Bensons For Beds Reviews 

Sales associates brilliant- helpful and worked with us whilst we changed our minds on products and through the ordering process

Couldn't have asked for a better experience. Added recycling & assembly service & was well worth the money

Great service from all the staff from start to finish
Emma was wonderful as was Jordon and Sarah

Bed is fantastic but they have delivered the wrong mattress. I now have to wait for a suitable delivery time which is a month for them to correct it!!! We can’t use the other mattress as it’s but the right size.
But disappointed they could not correct it sooner rather r go out if their way to do this as I cannot now use the bed until it’s redelivered.

Great choice and good discounts. Website and ordering very consumer friendly. Purchased bed base and mattress. Received regular updates on progress. Received 2 hr delivery slot 48 hrs prior to delivery so we could prepare. App to track, driver called 30 mins prior to delivery. Team were punctual, courteous, handled items with care and treated property with respect. Very pleased with quality of purchase, well packaged, good quality and very comfortable. Highly recommend Bensons

Polite service good knowledge of products

Very good from the time we walked in the door

I went to your Barnsley branch for a look and Angie was so helpful I have M/S and she made sure the bed I bought was suitable for me.

I've just submitted another negative review for one of Bensons for Beds competitors (with a name starting with a D) and what a completely and positive difference it was with Bensons.I'm just gutted I didn't order the beds with them as well (purely down to them not being the specific design I wanted at the time).

Item ordered online at a substantially better price than competitors could offer, delivered exactly on time when solid communication from both Bensons and the delivery company throughout. Item was also exactly as described.

Can't fault them and would happily use Bensons again on the future. Thank you.

The employee Fiona is very helpful , detailed and nice explanation and good hospitality to customers.

Drivers were so helpful and it didn’t take long to take old mattress and bring new one in.

The whole experience of buying a new mattress was very good. We had discussed having a new mattress and happened to pass Benson while in a town nearish to where we live. The sales guy was very helpful. We tried various types of mattress, going back and forth several times before choosing what we wanted.

After completing the paperwork, we were contacted several times with updates on the progress of our order.

The day before delivery day, we were contacted by phone to confirm the time slot we had been allocated. On the day itself, we were able to track the delivery truck, and the driver contacted us around 30 minutes before they turned up at our door. Both guys were incredibly helpful in removing our old mattress, and installing the new one. They were fast, and very professional, at the same time being friendly and chatty.

Definitely not the cheapest providers on the market, but they offered an excellent service and great communication.

Staff were very helpful. Very good knowledge about the products available. Overall experience was excellent.

Had what we were looking for

What an amazing experience and it was made especially easy by the sales team explaining everything I needed to know about the mattress the bad care product about turning the mattress every month or so and just having a better understanding of what I was buying thanks to the sales team

Time spent with us and helping us try beds before buying .very professional service given. Just hope the bed is as good as the service at store level

Amah was fab really knows his stuff and made choosing a new mattress really easy

Bought a new mattress from the Solihull store at the weekend. Can’t remember her name I believe she was the manger but really helpful and friendly, made the process super simple. Thank you!