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Rated 5 out of 5 stars

Hannah at ABC Hendon helped me for many years when a new tenant was needed for my rental property. She always found me long term, loyal and honest tenants. I have actually now sold it privately but... See more

Rated 5 out of 5 stars

ABC has been a breath of fresh air compared to our past few managing agents. They are responsive, proactive and easy to work with. And they've managed our day to day activities, out of hours emergenc... See more

Rated 5 out of 5 stars

I have worked with Richard and the team at ABC Estates for over a decade. They are always polite, professional, fast to respond and incredibly knowledgeable about all things property and block managem... See more

Rated 5 out of 5 stars

Was highly recommended to use ABC in Edgware. Dealt with a very helpful gentleman named Stuart who’s knowledgeable and been in this profession for a long time as the advice he was giving was very inf... See more

4.1

Great

TrustScore 4 out of 5

94 reviews

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Replied to 87% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Our experience with Bradley was…

Our experience with Bradley was extremely disappointing from the very beginning. When we went to view the property, he didn’t bother to engage with us at all. He simply unlocked the door, stayed on his phone, and left us to view the house entirely on our own.

There was no guidance about viewing no information, no answers to basic questions — just a rushed, careless interaction. It felt like we were an inconvenience to him rather than valued clients.

Bradley mislead us and let the property to other party even after taking deposit and passed referencing.

His response to all of us reviews are again a lie. Because of Bradley we are still homeless.

June 3, 2025
Unprompted review
ABC Estates logo

Reply from ABC Estates

Thank you for your review. This is not an accurate representation of what occurred. For clarity we did not deal with you and you are not our client. Mr Amir Deora, Mr Majid Shekh & Mr Shahrukh Khan applied to rent a property via our agency. We processed their references in the usual manner and presented it to the landlord, unfortunately the landlord decided not to proceed with their application as he found them and you to be too demanding and antagonistic during the process, he felt that if you already behaved in such a way now then he wouldn’t want a further 12 months of it during the tenancy.

He asked us to inform you that he did not want to proceed to contract stage and we returned your holding deposit in full. After this your behaviour towards our members of staff worsened, we received numerous aggressive calls each day and visits to our office making false accusations disturbing our working office. When we informed the landlord they felt vindicated in their decision not to proceed with you as tenants. We have been professional throughout, we answered all of your various calls and emails, we passed you our clients instructions when we received them and we offered you an alternative property.

We gained nothing from our unpleasant interaction with you, in fact we made a loss as we incurred costs for referencing, administration, facilities and staff wages. We understand you are disappointed with the landlords decision but your aggressive approach towards ABC & their members of staff is misguided and unnecessary.

Rated 1 out of 5 stars

BRADLEY Mislead us with false…

BRADLEY Mislead us with false assurances and poor communication throughout. His handling of the situation was unprofessional, cold, and without any accountability. There was no empathy for the fact that he left three people in an extremely stressful and uncertain position, potentially even at risk of being without a home.

Money is not everything. Trust, integrity, and basic human decency should matter — especially in an industry where people’s homes and lives are involved.

We feel completely let down and would urge others to think twice before trusting this agency with something as important as your home.

Avoid BRADLEY and this firm

June 25, 2025
Unprompted review
ABC Estates logo

Reply from ABC Estates

Thank you for your review. This is not an accurate representation of what occurred. Mr Amir Deora, Mr Majid Shekh & Mr Shahrukh Khan applied to rent a property via our agency. We processed your references in the usual manner and presented it to the landlord, unfortunately the landlord decided not to proceed with your application as he found you to be too demanding and antagonistic during the process, he felt that if you already behaved in such a way now then he wouldn’t want a further 12 months of it during the tenancy.

He asked us to inform you that he did not want to proceed to contract stage and we returned your holding deposit in full. After this your behaviour towards our members of staff worsened, we received numerous aggressive calls each day and visits to our office making false accusations disturbing our working office. When we informed the landlord they felt vindicated in their decision not to proceed with you as tenants. We have been professional throughout, we answered all of your various calls and emails, we passed you our clients instructions when we received them and we offered you an alternative property.

We gained nothing from our unpleasant interaction with you, in fact we made a loss as we incurred costs for referencing, administration, facilities and staff wages. We understand you are disappointed with the landlords decision but your aggressive approach towards ABC & their members of staff is misguided and unnecessary.

Rated 5 out of 5 stars

a Trustworthy team i trust

ABC Estates is a reliable and trustworthy property management company known for its professional service. Technical issues reported by tenants are handled swiftly and efficiently by a dedicated team. The company is committed to maintaining high standards, clear communication, and ensuring both landlords and tenants receive consistent support. Their reputation for responsiveness and care makes them a standout choice in property management.

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

Im very proud to say that ABC are a fantastic estate agent to work with.

Im very proud to say that ABC are a fantastic team to work with. Richard especially puts all his time and effort into helping me with all querys and questions and is very efficient in getting back to me in time. He is also very knowledgeable when it comes to the property market as well as the rest of this great team that I have spoke to. I will definitely be using and recommending them for the foreseeable!

April 17, 2025
Unprompted review
Rated 5 out of 5 stars

Everyone at ABC is exceptionally…

Everyone at ABC is exceptionally organized and consistently goes above and beyond to prioritize their clients. Their dedication and attention to detail make working with them an absolute pleasure. I would confidently recommend them at every opportunity.

April 14, 2025
Unprompted review
Rated 5 out of 5 stars

Stuart Lesser - Fantastic

Stuart Lesser goes above and beyond what is required. Even in tough situations he keeps a level head and looks at all avenues to obtain a solution that works for all parties

April 9, 2025
Unprompted review
Rated 5 out of 5 stars

I have worked with Richard and the team…

I have worked with Richard and the team at ABC Estates for over a decade. They are always polite, professional, fast to respond and incredibly knowledgeable about all things property and block management. I like that Richard is personable and will always pick up the phone to you and respond to emails quickly. I can only recommend

March 24, 2025
Unprompted review
Rated 5 out of 5 stars

★★★★★ Excellent Service!

Working with ABC has been an absolute pleasure! Their team is professional, friendly, and always ready to help, making the entire experience seamless and stress-free. From clear communication to efficient property management, they handle everything with care and expertise. It’s refreshing to work with a company that genuinely values its clients and makes the process so easy. Highly recommend ABC to anyone looking for reliable and hassle-free property management!

March 24, 2025
Unprompted review
Rated 5 out of 5 stars

Was highly recommended to use ABC in…

Was highly recommended to use ABC in Edgware. Dealt with a very helpful gentleman named Stuart who’s knowledgeable and been in this profession for a long time as the advice he was giving was very informative which helped me a lot to achieve my property.
Thank you again Stuart and the team at ABC For Edgware.

March 3, 2025
Unprompted review
Rated 1 out of 5 stars

ABC property shop are not helpful and…

ABC property shop are not helpful and claim that we have cause some damage and not a good company to rent or buy any of their propertys

February 5, 2025
Unprompted review
ABC Estates logo

Reply from ABC Estates

Thank you for your review. We have checked our records and we cannot locate your name on our system, it seems you may have posted this review to the wrong company. Please contact us on 0208 621 4000 if you wish to discuss this matter further. We request that you remove both of the reviews which you posted against us as we have no record of any transaction with you.

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