
Vicky and the team are real pro's. Couldn't help enough. No matter much I struggled with any tech issues. Took me through things 1 step at a time with patience. Everything was smooth and swift.

Reply from Ryder & Dutton Mortgage Advice Bureau
We had our mortgage advice from Vicky and Cassie. We couldn’t recommend them enough. As it’s our first time buying a house and applying for a mortgage we didn’t have a clue what we were doing !!
Vicky talked us through everything that happens and everything we need to get in place etc. even after we had our mortgage accepted, they helped us with everything we had to send over to our solicitors and answered any questions we had. Really fast response as well from both of them and always there when we needed them. Cannot thank you enough !

Reply from Ryder & Dutton Mortgage Advice Bureau
I do like the frequency of communication and quick response to emails and calls. It is because we are first time buyers, I would've really appreciated a glossary to decode some of the terminology used in house buying, mortgaging and procedures. There are at least 4 people we are dealing with and it is very confusing to understand what questions we should ask different people. A list a pdf or info graphic to break the process down would be so much better. That way we dont bother everyone with the same question and don't feel like surprises are greeting us every week and when we read the documents sent to us, we read them knowing this is the format used and is not something to be worried about or a misunderstanding. A lot of us are happy to meet on teams due to our busy schedules but perhaps it should be encouraged to meet in person first time so everyone knows how little or enough knowledge the customer has and to design support accordingly.

Reply from Ryder & Dutton Mortgage Advice Bureau
Responsive with replying to email and providing regular updates.

Reply from Ryder & Dutton Mortgage Advice Bureau
Conor and Lizzie were great when handling my case. Both very friendly and helpful, I was updated at every step. Conor was brilliant when dealing with my anxieties, questions and queries along the way. I would recommend the team to anyone looking for mortgage advice!

Reply from Ryder & Dutton Mortgage Advice Bureau
My Advisor Adam was really professional and made the process easy

Reply from Ryder & Dutton Mortgage Advice Bureau
The Conor our advisor was very helpful laid out the processes very clearly and helped us with any queries or worries we had.
Went as far as to map out possible expenditure and made sure we were in the right place for the mortgage as well as pointed us in the right direction for surveys and insurance!
I highly recommend this service as it took a lot of the stress and worry of buying a house!

Reply from Ryder & Dutton Mortgage Advice Bureau
We are in the process of securing another mortgage with MAB and just wanted to let you know how impressed we have been with the Robert Paley. It was so reassuring to deal with a representative who really embodies the knowledge and skills of the consummate professional .
Please pass on our sincere thanks to him for making the often stressful experience so easy.

Reply from Ryder & Dutton Mortgage Advice Bureau
Dominic Challinor and Peter Hill have helped us remortgage and the service they have provided is nothing short of fantastic! After the sale of another property fell through it made our original remortgage proposal null and void. At short notice, both Dominic and Peter sprung in to action helping us secure another deal. I cannot fault them - thank you both

Reply from Ryder & Dutton Mortgage Advice Bureau
Working with Sharelle Taylor and Cassie Coates was an exceptional experience. As first-time buyers, we were overwhelmed, but SharelleTaylor took the time to clearly explain all our options, making sure we understood the pros and cons of each. We never felt pressured and felt completely confident in the solution they found for us.

Reply from Ryder & Dutton Mortgage Advice Bureau
Overall Experience and Recommendation
The combined effort of Sharelle Taylor and Cassie Coates made what is typically a stressful process feel smooth, transparent, and manageable. I highly recommend this team to anyone looking for expert mortgage advice and exceptional administrative support.
Thank you both for your hard work and dedication!

Reply from Ryder & Dutton Mortgage Advice Bureau
Ryan and Laura did a brilliant job! I had my offer within 2 weeks. They kept me well informed throughout the whole process. I would recommend anyone to use them for your mortgage. Thank you! ☺️

Reply from Ryder & Dutton Mortgage Advice Bureau
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.