Ryder & Dutton Mortgage Advice Bureau Reviews 

486
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 159 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional dedication of the professional advisors who consistently provide fast responses, thorough guidance, and clear explanations throughout the entire mortgage journey. Many consumers genuinely appreciate how friendly and approachable the team remains, making every single interaction reassuring, highly supportive, and completely stress-free for first-time buyers. Some people mentioned that the mortgage process can initially feel overwhelming or confusing when coordinating details with multiple staff members. Nevertheless, reviewers emphasize that the dedicated personnel quickly address all emerging queries and expertly guide their clients successfully from start to finish.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, patience, and dedication... See more

Service

Consumers find service to be positive, highlighting professional, supportive, and highly efficient assistance... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that agents are consistently supportive,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting a smooth, fast, and... See more

Response time

Reviewers express great satisfaction and appreciation regarding the rapid response times. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Michael Royle at Ryder & Dutton is your go to mortgage advisor. Impeccable communication skills, lovely friendly person. We’ve had bad experiences in the past (other people) where communication wasn’... See more

Company replied

Rated 5 out of 5 stars

We have used Michael Royle and his team for a number of years, members of my family also appoint Michael to sort a mortgage when moving house or renewing their mortgage. Each time the whole process i... See more

Company replied

Rated 5 out of 5 stars

I have recently used the MAB services and been supported by Vicky Charlesworth & Cassie Coates. The support has been unmatched. They have made the process stress free, the have guided me through every... See more

Company replied

Rated 5 out of 5 stars

Highly recommend using the Mortgage Advice Bureau. We came across a few stumbling blocks whilst trying to secure our mortgage and our advisor (Michael Royle) really helped us to get everything sort... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Mortgage Advice Bureau works with Ryder & Dutton to provide our clients with expert mortgage advice. With a dedicated team of professional advisers based across our network of branches, we can search 1000s of mortgage deals to find the right deal for your circumstance, including exclusive deals not available on the high street.


Contact info

4.9

Excellent

TrustScore 5 out of 5

486 reviews

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4.9

All reviews

(486)

149 reviews in the last 12 months

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Rated 5 out of 5 stars

Conor and Elizabeth are a credit to the company!

Having Conor and Elizabeth taking time to guide me through and answer all my questions was a god send in this process. I first met Conor when I was trying to get an offer in on another property, unfortunately that fell through as these things do but even months later he was super quick and efficient at helping me get an offer in and talking me through parts of the process I was unfamiliar with as a first time buyer! 10/10 would recommend Conor and Elizabeth to anyone I come across and will definitely use him myself in the future.

March 11, 2026
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that the guidance provided was a godsend during the process. We appreciate you highlighting the support received, especially as a first-time buyer. Thank you for the recommendation!

Rated 5 out of 5 stars

Connor & Lizzie were amazing!

Connor & Lizzie were amazing!
Super helpful, responsive and knowledgeable, supporting us through every step (and getting us a great deal in the process!)

March 9, 2026
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that you had such a positive experience. We appreciate your kind words and are so glad we could support you throughout the process!

Rated 5 out of 5 stars

Absolute top drawer

Absolute top drawer help and support from Vicky Charlesworth, very knowledgable with our situation and as a result of her hard work we were able to get out of what appeared to be a dead end. Vicky was full of advice and support and I couldn’t recommend her or the Mortgage Advice Bureau enough. Thank you Vicky for all your help. Matt & Emma

February 2, 2026
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that our advice and support helped you navigate a difficult situation. We appreciate your kind words and are grateful for your recommendation. Thank you for sharing your positive experience!

Rated 5 out of 5 stars

We have had a lovely experience with…

We have had a lovely experience with Conor and Elizabeth so far and I cannot recommend them enough.

Conor has been amazing with the time and effort he’s put into answering our questions and supporting us through the process. we had plenty of questions and uncertainties, but he has made everything clear, straightforward, and completely stress-free.

He is always incredibly responsive, patient, and happy to explain every step in a way that is easy to understand. Nothing ever felt like too much trouble, and his advice was always honest, knowledgeable, and tailored to our situation.

Thanks to his professionalism, dedication, and support, securing our mortgage has felt smooth and manageable rather than overwhelming.

March 6, 2026
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that you had a lovely experience. We appreciate your kind words regarding the support provided. It's great to know that the process was clear and stress-free, and that you found the advice helpful. Thank you for your positive feedback!

Rated 5 out of 5 stars

Ryan absolutely brilliant

Ryan absolutely brilliant also a massive thank you to Laura for keeping up to date with everything absolutely amazing team thank you

February 4, 2026
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Reply from Ryder & Dutton Mortgage Advice Bureau

Thank you for your kind review

Rated 4 out of 5 stars

Your website is easy to search for what…

Your website is easy to search for what you wanted.
Staff are well respected.

January 1, 2026
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that our website was easy to navigate and that our staff were well-respected. We appreciate your positive feedback and your time.

Rated 5 out of 5 stars

Vicky Charlesworth

l am happy with the support l got from Mortgage adviser Vicky Charlesworth. She was helpful ,informative and made this mortgage process easier. I would highly recommend her .

February 13, 2026
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We are happy to hear that the mortgage process was made easier for you with the help of our advisor. We appreciate your recommendation and positive feedback.

Rated 5 out of 5 stars

Our mortgage advisor Vicky Charlesworth…

Our mortgage advisor Vicky Charlesworth was just amazing always going the extra mile to communicate with us and help us to understand the whole process would highly recommend and would definitely be seeking her help again when it’s time to move again. Massive thank you to Vicky

March 3, 2026
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that you had such a positive experience! We appreciate your kind words and are so glad that the support and communication were helpful. We look forward to assisting you again in the future.

Rated 5 out of 5 stars

All round great experience

All round great experience. Ryan Constantine was my adviser, he was exceptionally helpful and informative. Many thanks.

March 3, 2026
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that you had such a positive experience. We appreciate you mentioning how helpful and informative our advisor was.

Rated 5 out of 5 stars

5 Star Service and Support

I have been working with Conor and Elizabeth throughout my mortgage journey, and I genuinely couldn’t have asked for better support. As a single parent navigating a house move alone, the process has felt daunting at times but they have been patient, thorough, and understanding. What really stands out for me is how efficient and timely they are with every query, update, or curveball. My circumstances have changed three separate times during the buying process, and each time they have adapted with professionalism and unwavering support. Nothing has been too much trouble, no question has felt stupid, and they have always made me feel like I had someone in my corner. I’m incredibly grateful for the level of care and dedication they have shown, and I would recommend their service to anyone, especially those who need a team who know what they are doing, are good at what they do, and delivers what they say they will.

March 2, 2026
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We appreciate your kind words! We're happy to hear that the support we provided made your mortgage journey easier. It’s great to know our efficiency and adaptability helped during the process. We are grateful for your recommendation!

Rated 5 out of 5 stars

Professional and friendly service.

Having bought and sold houses in the past and knowing the nightmares that can occur we decided to this time employ the services of a mortgage advisor and we are very glad we did. Vicky Charlesworth has made the whole process incredibly easy and straight forward and whilst we are still going through the process we couldn’t recommend more highly.

March 2, 2026
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that the process has been incredibly easy and straightforward for you. We appreciate your high recommendation and are glad we could provide a positive experience. Thank you for sharing your feedback!

Rated 5 out of 5 stars

Conor Batters was fantastic

Conor Batters handled our mortgage application. He was really helpful and quick to respond to all our queries as first time buyers. I would definitely recommend this broker's services to anyone.

February 28, 2026
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that the mortgage application process was smooth and efficient. We appreciate your recommendation and are delighted we could assist you as first-time buyers.

Rated 5 out of 5 stars

Robert Paley andKatie Sleightholm

I would like to sincerely express my appreciation for the excellent support and guidance I received from Robert throughout my mortgage process. From start to finish, he treated me with professionalism, patience, and genuine care.

Robert guided me carefully through every step, ensuring that all the required documents were properly prepared and submitted. He took the time to explain the process clearly, answered all my questions promptly, and provided the best possible assistance at every stage.

His expertise and dedication made what could have been a stressful process feel smooth and manageable. I am truly grateful for his support in helping me successfully secure my mortgage.

February 27, 2026
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Reply from Ryder & Dutton Mortgage Advice Bureau

We appreciate you sharing your experience. We are happy to hear that the guidance you received throughout the mortgage process was professional, patient, and caring. It's great to know that the process felt smooth and manageable. Thank you!

Rated 5 out of 5 stars

Robert Paley and Katie sleightholm have…

Robert Paley and Katie sleightholm have been wonderful and guided us through the mortgage application with ease.

February 26, 2026
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that the mortgage application process was easy for you, thanks to our team's guidance. Thank you for your positive feedback.

Rated 5 out of 5 stars

Great expertise and stress-free

As a first time buyer, Ryan Constantine and Laura Turney made the whole experience as stress free as possible. They were both very knowledgeable and communicative. I could always ask them questions and received quick answers. Great professional conduct. My mortgage got approved very quickly (5 working days from submission) and I thoroughly trust their expertise. I'll be sure to use their services in the future when it's time to remortgage. They've been amazing!

February 24, 2026
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that your first-time buying experience was stress-free. We appreciate your kind words regarding our team's knowledge, communication, and professional conduct. It's great to know your mortgage was approved quickly, and we thank you for trusting our expertise. We look forward to helping you in the future!

Rated 5 out of 5 stars

Micheal Royle - Fantastic

Micheal went above and beyond to make the experience clear and accessible to me. I would highly recommend him to anyone.

February 9, 2026
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that the experience was clear and accessible. We appreciate your recommendation and thank you for your feedback.

Rated 5 out of 5 stars

We had a great experience with Vicky

We had a great experience with Vicky. She was so helpful every step of the way and any issue or question we had was dealt with superbly. We’re also really happy with the mortgage she helped us with, giving us plenty of options to best suit our circumstances.

February 16, 2026
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that you had a great experience! It's wonderful to know that the support provided was helpful and that you're pleased with the mortgage options. Thank you for your positive feedback.

Rated 5 out of 5 stars

My mortgage adviser was Vicky…

My mortgage adviser was Vicky Charlesworth and she was excellent from start to finish. I'm a first time buyer and she helped ease my anxieties immediately. She was always happy to answer any questions I had and I felt like I was always kept in the loop of what was going on. Highly recommend!

February 16, 2026
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that you had such a positive experience. It's great to know that you felt supported and informed throughout the process, especially as a first-time buyer. Thank you for recommending our services!

Rated 5 out of 5 stars

Our mortgage advisor was Vicky…

Our mortgage advisor was Vicky Charlesworth she was brilliant and got our mortgage done so quickly from our first conversation she made me feel so comfortable Vicky got us the best deal and rate and I am so happy

February 9, 2026
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that you had such a positive experience! It's great to know that you felt comfortable and that we secured the best deal for you. Thank you for sharing.

Rated 5 out of 5 stars

We had a great experience with Conor-…

We had a great experience with Conor- he was very thorough and supported us to get the best deal. Our mortgage got approved very quickly and it certainly took the stress out of the process. Communication was good throughout and he was flexible with times to acommodate our busy work life. Thanks so much Conor & team

January 5, 2026
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that the mortgage process was less stressful because of our support. We appreciate that you found our communication helpful and that we could accommodate your schedule. Thank you for your positive feedback!

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