Cannot praise the team enough. Very helpful, our situation was a bit unique and complex, due to selling a business, and moving back to our home address. But Paul and Nick were brilliant and found a s... See more
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Donna has been patient and non judgemental on my current financial status so I felt comfortable discussing my finances with her weighing the pros and cons of secured loan. Gareth has been great with t... See more
Company replied
Having applied for a secured loan, this company went above and beyond to ensure completion. A valuation came back poorly, so they paid for a different valuation themselves to provide an accurate figur... See more
Company replied
We contacted The personal finance centre and started our application straight away. The contact between them and us was great. Our contact was Paul and he made the process so easy for us. We were give... See more
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Company details
Written by the company
Passionate about working harder to provide the right personalised financial solution, at the right time for customers. The Personal Finance Centre is a specialist finance broker based in Hull, East Yorkshire. Specialising in secured loans, we also have access to a wide range of other products to ensure we can help more of our valued customers. We are passionate about delivering good customer outcomes and our vastly experienced team of finance professionals work harder and smarter to provide the right personalised financial solution, at the right time for our customers. Whenever you deal with us, you will not experience high pressure sales. We are very experienced finance professionals, not salespeople. Committed to our people and supporting their continued growth into a long and successful career with us, this is more than just a job. Empowering our people to put customers at the heart of everything we do, at all times. The Personal Finance Centre is a trading style of Key Loans and Mortgages Limited, which was established in 2008 and is registered in England and Wales (Company Number 06524192). Key Loans and Mortgages Limited is Authorised and Regulated by the Financial Conduct Authority (FRN 734892).
Contact info
United Kingdom
- thepersonalfinancecentre.co.uk
4.8
Excellent
489 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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5 star from the beginning
5 star from the beginning, well looked after by all staff members who catered for my needs promtly
March 14, 2023
Unprompted review
Supportive
Supportive, fast service...open to all alternatives with most of the market. Good mix of online, app and available on phone to talk
February 18, 2023
Unprompted review
Reply from The Personal Finance Centre
Thank you so much for sharing your feedback, we really appreciate it and so glad you had a positive experience with us here at The Personal Finance Centre. Thanks
Donna and gareth from there kept me…pepper loan re mortgage
Donna and gareth from there kept me updated the whole way very approachable and friendly with everything, knowledgable if I couldn’t find something love the idea of the Nivo app to send photo evidence across quickly nothing was ever too much trouble would highly recommend the company to anyone
March 10, 2023
Unprompted review
Reply from The Personal Finance Centre
Thank you so much for the kind feedback and taking the time to share this. Really pleased Donna and Gareth provided the sort of great customer service we always aim to deliver. Appreciated from us all at TPFC
Outstanding service from start to…
Outstanding service from start to finish everything was concluded within a couple of weeks.
February 22, 2023
Unprompted review
Reply from The Personal Finance Centre
Good morning Mr Holmes. Absolutely fantastic feedback, thank you for sharing with us. All of our customer feedback is highly valued as we seek to deliver the best outcomes at all times, but when it is positive and reflects the great customer service we try to give at all times. Thank you from us all at TPFC
Professional people brilliant service
Brilliant service the best helpful and professional people I have dealt with in a long time
March 6, 2023
Unprompted review
Reply from The Personal Finance Centre
Good morning Mr Harrison. Thank you so much for the brilliant feedback. We really appreciate you taking the time to share this with us. We pride ourselves on delivering a really great customer experience in a professional manner, so to see this is what you received is great to see. Thank you from us all at TPFC
Fantastic Team
Fantastic Team, well professional, well explained dealing with this kind of loan. Very fast process and brilliant looking after us.
February 27, 2023
Unprompted review
Reply from The Personal Finance Centre
Good Afternoon and thank you for your review. We really appreciate you taking the time to share this with us as it is valued greatly. So pleased to hear of a speedy and informative process you received. Thanks from us all at TPFC
Excellent service.Very helpful and…
Excellent service.Very helpful and friendly staff . Prompt responses and clear instructions. Thank you so much for your assistance.
February 27, 2023
Unprompted review
Reply from The Personal Finance Centre
Good Afternoon we really appreciate your review. We thank you so much for taking the time to share this, it is massively appreciated. Very please to hear of a positive experience you had with us. Thanks from everyone here at TPFC
The process was professional from start…
The process was professional from start to finish.
February 21, 2023
Unprompted review
Reply from The Personal Finance Centre
Fantastic to see another happy customer, thank you so much for the feedback Peter.
Constant Updates
Very polite staff with constant updates. Nothing too much trouble for them. I would definitely recommend The Personal Finance Centre.
Thank you for the speedy service too!
February 20, 2023
Unprompted review
Reply from The Personal Finance Centre
Thanks for taking the time to share your experience with us. It is brilliant to hear that you have received the type of customer service that we always strive to deliver. Thanks from us all at TPFC
Great customer service and advice.
February 10, 2023
Unprompted review
Reply from The Personal Finance Centre
Thank you from all of us at TPFC for sharing this feedback. It is appreciated
Highly recommended!
Donna has been patient and non judgemental on my current financial status so I felt comfortable discussing my finances with her weighing the pros and cons of secured loan. Gareth has been great with the paper works always available and approachable . Thank you for helping me consolidate my debt and build up my credit score again. Thanks for saving me from the feeling of drowning with all the debts and bills, I will highly recommend them.
February 8, 2023
Unprompted review
Reply from The Personal Finance Centre
Great to hear of your positive feedback and the impact this has had for you with delivering such a great outcome. Pleased to see Gareth and Donna deliver the type of service we pride ourselves on. Thank you for sharing. From us all at TPFC
I found the process very professional
I found the process very professional. Great communication and took my needs into account. Found me the best deal.
February 1, 2023
Unprompted review
Reply from The Personal Finance Centre
Brilliant to hear Mr Gardner. Glad you were pleased with the service you received and appreciate you taking the time to share. Thanks
Super fast and efficient
Super fast and efficient, no messing about or delaying anything
Can’t recommend these highly enough
January 30, 2023
Unprompted review
Reply from The Personal Finance Centre
Brilliant to hear Mr Newall. Glad you were pleased with the service you received and appreciate you taking the time to share. Thanks
Excellent communication and a very…
Excellent communication and a very straightforward process - couldn’t fault them at all - customer service excellent
January 26, 2023
Unprompted review
Reply from The Personal Finance Centre
Thank you for giving us your valued feedback and pleased it was positive.
Good and helpful fast efficient
January 16, 2023
Unprompted review
Reply from The Personal Finance Centre
Great to hear the positive feedback Mr Harris. Thanks so much for sharing
Great Team!
Gareth, Wayne and all the team were really helpful! The process took quite sometime and I was getting daily updates, eventually all was sorted!
The team have helped me find conveyancing solicitors in my area which were bang on with their speed getting all documents requested by the lender!
All in all was amazing result and would certainly recommend this team to anyone for peace of mind!
January 11, 2023
Unprompted review
Reply from The Personal Finance Centre
Fantastic feedback. All of our customer feedback is important and it pleases us so much that we hear the positive experiences such as yours. Thank you for sharing
Great communication
January 3, 2023
Unprompted review
Reply from The Personal Finance Centre
Thank you for your 5 star review from us all at TPFC
Super efficient
Super efficient. Kept me informed at all stages. No hesitation to recommend.
December 20, 2022
Unprompted review
Reply from The Personal Finance Centre
Fantastic to see our customers positive experience with us, we try to always deliver great outcomes for our customers. Appreciate the time taken to share so thank you from us all here at TPFC
Everyone was so helpful
Everyone was so helpful, efficient and prompt
Highly recommended thank you.
December 16, 2022
Unprompted review
Reply from The Personal Finance Centre
Happy new year from us all at The Personal Finance Centre and thanks for your kind words
Brilliant
Understanding of my questions and listened carefully. Victoria had a brilliant sence of humour 👌
Good experience. Thank you
December 14, 2022
Unprompted review
Reply from The Personal Finance Centre
Brilliant Graham thanks for the feedback, really valued thank you
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