Cannot praise the team enough. Very helpful, our situation was a bit unique and complex, due to selling a business, and moving back to our home address. But Paul and Nick were brilliant and found a s... See more
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Donna has been patient and non judgemental on my current financial status so I felt comfortable discussing my finances with her weighing the pros and cons of secured loan. Gareth has been great with t... See more
Company replied
Having applied for a secured loan, this company went above and beyond to ensure completion. A valuation came back poorly, so they paid for a different valuation themselves to provide an accurate figur... See more
Company replied
We contacted The personal finance centre and started our application straight away. The contact between them and us was great. Our contact was Paul and he made the process so easy for us. We were give... See more
Company replied
Company details
Written by the company
Passionate about working harder to provide the right personalised financial solution, at the right time for customers. The Personal Finance Centre is a specialist finance broker based in Hull, East Yorkshire. Specialising in secured loans, we also have access to a wide range of other products to ensure we can help more of our valued customers. We are passionate about delivering good customer outcomes and our vastly experienced team of finance professionals work harder and smarter to provide the right personalised financial solution, at the right time for our customers. Whenever you deal with us, you will not experience high pressure sales. We are very experienced finance professionals, not salespeople. Committed to our people and supporting their continued growth into a long and successful career with us, this is more than just a job. Empowering our people to put customers at the heart of everything we do, at all times. The Personal Finance Centre is a trading style of Key Loans and Mortgages Limited, which was established in 2008 and is registered in England and Wales (Company Number 06524192). Key Loans and Mortgages Limited is Authorised and Regulated by the Financial Conduct Authority (FRN 734892).
Contact info
United Kingdom
- thepersonalfinancecentre.co.uk
4.8
Excellent
489 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent service throughout the…
Excellent service throughout the process and always on hand to help
May 25, 2022
Unprompted review
Reply from The Personal Finance Centre
Fantastic to hear Anthony, we really appreciated your feedback. Thanks so much from us all here at The Personal Finance Centre
Application to funds in just 7 days. Highly rated.
Kept me informed through process whole way through, easy to use the app, have very knowledgeable staff and took just 7 days to get application approved and funds paid.
May 24, 2022
Unprompted review
Reply from The Personal Finance Centre
Appreciate the feedback Mr Newbould. Really glad you had an easy and quick process and were supported throughout by our brilliant members of staff. Thank you!
Reply from The Personal Finance Centre
Thank you for the feedback and so pleased it was a seamless experience for you. From us all at TPFC
Great service from start to finish
Great service from start to finish, very helpful full of advice and tips, found me a good rate and stuck to it, all staff polite great job would recommend to everyone
May 20, 2022
Unprompted review
Reply from The Personal Finance Centre
Thanks for the great feedback Mr Buckley. We really appreciate it and glad it was a positive experience for you. Thanks from us all at TPFC. Have a great weekend
Friendly and helpful
The process was a bit long winded - I had to chase updates on occasions, but we got there in the end. Everyone is so friendly and helpful it really has been a pleasure.
May 12, 2022
Unprompted review
Reply from The Personal Finance Centre
Thank you for the feedback Mr Warters, it is appreciated. We try at all times to give all customers the best possible journey. Whilst your experience was generally a positive one, we really value your call out so will review internally to see if there are any improvements we can make in this regard. Thanks from us all at TPFC
Very good to deal with
Very good to deal with
From start to finish
Kept me well informed
Five star
May 11, 2022
Unprompted review
Reply from The Personal Finance Centre
Thank you Mr Holt, we love hearing great feedback from our customers so thank you for sharing this. It is appreciated. Cheers from us all at TPFC
Great company from start to finish
May 10, 2022
Unprompted review
Reply from The Personal Finance Centre
Thanks Baz! Pleased you thought well of us and appreciated that you shared your experience. Cheers from us all at TPFC
I received an excellent and…
I received an excellent and personalised customer service from a very helpful staff. He responded in a timely manner to my questions and he gave updates without delay. Great customer service.
May 9, 2022
Unprompted review
Reply from The Personal Finance Centre
Thanks Anna for your really kind words. We are so pleased you have got the service you deserve and which we aim to give all of our customers. We appreciate the time taken to share your experience. Thanks from us all at TPFC
A good experience in the main
A good experience in the main. Some stages took longer sending in duplicate docs that was sent previously. May try to condense it if you can
May 9, 2022
Unprompted review
Reply from The Personal Finance Centre
Good Evening Mr Anderson. Thank you so much for the review, we appreciate it and will be sure to take your feedback on board as we are always looking for opportunities to optimise the experience that all of our customers receive
Really good service
Really good service, staff really helpful and very good communication with keeping me updated
May 7, 2022
Unprompted review
Reply from The Personal Finance Centre
Absolutely fantastic to hear of the service you received. Appreciate the feedback. Thanks from us all at TPFC
Excellent service from start to finish
Excellent service from start to finish. Great communication and kept me up to date with all developments. Found me an excellent product and responded very quickly to any queries I had. Would highly recommend The Personal Finance Centre.
May 4, 2022
Unprompted review
Reply from The Personal Finance Centre
Thank you so much for the kind words Angela, our pleasure to be able to help you recently. Cheers from us all at TPFC
Excellent service …
Excellent service from the first phone call to completion , everything explained thoroughly, no hard sell pressure , we would highly recommend.
May 3, 2022
Unprompted review
Reply from The Personal Finance Centre
Good Afternoon Mr Price, really appreciate the time to post your experience here. Really glad you had a positive one with us. Thanks from us all at TPFC
Reply from The Personal Finance Centre
Thank you for the great review Mr Taylor, we all appreciate it here at TPFC
Absolutely brilliant service
Absolutely brilliant service. Very helpful staff and great communication and advice through the app. Would definitely recommend. Thank you to all the team.
April 28, 2022
Unprompted review
Reply from The Personal Finance Centre
Massive thanks for the kind words! We really appreciate it. Enjoy the bank holiday weekend from us all at TPFC
Very friendly and helpful team.
Very friendly and helpful team.
They keep you up to date through the whole process.
April 28, 2022
Unprompted review
Reply from The Personal Finance Centre
Thanks Andrew - really appreciate the opportunity to help you in this instance and for taking the time to share your positive experience.
Thanks from us here at TPFC
TPFC was a great experience with them…
TPFC was a great experience with them very good communication with them and I was very pleased that they make me very easy to understand all this process how it works so I am very pleased about them and I will high recommend them.
April 26, 2022
Unprompted review
Reply from The Personal Finance Centre
Good morning and thank you so much for your brilliant review you have shared and so pleasing to hear it was such a positive one. Its appreciated by us all here at TPFC
I found it was very relaxing throughout…
I found it was very relaxing throughout all the discussion that took place, and the help that was given was very professional. The speed of everything that was covered from start to finish was very fast and professional covered. I would highly recommend the personal finance centre, to any body that needs their help. The staff are very friendly and help. Thank you The personal finance centre.
April 25, 2022
Unprompted review
Reply from The Personal Finance Centre
Good morning Mr Mayhew. Really appreciate you taking the time here to share your experience. Delighted to see you had a positive one with us. Thank you so much from everyone here at The Personal Finance Centre
Great Service
Everyone explained the process and things were done efficiently and professionally.
April 21, 2022
Unprompted review
Reply from The Personal Finance Centre
Delighted to hear of the positive experience you have shared here Sarah. We really appreciate it. Have a great weekend.
This is an excellent service explained…
This is an excellent service explained everything customer service operator Gareth was excellent as were all the team explained everything cannot recommend enough hence 5 stars
April 11, 2022
Unprompted review
Reply from The Personal Finance Centre
Thanks Chris for the brilliant feedback. Really pleased you appreciated the kind of customer service we try to give at all times. It is fantastic to see and we really appreciate you taking the time to share. Thanks from us all at TPFC
Great friendly advice simple and quick
April 2, 2022
Unprompted review
Reply from The Personal Finance Centre
Fantastic to hear you received a great service from our team. Thanks so much for the feedback it is really appreciated. Thanks
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