Great service from Rudy (who was supported by Conor & Darren). Rudy was super helpful in getting both our kitchen table & stools and dining table and chairs ordered today in Tillicoultry store. Lovel... See more
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Not great. Carpet fitting rescheduled- not met Called 4 hours later onthe day of fitting only to be offered sincere apologies etc Then told of factory issues/delivery/hiccups in the warehouse etc... See more
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Exceptional service on all fronts from both both Angus and David (with the beard) at Sterling Furniture, Kinnaird Park. These guys are the people to deal with — their product knowledge and genuine cus... See more
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The member of staff who helped us understand, select, and buy a riser recliner chair was incredibly helpful, knowledgeable and friendly and went over and above to help us get what we needed. He was... See more
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Company details
- Furniture Store
- Bedroom Furniture Store
- Flooring Store
- Home Goods Store
- Living Room Furniture Store
- Mattress Store
Written by the company
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
Contact info
4.7
Excellent
4K reviews
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Replied to 100% of negative reviews
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I didn’t get the bed I ordered although…
I didn’t get the bed I ordered although shop say I did. When I questioned it I was told I had to “bed it in”. I’ve never heard anything like this in my time of buying a mattress. Wouldn’t change it as it was unwrapped(not by me) as a health issue. Left with an £800 mattress that does not met my requirements. Won’t be using Sterling ever again.
April 22, 2026
Reply from Sterling Home
Good Morning,
Thank you for your feedback.
Please be assured that your feedback has now been escalated, and a member of our Customer Support team will be in contact with you by the end of this week.
Kind Regards
The Sterling Home Team
Love my new rug - thanks Sterling Home!
Kirsty was so friendly and helped me choose the perfect textured rug for my new home. What a super store with quality furnishings and accessories.
May 30, 2026
Unprompted review
Reply from Sterling Home
Hi Karen,
Thank you for your lovely feedback!
We’re so pleased to hear that Kirsty was able to help you find the perfect rug for your new home. She’ll be delighted to know her friendly service made such a positive impression.
It’s great to hear you enjoyed our range of quality furnishings and accessories too—we really appreciate your kind comments and your support.
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
The experience of purchasing the sofa…
The experience of purchasing the sofa was very easy , pity five months later still haven’t taken delivery of the sofa
January 24, 2026
Reply from Sterling Home
Hi Scott,
Thank you for your feedback.
We’re pleased to hear that your purchasing experience was easy, however we’re very sorry to learn that you have not yet received your sofa after five months. This is not the level of service we aim to provide, and we sincerely apologise for the delay and the inconvenience caused and we thank you for your patience whilst we work towards getting your order to you.
Kind Regards
The Sterling Home Team
Knowledgeable staff not pushy!
We were looking to buy new electric recliner chairs. All the staff we spoke to were helpful however we ended up in the Himola dept and Elaine Sharp helped us. She was knowledgeable, not at all pushy and explained everything clearly. We went ahead with the purchase and are now looking forward to getting our new chairs in the coming weeks
May 31, 2026
Unprompted review
Reply from Sterling Home
Hi Rachel,
Thank you for your wonderful feedback.
We’re so pleased to hear that you had a positive experience while choosing your new chairs.
It’s great to know our team were helpful throughout your visit, and we’ll be sure to pass on your kind comments to Elaine, she’ll be delighted to hear that her knowledge and relaxed, no-pressure approach made such a difference.
We hope you love your new chairs when they arrive and enjoy many comfortable moments ahead. Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
From my first visit to your store in…
From my first visit to your store in South Street Glasgow until my new furniture arrived, my experience throughout was first class.
1. Instore help to make my choice
2. I was kept informed regarding my order.
3. Delivery team excellent.
April 20, 2026
Reply from Sterling Home
Hi Gordon,
Thank you for your wonderful feedback.
We’re thrilled to hear your experience at our South Street Glasgow store was first class from start to finish. It’s great to know our team provided helpful guidance in store, kept you well informed throughout your order, and that our delivery team impressed you on the day.
We really appreciate you taking the time to share your experience, and we hope you enjoy your new furniture!
Kind Regards
The Sterling Home Team
Delivered early and without any fuss or…
Delivered early and without any fuss or drama. Good follow up too.
April 21, 2026
Reply from Sterling Home
Hi Ronnie,
Thank you for your lovely feedback.
We’re delighted to hear your delivery went smoothly, arrived early, and that our follow-up met your expectations. We really appreciate you sharing your experience with us.
Kind Regards
The Sterling Home Team
Brilliant service
Brilliant service- I bough a coffee table and it was delivered earlier than stated, full tracking link and it looks great, very happy !
May 19, 2026
Reply from Sterling Home
Hi Maria,
Thank you for your kind feedback!
We’re delighted to hear your coffee table arrived earlier than expected and that you found the tracking helpful. It’s wonderful to know you’re so pleased with your purchase—enjoy it, and we hope to welcome you back again soon!
Kind Regards
The Sterling Home Team
Sales person helpful and polite
April 20, 2026
Reply from Sterling Home
Hello Ian,
Thank you for your feedback.
We’re pleased to hear Barry, our salesperson was helpful and polite—providing friendly, professional service is what we strive for. We appreciate you taking the time to share your experience.
Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
Reply from Sterling Home
Hi Angeline,
Thank you for your lovely feedback!
We’re so pleased to hear you found a great choice of furniture and that our team were so helpful during your visit. We truly appreciate your kind comments and hope to welcome you back again soon.
Thank you for choosing Sterling Home Uddingston.
Kind Regards
The Sterling Home Team
New Sofa Day…
We had the lovely Catherine to assist with our purchase. She is such an asset to your store and made the whole process fun and simple.
A beautiful store, gorgeous products, knowledgeable staff, customer toilets and a lovely cafe. A really pleasant experience from start to finish.
May 30, 2026
Unprompted review
Reply from Sterling Home
Hi Shirley,
Thank you for your wonderful feedback.
We’re delighted to hear that Catherine made your experience so enjoyable and effortless—she’ll be thrilled to receive your kind comments.
It’s great to know you appreciated not only the service but also our store, product range, and facilities. We’re so pleased you had such a pleasant visit from start to finish and look forward to welcoming you back again soon.
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Great sofas and chair.
The sofas and chair look great and are comfortable.
There were some marks on the sofas when they were delivered, however an appointment was made for a technician to come and fix any problems. This was done quickly and efficiently.
The initial process of selecting the furniture and ordering was good.
The furniture was delivered fairly quickly.
Overall, we are very happy with our purchases.
April 20, 2026
Reply from Sterling Home
Hi Peter,
Thank you for your feedback.
We’re so pleased to hear how happy you are with your sofas and chair, and that you found them both stylish and comfortable. It’s great to know the ordering process went smoothly and that your furniture was delivered promptly.
We’re sorry there were some marks on arrival, but we’re glad our technician was able to resolve these issues for you.
Thank you again for your kind comments—we really appreciate it and hope you continue to enjoy your furniture.
Kind Regards
The Sterling Home Team
Brilliant customer service
Brilliant customer service, gorgeous furniture, arrived earlier than expected, Happy days. Excellent delivery & assembly service. Very professional, very happy customer & would recommend. 5*****
April 19, 2026
Reply from Sterling Home
Hi Lisa,
Thank you so much for your fantastic feedback!
We’re thrilled to hear you love your furniture and that it arrived earlier than expected. It’s great to know our delivery and assembly team provided such a professional service.
We really appreciate your recommendation and hope to see you again soon, thank you for choosing Sterling Home Dunfermline.
Kind Regards
The Sterling Home Team
Salesman
Salesman, Barry, was very helpful, took us through the process with ease. Never felt pressured at any time.
May 30, 2026
Unprompted review
Reply from Sterling Home
Hi Marie,
Thank you for your feedback. We’re delighted to hear Barry made the process so easy and comfortable for you, and that you felt supported without any pressure. We’ll be sure to pass your kind comments on to him—he’ll really appreciate it.
Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
Sofa purchase
Catherine helped us choose our sofa and chair today. She was really helpful, patient and attentive. She spoke through the fabrics, colours and different options available. We were really happy with the service - thank you!
May 31, 2026
Unprompted review
Reply from Sterling Home
Hi Claire,
Thank you so much for your lovely feedback!
We are delighted to hear that Catherine provided such a helpful service. It’s great to know she took the time to guide you through the different fabrics, colours, and options to help you find the perfect choices.
We will be sure to pass your kind comments on to Catherine – she’ll be thrilled to hear how much you appreciated her support.
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Conor was helpful without being pushy
Conor was helpful without being pushy, advised us on the chairs we were interested in as to the type, price and styles available along with the delivery time for the various manufacturers.
May 30, 2026
Unprompted review
Reply from Sterling Home
Hi Jim,
Thank you for your kind feedback.
We’re so pleased to hear that Conor was helpful and gave you clear, informative guidance without being pushy. It’s great to know he supported you in choosing the right chairs and kept you well informed on options, pricing and delivery times. We will be sure to share your lovely comments with him.
Thank you for choosing Sterling Home Tillicoultry and we hope to see you again soon.
Kind Regards
The Sterling Home Team
Donald is an excellant salesman
Donald is an excellant salesman, i would highly recommend him to my friends. Very friendly and helpful with my purchase.
May 31, 2026
Unprompted review
Reply from Sterling Home
Hi Karen,
Thank you for your lovely feedback!
We’re so pleased to hear that Donald provided such friendly and helpful service during your purchase. We will be sure to pass your kind comments on to him—it will be greatly appreciated. Thanks again for your recommendation, and we hope to see you again soon. 😊
Kind Regards
The Sterling Home Team
Donald was very helpful and not at all…
Donald was very helpful and not at all pushy so was happy with his customer service and would def buy again. Please make sure he gets a pay rise 😁
May 31, 2026
Unprompted review
Reply from Sterling Home
Hi Gilly,
Thank you for your lovely feedback!
We are so pleased to hear Donald looked after you so well and made your experience comfortable and pressure-free. We will be sure to pass your kind comments on to him—he’ll be delighted.
We really appreciate your support and hope to welcome you back again soon!
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Very knowledgeable and helpful staff
Very knowledgeable and helpful staff. Donald and Jason were superb
May 31, 2026
Unprompted review
Reply from Sterling Home
Hello Scott,
Thank you for your kind feedback.
We’re delighted to hear you found our team knowledgeable and helpful. We will be sure to pass your lovely comments on to Donald and Jason—they’ll be thrilled to hear this.
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Absolutely outstanding service
Absolutely outstanding service from the Sterling Aberdeen flooring department. Over the course of a renovation project I have been back and forwards to view flooring options and the staff have always been incredibly helpful and not at all pushy for a sale. I was really impressed by Andrew who came out to measure and took time to explain the options available for our hallway and stairs, he was very friendly, patient and even explained to my 5 year old what he was doing. The communication has been excellent, and I have never been more impressed by an in store team than my experience with Kelly and Kirsty today. They went above and beyond to look after my kids while I was focusing on the paperwork, and they couldn't have been more polite, helpful and professional.
May 30, 2026
Unprompted review
Reply from Sterling Home
Hi Alison,
Thank you so much for your fantastic feedback!!
We’re absolutely delighted to hear how positive your experience has been with our Aberdeen flooring team throughout your renovation. It’s great to know you felt supported without any pressure, and that Andrew’s visit was both informative and enjoyable for you and your family.
We’re especially pleased to hear your kind words about Kelly and Kirsty—going the extra mile to look after your children while delivering a professional service means a great deal and truly reflects our team values.
We will be sure to share your comments with Andrew, Kelly, Kirsty, and the wider team—they’ll be thrilled.
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Sales assistant excellent
Sales assistant excellent. Delivery delayed. Ordered in April, suppose to deliver May, now late June.
April 17, 2026
Reply from Sterling Home
Hello Geoff
Thank you for your feedback.
We’re pleased to hear that Stefhanie provided excellent service, and we’ll be sure to share your kind comments with her.
We’re very sorry for the delay with your delivery. We understand how disappointing it is, especially when the date has been pushed back from May to late June. Please accept our sincere apologies for the inconvenience caused, and we truly appreciate your patience while we work to get your order to you.
Kind Regards
The Sterling Home Team
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