Crying tears of joy. Second time this team has managed to fix my old Miele that for various reasons needs to last another 6-8 months at least. Where so-called expensive property managers had given up,... See more
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After losing a piece of jewellery inside my washing machine, I called First Serve UK, convinced it was gone for good. However, they didn’t give up and went the extra mile to find it. Ismael dedication... See more
Ismael arrived promptly and explained I needed a new seal fitted. He then came and did the seal fitting and a steam clean. It’s made a HUGE difference to the washing machine performance. Like having a... See more
We were extremely happy with our service! I accidentally put too much detergent in our front loader which caused an overflow + the door got stuck. I booked an appointment at 9pm that night and the tec... See more
Company replied
Company details
Written by the company
First Serve UK, is a professional domestic appliance repair company based in London and since 2002, it has been our belief that our customers deserve to get top quality service and repairs at affordable prices. We aim to serve every customer with a world-class service experience and we guarantee all work undertaken. We are proud that our professional washing machine repair training programmes have gained recognition from the UK’s top service engineer. We consistently endeavour to find ways to improve our services and more importantly the relationship with our customers. We guarantee to offer the same level of expertise, service and respect to our customers’ friends and family that use any of our services. Get A Second Repair For Free! Not only do we guarantee our washing machine repairs for a full 12-months but if another fault happens on the same machine, we'll come out and fix it for FREE. No Hidden Costs We have a totally transparent pricing policy, which means you'll only pay the callout and diagnostic charge once, even if we have to come back and fit parts at a later date. We also don't charge extra for Saturdays or Sundays - Meaning, the same price 7-days a week.
Contact info
United Kingdom
- Book@firstserveuk.co.uk
- www.firstserveuk.co.uk
Happy customer
Abdul came round promptly fixed my machine within 30min, I would thoroughly recommend him and his company for both value and service.
November 13, 2020
Unprompted review
Reply from First Serve UK
Thanks for your 5 star review and positive recommendation Harriet
Great service
Great and efficient service by Ismael. Thank you for helping us out and going beyond what you needed to do. Highly recommend the team.
November 13, 2020
Unprompted review
Reply from First Serve UK
Thank you Leanne we go the extra mile for all our First Serve UK clients, much appreciated.
Excellent service and follow ups
November 12, 2020
Unprompted review
Reply from First Serve UK
Thank you Richard having excellent clients really makes it easy for us to do our best.
Reply from First Serve UK
Thank you Christopher check, test, confirm, follow up, much appreciated.
Very Good
Water was filling up in washing machine even when off. The problem was detected quickly and resolved. The new valve to be replaced arrived quickly and there was no extra charge for labour for second visit to fit the valve which is much appreciated. Thanks
November 8, 2020
Unprompted review
Reply from First Serve UK
Thank you Shruti I was so pleased it was only the water valve and not the programme, another saved machine.
Excellent service
Excellent service! Very quick and efficient, friendly and professional. I'd definitely recommend them and will definitely use them again!
November 8, 2020
Unprompted review
Reply from First Serve UK
Thank you Kelly for your wonderful review much appreciated
Thank you for the good work!
November 7, 2020
Unprompted review
Reply from First Serve UK
Thanks for the 5 star review and positive comments Lea.
The repair was carried out promptly by…
The repair was carried out promptly by Ismael and for a very reasonable price.
November 6, 2020
Unprompted review
Reply from First Serve UK
Thanks Kieran, We aim to take the headache out of washing machine repairs. We may not be the cheapest, but we try our level best to ensure our clients are happy.
Excellent customer service
Excellent customer service, after sales is great, very good value for money and extremely reliable.
November 5, 2020
Unprompted review
Reply from First Serve UK
Thanks John. Customer service is our top priority for each and every client. We hope to continue to serve you for many years.
Friendly service and no problems since…
Friendly service and no problems since the repair was undertaken!
November 5, 2020
Unprompted review
Reply from First Serve UK
Thanks Meghan, we are happy to hear things are still running well. We appreciate the 5 star rating.
First Serve have provided us with…
First Serve have provided us with prompt and excellent service over many years. Friendly and professional staff. Highly recommended.
November 5, 2020
Unprompted review
Reply from First Serve UK
Thanks for the 5 star review and recommendation Judie. We appreciate your many years of custom, thanks.
Swift and no fuss repairs
November 5, 2020
Unprompted review
Reply from First Serve UK
Thanks for the 5 star review Mark. We aim to make everything hassle free for our clients.
Excellent service and work is complete…
Excellent service and work is complete to a high standard... will definitely work with this company again
November 5, 2020
Unprompted review
Reply from First Serve UK
Thanks for the 5 star review and positive feedback Charlene. We hope to serve you for many years to come.
Great service, well priced
Always great service by these guys, well priced too
November 3, 2020
Unprompted review
Reply from First Serve UK
Thanks for the 5 star review Rudi. You are one of our long standing clients and we appreciate your custom everytime.
Very helpful and efficient
October 22, 2020
Unprompted review
Reply from First Serve UK
Thanks so much for the 5 star review and positive feedback Yasmina. We enjoy serving our local community.
This is the second time that I have had…
This is the second time that I have had First Serve UK to fix my washing machine.
Abdul is punctual, polite and very competent.
I will definitely use him again if I get another problem.
I recommend him very highly. Don't go anywhere else.
Thanks Lewis
October 19, 2020
Unprompted review
Reply from First Serve UK
Thanks for your great review and 5 star rating Lewis
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