I'm quite fussy about which airline I fly with, transfer times and departure times. Caroline always accomodates my requests with kindness and in a timely manner. Whether it's family travel or solo tra... See more
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Harriet was really friendly, polite. professional and dealt with my queries and booking promptly. Would definitely use again

Reply from Flight Centre UK
We recently booked a holiday through Flight Centre and had the pleasure of dealing with Kevin, who has been really helpful.
Unfortunately, our first booking had to be cancelled due to the unrest in the Middle East. It was a disappointing situation, but Kevin was incredibly proactive from the moment we received the news. He even searched alternative options for us.
Kevin also saw the refund process through from start to finish, keeping us informed every step of the way and ensuring everything was handled smoothly and efficiently.
We have since rebooked through Kevin, and once again he has been fantastic.
Kevin genuinely goes above and beyond for his customers, providing excellent service.
Thank you 😊

Reply from Flight Centre UK
I had the most amazing trip to Dominica. It was a pilgrimage to visit the land of my father who died 20 years, just before we were supposed to make the journey together.
The help, advice and guidance I received from Hector at the Flight centre was probably the tenderest care I have experienced in customer service, ever. When I recount the incredible trip to friends and family, I also mention Hector and how he held this important experience for me with such care and respect. I trusted the itinerary that he set out for me, which meant that I got to stay at the beach, in the jungle, the rainforest and the city on this incredibly beautiful island. The whole thing was so much more than I expected it to be.
I'm really excited to be returning to Dominica with my husband next year and feel safe in the hands of Hector organising this for me.
Thank you!

Reply from Flight Centre UK
Our agent, Rachel, was very knowledgeable, professional and helpful. I am very happy to recommend Flight Centre and would gladly use them again.

Reply from Flight Centre UK
Catrina did a fantastic job booking myself, husband and brother in law a once in a life time holiday in California last October. Her attention to detail, her kindness and empathy was second to none. We can’t wait to book another holiday with Catrina! She made things so easy for us especially when we had some personal circumstances to deal with at the same time!

Reply from Flight Centre UK
I found Julia most helpful and knowledgeable and I will certainly use Flight Centre again .

Reply from Flight Centre UK
Excellent interpersonal skills and communication. Knowledge of passport/visa restrictions that I was not aware of. Helped me get flights when everything was fully booked so I could travel for a family funeral.

Reply from Flight Centre UK
I got really fantastic service from Sophie. She has been so helpful from the very start of my booking, looking for the best offers for my family. I am so thankful!

Reply from Flight Centre UK
Lewis , was absolutely amazing!
We called , said what we needed, he was patient and efficient!
We couldn’t recommend a better Service or a better agent!
Thanks again!!

Reply from Flight Centre UK
I always feel that I receive excellent advise from Lewis.
We have booked through Flight Centre and the service & expertise are second to none!
The booking process was very easy and we were not pressurised into making a commitment at all.
Can highly recommend

Reply from Flight Centre UK
Always appreciate Jodie’s assistance & knowledge in planning and arranging flights. Also quick to notice when airlines decide to make changes .

Reply from Flight Centre UK
Alana was absolutely brilliant. We gave her a ridiculously broad brief and she came up with a solution that has granted all our holiday wishes. We're so excited to go now.

Reply from Flight Centre UK
Michelle and Caitlin were absolutely brilliant helping us plan our US West Coast trip. Having spent plenty of time there Michelles knowledge and ideas were invaluable and really helped us firm up our itinerary. We cant wait to go now! Caitlin was brilliant making everything run smoothly and making adjustments to our itinerary with no trouble at all. If you are planning a trip then would highly recommend Michelle and Caitlin and the Flight Centre team.

Reply from Flight Centre UK
Amy was very helpful and nothing was too much trouble. She found us great flights at a very competitive price.

Reply from Flight Centre UK
Liaising with Kelly Darke at Flight Centre Monument was an absolute pleasure, she was super knowledgeable, very helpful, reliable and always answered any enquiries with a happy and efficient manner. Would reccommend her services to anyone - Ken, Essex

Reply from Flight Centre UK
To Kelly Darke. Dear Kelly. Thank you once more for organising another trip to Melbourne. Quick, efficient seamless and what a great deal you found me. I wouldn't dream of organising any of my own flights now that I have found you. Please don't retire - well not until I am six foot under! Best, wishes, Elizabeth

Reply from Flight Centre UK
We'd normally do our own thing on trips abroad but are so pleased we went on an organised trip to Vietnam. We absolutely enjoyed every minute of it. From the booking experience at Flight Centre Kingston with Chris Rigby-Jones (who kept us updated with any last minute changes) to the trip itself with Intrepid the organisation and experience was exceptional.

Reply from Flight Centre UK
I would like to second our praise for Hector. He was very helpful. He has a calm and soothing voice/manner. He followed thru and we now have our flights sorted. Many thanks to him! Tricia and rob

Reply from Flight Centre UK
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