Sneyds read my review below and contacted me as their customer. They chased DX and have arranged a new bag of food to be sent and delivered by DPD tomorrow - can’t say fairer than that - superb cus... See more
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Only small issue is that my delivery is packaged in a cardboard boxes. Unfortunately the first delivery one of the bags of dog food had burst in the box. Second delivery the courier handed me a box... See more
Company replied
Long time customer & very happy with the products, the dogs love every variety I have given them. I put a special order in recently & Sneyds were happy to oblige, very good customer service & fast... See more
Company replied
My Black Lab (2) & fussy Staffy (12) with a delicate stomach, absolutely love the Premium Hypoallergenic Chicken & Rice, and Salmon flavoured Dog Food with Joint Care. It really helps with their Skin/... See more
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Company details
Written by the company
Sneyds Wonderfeeds is a distinguished family-owned business specializing in the manufacturing of dry dog and small animal foods. Established with a profound commitment to pet health and nutrition, the company has carved a niche in the pet food industry through its dedication to quality and innovation. At the core of Sneyds Wonderfeeds' philosophy is a deep understanding of the nutritional needs of dogs and small animals. This knowledge is reflected in their diverse product range, which caters to various dietary requirements and life stages of pets. From puppies to senior dogs, and addressing specific health conditions, their formulations are designed to provide optimal nutrition. This focus on health-centric products has earned Sneyds Wonderfeeds a reputation for excellence in pet care. The company's approach to manufacturing is also noteworthy. Emphasizing stringent quality control, Sneyds Wonderfeeds ensures that every product batch meets the highest standards. This attention to detail extends to the selection of ingredients, with a preference for high-quality, natural components that promote the well-being of pets. Innovation is a key driver for Sneyds Wonderfeeds. The company invests in research and development to continually improve its product offerings. This includes exploring new formulations, enhancing taste profiles, and ensuring that their products meet the evolving standards of pet nutrition. Sneyds Wonderfeeds also places a high value on customer satisfaction. Understanding that pet owners seek the best for their pets, the company engages in active communication with its clientele, offering advice and support. This customer-centric approach has helped in building a loyal customer base and a strong community around the brand. Furthermore, as a family business, Sneyds Wonderfeeds embodies values of tradition and a personal touch. This is evident in their business practices, where relationships with suppliers, customers, and employees are nurtured with care and respect. In summary, Sneyds Wonderfeeds stands out in the pet food industry for its commitment to quality, nutritional excellence, innovation, and customer service. As a family-owned business, it combines professional expertise with a personal touch, making it a trusted name for pet owners who seek the best for their furry companions.
Contact info
11 Hebden Road, DN15 8DT, Scunthorpe, United Kingdom
- 01724872448
- info@wonderdog.co.uk
- wonderdog.co.uk
4.7
Excellent
256 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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No delivery week after payment - 4th or 5th time this year
Paid for subscription purchase a week ago. £6.99 for 1-2 working days' delivery. Still not arrived a week later and courier doesn't even have the package yet. No word from Sneyd's about the delay - just an email a week later asking for feedback. This happens once in every 2-3 times I order. Going to cancel the subscription
November 27, 2023
Reply from Sneyd's Wonderfeeds Ltd
Hi. Can you please email our team on info@wonderdog.co.uk so we can look into this further for you. We will of course issue a refund for any shipping costs for you. Thank you
For me the name wonderdog is very apt
For me the name wonderdog is very apt. Fed on this food from a puppy my spaniel is full of energy, running everywhere, enjoying life. When in public areas other owners stop and have regularly stated, "I wish my dog was like yours". I usually find that they are feeding the animal expensive "vet approved" foods and the dog is lethargic. One lady saw me months later and having changed supplier had a "new" dog.
Brilliant product and an easy company to deal with.
September 1, 2023
Reply from Sneyd's Wonderfeeds Ltd
Thank you for your kind words, its always great to hear when people are happy with our products and the service we offer, as a small family business we pride ourselves on great customer service and satisfaction!
Jaw snappingly, lip lickingly good
Swift delivery by DPD in robust packaging. Our young Parsons Jack Russell lady really likes your kibble. Her insides llke it too.
November 9, 2023
Reply from Sneyd's Wonderfeeds Ltd
Thank you so much for your fantastic review! We're thrilled to hear that our kibble has your young Parsons Jack Russell lady's seal of approval and that her insides are happy too. 😊
Reply from Sneyd's Wonderfeeds Ltd
Thank you !
Payment processing frustration
I have had issue for the last 3 months on orders and payment and I have no faith this will be resolved for the next order, which is actually on subscription.
Despite this running well for a couple of months, i suddenly have issues with the payment not processing. It then wouldn’t accept another card. Numerous calls and emails later and it failed again this month !
October 2, 2023
Reply from Sneyd's Wonderfeeds Ltd
Hi Kirsty
Its disappointing to hear we haven't been at our best recently for you. We have been having some temporary problems on the website but I'm sure these are rectified now. Would you be okay to email us on info@wonderdog.co.uk with details and I'll be sure to get straight on it for you.
Good service good product
Easy to order, bquick delivery and my beagles love it. They love it so much they broke into the bag and had a sneaky feast!😉
September 6, 2023
Reply from Sneyd's Wonderfeeds Ltd
Thank You!
Reply from Sneyd's Wonderfeeds Ltd
Thank You!
Simple The Best!!
You will not get better food for your pets, the management are excellent. I’ve been a customer for over 17 years and recommend to friends.
My dogs have stayed healthy and look amazing.
There’s a wide range to suit any dietary requirements.
Delivery is next day on working days.
August 6, 2023
Reply from Sneyd's Wonderfeeds Ltd
Thank you Karen :)
Excellent service
Excellent service. I needed to phone about a small problem. The phone was answered quickly, the problem fixed and I received my order the next day.
July 19, 2023
Very easy to order and exceptionally…
Very easy to order and exceptionally quick delivery
July 16, 2023
best quality dog food
best quality dog food! my greyhounds are allergic and really helps reduce symptoms
July 11, 2023
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