Gould Harrison Reviews 100

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

We recently bought a house in Wye through Gould and Harrison and we were very impressed with the cheerful and professional help that they provided.

Rated 5 out of 5 stars

An excellent service from the first phone call to completion. Nigel, Andy, Jo and Lee provided fantastic support and advice throughout a very stressful period in our lives. They were never too busy to... See more

Rated 5 out of 5 stars

My name is Sally Bale and I have known Tony for a number of years through a different agency. Extremely professional and went that extra mile. What an absolute gent. He has really helped me understan... See more

Rated 5 out of 5 stars

We couldn’t recommend Gould Harrison more highly! Communication has been second to none and every step of our move has been stress free and well explained. We are delighted that we chose to use Gould... See more

Company details

  1. Real Estate Agents

Information provided by various external sources

Over 100 years of collective experience in the Ashford property market.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

100 reviews

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Rated 5 out of 5 stars

Excellent service from G&H

Great service from G&H. Lee was fantastic and very professional.
G&H kept in touch and informed me of new properties as they came on the market.
As soon as the property I purchased came on the market, Lee got in touch with me and showed me the property promptly.
With the current Covid19 situation, I wasn't sure if the sale would go through but great communication from Lee who kept me informed throughout the process.
I would definitely recommend G&H.

June 9, 2020
Unprompted review
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Reply from Gould Harrison

Having missed out on another property we knew this was the right one for you and your circumstances fitted the needs of the vendor perfectly.
It wasn't easy with the COVID situation but once again this showed the importance of having the right solicitors and stakeholders involved in the transaction to get it through so swiftly. We hope you enjoy many happy years there.

Rated 5 out of 5 stars

Outstanding Service

Gould & Harrison provided a professional, courteous and efficient service. I was kept well informed and updated throughout the sale of my property. I would highly recommend Lee and his team.

May 7, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent communication and problem solving.

Even though we were not GH’s client, being the purchaser of the property for which GH was the agent, Lee did a wonderful job surmounting various problems that beset the chain, finally ensuring a long-awaited exchange of contracts.
Throughout, Lee acted with outstanding professionalism and demonstrated excellent communication skills as well as thorough knowledge of the process. Thank you.

February 29, 2020
Unprompted review
Rated 5 out of 5 stars

Best estate agent experience (and the cheapest)

Nigel and the team were great from start to finish, in what was a difficult sale with lease extensions etc. They did all the viewings, kept me regularly updated and were the cheapest! It is obvious that as a local company they have that extra level of customer service you don't see with some of the other big name agents. I would absolutely recommend them to anyone thinking about selling their house.

December 4, 2019
Unprompted review
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Reply from Gould Harrison

Thank you Ruth, we really appreciate your kind feedback. Having technical matters to address during a transaction makes it really important to have the right legal support as this can be the difference between a success and failure. Thankfully we are blessed with some wonderful legal professionals in the area and it is always a collective effort to get things through.

Rated 5 out of 5 stars

Recent property purchase

Recently purchased a property with Gould Harrison as the selling agents and the Ashford team were most helpful in arranging access when requested and dealing with enquiries on our behalf. Happy to recommend.

December 2, 2019
Unprompted review
Rated 5 out of 5 stars

I wanted to instruct a local…

I wanted to instruct a local independent agent to sell my house and that’s why I chose Gould & Harrison. From start to finish the whole team have kept me informed and been extremely helpful in all respects, even at anxious moments. A stressful experience has been far more pleasant and I thank you all for that.

November 30, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent agents

We sourced our rental accommodation through Gould & Harrison and found them to be a very professional team of friendly agents.
Hayley is the main agent whom we deal with and she’s very helpful in every way, showing great care, commitment and clear, honest communication.
I recommend them unreservedly.

November 19, 2019
Unprompted review
Rated 5 out of 5 stars

A service that goes above and beyond

A professional, efficient, friendly service that went above and beyond what you would expect. As they know their area so well and they understand their clients needs, they can effectively match buyer with property. Our house sold on the first viewing and they even gave us advice and support on properties on our house purchase, even though it was out of their area. One thing that sets them aside, apart from their excellent knowledge of their industry, is their excellent liaison with solicitors and other estate agents in the chain. This helps to speed up the process and ensures you know where you are and of anything you have to do.

September 1, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service!

Having both purchased and sold with G&H I can honestly say that their customer service, efficiency and approachable manner meant that the process was hassle free.

The team dealt with enquiries in a timely manner ensuring that there was no delays. Their knowledge of the local market is second to none. Cherie, Jo and Lee were always available at the other end of the phone to answer any queries that I had.

Would recommend their service to anyone that wants to either buy or sell stress free!

July 14, 2019
Unprompted review
Rated 5 out of 5 stars

The Best Estate Agents in Ashford

A Stressful experience, but made so much easier by the amazing team at Gould Harrison, any issues that arose were quickly and professionally dealt with effectively and they found me the perfect new Home 🏡

March 11, 2019
Unprompted review
Rated 5 out of 5 stars

Good experience

Having bought my house from Lee in 2012 I knew that he was familiar with it and had no hesitation instructing him when I came to sell. Lee is very aware of the market in Ashford and surrounding villages which really helps. He is also good at identifying the right buyer for the right property. The GH team are great to deal with - very knowledgeable and understanding. They kept the whole chain informed and saw what turned out to be a very lengthy transaction through to the end.

November 28, 2018
Unprompted review
Rated 5 out of 5 stars

The team at Gould Harrison have been professional and effective

The team at Gould Harrison have recently helped me sell my mother's house, on her behalf, now that she has gone in to a care home.
Lee was sensitive to the situation and was able to give me accurate advice as to price, which was achieved.
It was also good to know that all those who viewed the house were in a positive buying position.
The communication from all the team was great, they were 'troubleshooters' when needed and dealt with all queries efficiently but also with good humour.
I am so grateful to mum's neighbour who recommended I considered commissioning Gould Harrison to sell mum's house.

August 29, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service!

We have received excellent service from start to finish with Gould and Harris from valuation to selling. A special thanks to Cherie Mcghie who guided us through the process and was always on hand to answer questions. The sale price exceeded our expectations, once again thank you for being so brilliant and keep up the good work!

August 12, 2018
Unprompted review
Rated 5 out of 5 stars

Great service and updates

Kept me in the loop, Jo in particular was very helpful and kept us up to date with how things were going. Lovely people to deal with generally really happy with the service I received. Would recommend.

August 7, 2018
Unprompted review
Rated 5 out of 5 stars

Straight to the point - No hidden fees.

We had a superb selling experience with Gould Harrison and I was regularly kept up to date throughout the process.

We were advised on costs involved on the sale up front, there were no hidden fees and honest advise was given with regards to the sale value right at the beginning of the process.

Definitely recommend.

July 31, 2018
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Amazing team of people, providing such a personal service and always available to answer any queries or worries you might have. Cannot recommend them enough.

July 30, 2018
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Amazing team who helped my sister and I purchase our property! So helpful and so tailorised. Not at all over the top salesy unlike most. Did everything they could to ease our process and any bumps we had on the way!
Would 10/10 recommend their services and use again in the future.

July 30, 2018
Unprompted review

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